Roy Smith Email & Phone Number

Spartanburg, South Carolina, Us

District level Technology management for twelve schools, facilities maintenance, District office, Community Center, 1200 faculty and staff, and 3700 students

Brevard, Nc, Us

Director, supervisor, and lead technologist for the college. Infrastructure administration to include servers, network, ERP systems, Helpdesk supervision, and liaison for technology.

Spartanburg, Sc, Us

Department leader, Institution wide technology adoption coach. Manages twenty-five plus employees on five campuses, encompassing a tri-county area within the upstate of South Carolina. Responsible for the positive technological experience for over 10,000 faculty/staff/students. Tasked with employee recruitment, team-oriented environment, employee retention, assessment/review, and employee termination. Top Tier consultant for Tier II & Tier III technicians for Microsoft Azure A5 to include InTune, AD, Compliance, Identity, and access control administration. Projects coordinator for enterprise level project implementations. Lead security manager, standards adoption and enforcement, lead DRP coordinator for emergency situations. Vendor relations, contracts administration, policy and procedures administrator, strategic planning, and state procurement officer. Security compliance management, computer lifecycle management, training coordinator, helpdesk and call center management supervisor.

•Primarily responsible for supporting a multi-campus higher educational state institution with 400 plus Faculty & Staff, and well over 5000 students enrolled annually managing multiple infrastructures and associated systems, LAN/WAN security monitoring & configuration, phone and remote collaboration systems, web security solutions, security technologies, and end user one-card transaction administration. •Maintained relationships with vendors including hardware and software suppliers for over 30 buildings, a main campus, and multiple satellite campus. •Managed procurement contracts from budgeting, bidding, quotes, delivery, and installation. •Represented the department and consulted on projects for upgrades, repairs, and long term planning. •Acted as the Deployment Coordinator for the green printing initiative; a project designed to reduce paper use and waste when possible. •Manage ongoing practice drills using emergency alert technologies such as SARA based emergency alert system and multi-campus IP camera solutions, specifically for weather and security issues.•Administration of layer 2 and 3 Cisco LAN and WAN network including multi-campus LWAP wireless, Cisco Catalyst 3500g/3700/6400, Cisco Unified Communications VOIP system and nodes, & Cisco Telepresence.•Successfully managed projects and ongoing administration including in-house equipment inventory monitoring, Pharos Print Accounting Solution project, the university emergency notification system, and Multi Server SSL Certificate administration. •Utilized and Managed DNS and DHCP clustered solution administration, ESXi vSphere, Microsoft 2008 Enterprise VM administration, Pharos Print Management Solution Support.•Cisco Unified Communications Management 7.1 and Unity administration and upgrade coordinator.•Served as the Administrator of all Cisco networking technologies, including leading the installation and administration of multi-site multi-Cisco LWAP wireless controller network technology.

District’s lead technologist. District’s server administrator, desktop deployment coordinator, lead network infrastructure administrator, Project coordinator for web-based helpdesk application design and deployment. Designer and manager of district-wide customized server and desktop hardware solutions. Project assistant for state mandated student records management system. Project Manager Active Directory infrastructure upgrade. Coordinated District wide fiber-optic WAN and LAN infrastructure replacement. Project coordinator for all technical installations. Supervisor and coordinator of technical support personnel. Project lead and designer of district wide Smart classroom distribution and installation, Lead project lead for district wide security camera installation. District website development initiative coordinator. Hardware and software solutions establishment, development, and specs, coordinator and vendor management.

Established and maintained vendor relations, departmental budgets, supervision over fifteen full-time/part-time employees. Co-chair Strategic Technology Planning committees. Department and infrastructure establishment, job descriptions and placement, College wide I.T. policies/procedures, Managed Campus-wide voice/video/data install and update projects. Established Helpdesk services. Coordinated training for all faculty, staff, and students in network utilization—VACs Email, MS Office applications, and web development.

Bachelor'S Degree, Business/Managerial Economics

Associate Of Arts - Aa, General Studies

General Studies