Dedicated Leader with 25+ years of management experience in the Automotive Industry. Consistently achieve record high customer satisfaction rankings, improvements to bottom line, turnaround under-performing retail operations, while also serving as District Sales Manager with the Manufacturer Toyota.Strategic Skills Are As Follow:☆ Ethics and Values: Adheres to core values during good and challenging times. Leads by example. ☆ Character: Widely trusted. Seen as an honest and direct individual. Can present the unvarnished truth in an appropriate and helpful manner. Have maintained confidentiality, and have never misrepresented myself for personal gain.☆ Problem Solving: Use rigorous logic and methods to solve difficult problems with effective solutions. ☆ Planning: Accurately scopes out length / difficulty of task and projects. ☆ Result Driven: Can be counted on to exceed goals successfully. Very bottom-line oriented, steadfastly pushes self and others for results. ☆ Presentation Skills: Very effective in presentation settings with one-on-one, small and large groups, peers, direct reports, and with oversight. Effective both inside and outside the organization. ☆ Interpersonal Savvy: Relates well with everyone. Builds rapport for constructive and effective relationships. Uses diplomacy and can diffuse high tension situations comfortably. ☆ Customer Focused: I'm dedicated to exceeding the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements with products and services. Established and maintains effective relationships with customers while gaining their trust and respect. ☆ Negotiations: Developed and Negotiated a variety of contracts for B2C, B2B, Key Accounts, Retail and Distributor across market. Contract's also supports Finance Organization by maintaining and providing accurate financial data to be used in compliance audits.☆ Motivating Others: Can motivate many different types of teams and direct reports.
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Associate Pastor Of Family LifeGateway Church Oct 2014 - Jan 2017North Fort Worth CampusResponsible for Family Life Ministry which encompasses the following ministries: Marriage Family, Marriage Crisis, Single Parents, Single Parents Teen Ministry, Divorce Care, Embrace Grace, Equip, and Stewardship. Received 5's, the highest rating on annual evaluations. Supporting documents are available if needed. -
New Car Sales Director / Pre-Own ManagerFreeman Toyota Oct 2012 - Nov 2014Hurst TexasAs New Car Director, I had the pleasure of leading Freeman Toyota to a Top 10% Regional Customer Satisfaction ranking. We also finished 2013 as a Top 3 Volume Dealer within Gulf States Region. I implemented new Pre-Own processes that produced increases in volume, service absorption, while lowering average cost of sale and eliminating wholesale loss. Supporting documents are available if needed.
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District Sales ManagerGulf States Toyota Mar 2005 - Oct 2011Dallas/Fort Worth AreaOversaw area encompassing Fort Worth, Wichita Falls, Denton, Weatherford and Denison Texas Dealers, one of GST’s largest and most critical areas. Led a District Team that included a District Service/Parts Manager, Retail Development Manager, and Signature Manager. Prepared and presented District plans for sales, customer loyalty, parts, customer service, and profitability objectives to Dealers and Regional Management. Developed high quality Dealer organizations and relations to meet/exceed customer expectations in line with operating standards. Designed, developed and implemented action plans to consistently achieve franchise goals and objectives.Monitored and evaluated local sale trends and general market developments to achieve business plan objectives. Provided forecast, ordering and DPS allocation to area Dealers. Secured effective and authorized use of all Toyota brand trademarks and corporate identity plans. -
General Sales ManagerAutonation Jan 1995 - Mar 2005Houston, Texas AreaDirectly responsible for overall profitability of a fairly new Houston Pontiac GMC store. Implemented long and short-term AutoNation strict policies and procedures, oversaw and lead in all daily operations, initiated policy implementation and cost controls to insure profitability. Motivate and evaluate overall individual performances. Devised and implemented proactive management training processes.☆ Increased pretax profit by 63% within the first 8 months at this new location. Rated the highest pretax increase for all AutoNation stores within Texas. ☆ Increased Sales PVR from $700 per copy to $2500 per copy ☆ Increased F&I PVR from $500 to $1275 per copy ☆ Decreased -$40k average wholesale loss per month to earning $8 to $10k+ profit every month. We never experienced a month of W/S loss during my tenure. ☆ Increased CSI scores from below zone to 3rd in the Region.Previous Positions held with AutoNation: Regional eCom Director, New Car Director, and Pre-Own Director.Employee of Texan Ford, Champion Ford, Texan Lincoln Inc. when purchased by AutoNation. Immediately promoted to Corporate Position by Regional President Tony Gracely. Also served at AutoNation under Dan Agnew and Jeff Dyke.
Roy Sutton Education Details
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Mccombs School Of Business -
Business Administration -
Business Administration -
Business Administration -
Humble High School -
M.B. Smiley High School
Frequently Asked Questions about Roy Sutton
What is Roy Sutton's role at the current company?
Roy Sutton's current role is Dedicated Leader With 30+ Years Of Experience In The Automotive Industry.
What schools did Roy Sutton attend?
Roy Sutton attended Texas Mccombs School Of Business, University Of Phoenix, San Jacinto College, Huston-Tillotson University, Humble High School, M.b. Smiley High School.
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