Roy Waters Email & Phone Number

Richardson, Tx

Responsible for designing and developing moderately to complex inside plant equipment installations, modifications and upgrades.✔Created detailed engineering plans and drawings for transport/access networks and peripheral 3rd party touch points for Central Office, Hut and Cabinet environments. Ensured that all designs met the customer standards.✔Interpret general network diagrams and site survey information to determine placement of new equipment, parts required for installation, cables type and connections, power equipment needs.✔Created engineering work packages (Work Specification Package, LEEP) including scope of work, material lists, provisioning details, installation details, network diagrams and installation notes.Interpret general network diagrams and site survey information to determine placement of new equipment, parts required for installation, cables type and connections, power equipment needs.✔Provided support to field installation and turn-up teams as networks are installed and turned-up to answer questions, modify plans, update documents, etc..✔Researched manufactures documentation on specific equipment to insure the proper equipment is ordered and then explained how to install the equipment. Provided support to field installation and turn-up teams as networks are installed and turned-up to answer questions, modify plans, update documents, etc..✔Communicate with management and provide work status updates daily.

Dallas, Tx

DELIVERY MANAGER – BROADBANDResponsibilities include approving/dissaproving requests the Project Manager/SDC’s submit for PTD, Hot Cut or Activation, using TBS, the CLR/DLR and insuring they are ready before assigning to a broadband technician in Verizon’s iVUE scheduler.✔Arranges dispatches with OCC in WFM(XO Dispatches) and reviews in CoFEE(Verizon dispatches) making sure the FST has all the info and able to call in and work with the Broadband technician on all Hot Cut, PTD’s & Activations.✔Responsible for the aging PTD report that is sent to all the managers. PTD’s over 3 days needs to be addressed and helped to completion using a DEL_EXC task to track making sure it is pushed all the way to activation.✔Responsible for the failed PTD’s and making sure the project gets back on track and moving toward the activation. NETWORK ACTIVATIONS TECHNICIAN – BROADBANDHandled all pre-test and field test on all XO products assigned and the cut over of new services being provided on XO’s Broadband and SONET network. Command Line Interface experience of: Cisco Routers, Nortel, Ciena, Juniper, Adtran and extensive knowledge of TBS and the (CLR/DLR) circuit design. Handled the disconnects broadband and restoral of service.✔Performed moderate level router configurations on Broadband switching platform.✔Performed Ethernet layer 2 and Layer 3 testing and troubleshooting.✔Mapped Broadband cross connects in the XO network - Sonet & Ethernet✔Hardware: Cisco 15454, Adtran, Nortel Classic OC-48, Infinera, Hatteras HN4000, Ciena 311v, 4200, 6500, MCR/CHR/CLR, Juniper MX960, AES(Aggregated Ethernet Switch)

Dallas, Tx

Daily activities include assisting with warehouse operations and performing warehouse and dock-related tasks, loading and unloading trucks, shipping and receiving, moving, handling and tracking packages and other material and assisting with transportation and distribution operations.✔Unloaded/Loaded trucks, scanned parcels. wrapped labeled and moved skids.✔Sort and processed packages to correct location according to label, load chart or scanner

Richardson, Tx

TELEMETRY:Performed detailed equipment engineering for network augments in the Internal Data Networks (IDN). Duties included planning, tracking and scheduling of milestones under the Telemetry group within the (GEEI) Global Equipment Engineering & Implementation organization.✔Ensured that work met all applicable engineering, financial, planning, and operational standards.✔Developed all of the specifications required for installation forces to properly install, turn-up, inventory and configure the equipment.✔Acquired the necessary ROW, Building Access, structure, and duct/fiber leases necessary to enable the work in a timely and efficient manner.✔Developed Bill of Material and placed orders for all rack and hardware requirements. Defined cable requirements, created cable running lists, and ordered all cables.✔Obtained appropriate management approvals, issued purchase orders, and ensured vendor delivery.✔Manages, inputs, and updated the central Network Inventory Database (i.e. ICON, COEP) to reflect new builds, adds, and decommissions.✔Proficient in SiteVu, Work Force Manager, Capacity Creation Process (CCP), Project Management Database (PMD), SAP, SRM, Site Code Information System (SCIS) and Verizon Engineering Network Utilities e-Solutions (VENUe).✔Participates in FOA’s for new technology deployments to verify process/system readiness and technical feasibility, and develop Application Standard to insure efficient, consistent future deployments.✔Provided customer service and support once the routers, patch panel, and/or switches were installed.✔Managed port requests for ethernet, async and sync connectivity for remote network management.✔Maintained Network Systems Security (NSS) clearance for TACACS. Assigned and registered customer IP’s with DNS as well as troubleshooted logical and physical layer 1 connectivity using router/switch commands.✔Has a solid understanding of IP Subnetting, 10/100/1000 Mbps Ethernet and Data/IP networks.

Richardson, Tx

NIDI (NETWORK INVENTORY DATA INTEGRITY):Worked under the NIDI group within the GEEI organization updating LD records filling out RMOD’s (field work orders), verifying equipment in the field, and then using Verizon’s proprietary software ICON to update the network database.✔Reconciled field audits of client's network assets, corrected TID’s, GNEs, DCC’s, IP’s, and Fiber Audits.✔Created / Modified WDM, DWDM, ULH systems including but not limited to: Amp system names, path associations, amp segments, wavelength generation, channel assignments, system assignments and muxponder assignments.✔Transmission equipment updated and was not limited to: Ciena, Nortel, Fujitsu, Lucent, Siemens, Pirelli and Alcatel.

Rockwall, Tx

Richardson, Tx

Lead technician over the equipment, configuration and test dept, responsible for the refurbishment and testing of decommissioned and new equipment to be used in future projects, using standards and engineering specifications. Equipment; Sonet/SDH, DWDM ULH systems, Async , Netsync, Routers and Switches.✔Assembled cabinets, racks, installed hardware and wired the equipment.✔Ensured all technicians were cross trained in all platforms of equipment.✔Maintained personal computers, test sets and provided on call support for the NOC and field.✔Coordinated equipment availability and scheduled projects.✔Conducted regular assessments and quality assurance reviews to evaluate compliance with requirements and to identify potential gaps in procedures and business processes. ✔Developed strategies to improve the quality of the refurbished equipment to ensure our customers were getting a product that passed all quality checks.✔Tested, repaired and QC’d defectives from the field using various applications, software packages, and special test programs.✔Maintained revisions, upgrades and data for all the test beds in the lab.✔Configured and tested routers, catalysts, ip phones, modems and hubs in CPE staging for customers.ACHIEVEMENTS: ★Substantially reduced the cost of vendor repair by screening and testing defective field returns.★Saved the company millions of dollars refurbishing used equipment from the warehouse for projects.

Richardson, Tx

Refurbished, tested, and repaired telecom equipment. A member of the MCI Disaster Recovery Team and was deployed on emergencies. Assembled the satellite dish and established the uplink using spectrum analyzers and various mux cabinets.✔Provided satellite communications to FEMA, the American Red Cross, and the disaster victims using a dish and trailer consisting of a T1 (24 phones).✔Fibered, provisioned and tested equipment for projects. (Nortel, Fujitsu, Seimens, Pirelli, Dantel, Westronics, Pulsecom, Alcatel, Newbridge, Cisco, Juniper, Austron)✔Managed multiple projects, reports, maintained equipment standards and field modification bulletins (FMB).✔Installed, provisioned and maintained the test beds to help ensure the lab had the ability to test most equipment and cards in the network. ACHIEVEMENTS: ★Recipient of the “Team 400”, a distinguished award for installing, testing and turning up the first Pirelli bi-directional line amp (BDLA) system in the world.★Recipient of an “All Star”, an award for working with the NOC in eliminating a network outage due to an issue with the equipment. Mirrored the problem in the lab and was able to resolve the problem.