Roy Walker Email & Phone Number

•Build and grow regional deployment capability within CityFibreProvide technical guidance to employees, colleagues or customers.•Manage network changes and deployments•Design and improve deployment processes•Direct and manage partner installation teams and perform quality assurance•Work with Vendor relationships in regards securing a repeatable supply chain•Develop all workflows and scope IT requirements in support of the development of the team’s capability &… Show more •Build and grow regional deployment capability within CityFibreProvide technical guidance to employees, colleagues or customers.•Manage network changes and deployments•Design and improve deployment processes•Direct and manage partner installation teams and perform quality assurance•Work with Vendor relationships in regards securing a repeatable supply chain•Develop all workflows and scope IT requirements in support of the development of the team’s capability & productivity•Maintain accountability for regional deliverables, working with internal and external stakeholders to achieve forecasted targets•Mentoring & development of team members including apprentices & graduates Show less

Warrington, United Kingdom

• Guiding and building working practices to support new builds, identify augments & implement migrations of the network to ensure we can deliver services in a timely manner. Design physical installation packs templates and processes, for network moves/adds & changes. Focus on developing, defining, documenting, and enforcing system standards.• Guide team to integrate new resources into the existing network, from configuration to inventory management. Define team operating standards and… Show more • Guiding and building working practices to support new builds, identify augments & implement migrations of the network to ensure we can deliver services in a timely manner. Design physical installation packs templates and processes, for network moves/adds & changes. Focus on developing, defining, documenting, and enforcing system standards.• Guide team to integrate new resources into the existing network, from configuration to inventory management. Define team operating standards and ensure essential procedures are followed. Sets and reviews team performance objectives.• Deliver a continuous set of incremental improvements to the deployment process considering data integrity, efficiency and automation.• Working with Engineers to integrate new resources into the existing network, from configuration to inventory management.• maintain and grow regional deployment capability within CityFibre• manage network changes and deployments.• provide technical expertise in the activation, deployment, construction and/or installation of a public or private network.• design and improve deployment processes.• act as a resource for colleagues with less experience• coordinate partner installation teams and perform quality assurance.• Work with Vendor relationships in regards securing a repeatable supply chain Show less

North West, Uk

Vodafone – Field Engineer – March 2006 - April 2018Responsible for the installation, commissioning and maintenance of Vodafone and multi-vendor equipment onto customer premises and Vodafone network sitesCommissioning testing and monitoring of IP and data equipment including routers, switches, modems, IP phones etcExperience of installation, commissioning, testing and maintenance of different technologies and equipment including Cisco, ADVA, PDH, SDH, Alcatel, Radio, Nortel, Marconi… Show more Vodafone – Field Engineer – March 2006 - April 2018Responsible for the installation, commissioning and maintenance of Vodafone and multi-vendor equipment onto customer premises and Vodafone network sitesCommissioning testing and monitoring of IP and data equipment including routers, switches, modems, IP phones etcExperience of installation, commissioning, testing and maintenance of different technologies and equipment including Cisco, ADVA, PDH, SDH, Alcatel, Radio, Nortel, Marconi etcfibre experience including - installation of systems ranging from 64k to 1000GB, including scoping, cleaning and end to end testing a variety of different terminations such as E2000, SCPC, LC, SCAPC, tap 8, FCPC, C37.94experience in the use of fibre testing equipment including OTDR, fibre scopes, light meters, attenuation and end to end testersinvolvement in the planning, surveying and deployment of fibre migrations for diversity, re-routes and network upgrades. This involves surveying the current set up of a site, ensuring circuit records are up to date, the ordering of required fibres, liasing with 3rd party companies such as BT, john henry group, c plan. once the prep work is complete then an outage window and change request would have to be agreed and a date/time set. To ensure engineers are scheduled and in place at the time of outage and testing is complete to make sure all systems are back up and alarm free after the migration has completedFault diagnosis and resolution on customer and network sites, within required SLA timesCat 5, cat 5e, cat 6, krone and coax termination and installationDC power experience of termination, installation and testingUse of different management software platforms for commissioning and testing purposesProblem solving under pressurecat5, cat6 and coaxial cables installsto adhere to SLA time limits to ensure the customer is provided with the service as per the agrees datementoring of new Network engineers and apprentice engineers Show less

 To provide technical solutions and assistance to the Co – operative retail estate Remote troubleshooting, to carry out detailed analysis of software, hardware and procedural issues passed across from the 1st line support team Ensure all issues are dealt with thoroughly and efficiently to avoid repeat problems Assisting store with system generated procedures such as SBO, End of days and price updates Dealing with escalation calls from 1st line and the monitoring of stores… Show more  To provide technical solutions and assistance to the Co – operative retail estate Remote troubleshooting, to carry out detailed analysis of software, hardware and procedural issues passed across from the 1st line support team Ensure all issues are dealt with thoroughly and efficiently to avoid repeat problems Assisting store with system generated procedures such as SBO, End of days and price updates Dealing with escalation calls from 1st line and the monitoring of stores systems Show less