Develop business goals and action plan to promote profitable growth. Facilitate actions to improve performance and drive business transformation. Understand and control cost structure to ensure a high level of profitability. Set measurable goals for all aspects of running a successful line of business (operations, sales, recruiting, safety). Drive accountability for improvement and positive change based upon business objectives and desire to grow the accounts. Ensure an entrepreneurial spirit and high work ethic that emulates throughout the organization. Ability to demand more than the status quo. Develop a balanced approach that promotes asset utilization, safety, service and driver success. Mentor others within the organization to promote and pursue a deeper level of transportation excellence. Responsible for implementing new methods of managing/dispatching drivers, servicing accounts, recruiting drivers at the local level and taking full ownership of the marketplace. Work to support the service and growth of new and existing accounts. Establish solid business relationships and maintain open, accurate and timely two-way communications with drivers and internal associates. Develop a recruiting plan to hire and retain experienced drivers. Execute with the HR Manager an advertising and marketing campaign to attract drivers. Responsible to ensure line of business comply with HR requirements (EEOC, Affirmative Action and other employment rules and regulations). Identify, hire, mentor and develop associates within line of business as well other areas of Harlow’s including operations, sales, driver recruiting, and safety. Responsible for DOT and OSHA compliance for all locations within area of operational responsibility Ensure all preventive maintenance is performed. Encourage professional driver appearance and behavior.

Prairie Farms Inc. 2022-current Bismarck NDOperations Manager Manage packaged milk production operations Interview, hire, train, and supervise 40 plant personnel Manage pick up and import of raw milk Review pasteurization, mixing, and filling records to ensure safety and quality Coordinate with state and federal inspectors to maintain highest quality rating Administer safe work program, primary safety trainer for location Inspect plant equipment, direct maintenance program Continuous improvement of process, staffing, scheduling Manage all personnel actions including selection, development, coaching, retention, performance management and disciplinary action Injury and Accident investigation, reporting, and corrective action Respond to and resolve customer concerns Solve problems as they arise

Previously Dean Foods Inc. 2015-current Bismarck NDLogistics Supervisor Hire, train and supervise route sales drivers to meet customer expectations Ensure quality service and high performance Review and optimize routes to maintain cost efficiency Utilize data from PeopleNet, DRTrack, and other sources to monitor performance Primary responsibility for safety training and oversight at location Certified Smith System and Safety in Motion trainer Accident/incident investigation and management Set work and route schedules Driver development, coaching, retention, performance management and disciplinary action Won Dean Foods 2016 CEO EHS award

North Dakota Safety Council 2008-2016Bismarck NDContract Instructor NSC Certified instructor in Defensive Driving Course (DDC4), Alive at 25, First Aid/CPR/AED, Slippery Slope, Bus Driver Training I taught safety courses in the above subjects to class sizes from 5 to over 100. I have received the annual Outstanding Safety Instructor award five times

Lancashire Distribution 2013-2015Bismarck NDSales Manager Maintain profitability of Bismarck Branch of a hardwood and woodworking supply company Work with existing and potential clients to develop and maintain business relationships Help clients select products, organize delivery, resolve concerns Supervise employees taking, loading and delivering customer orders Maintain product levels and orderly warehouse Increased monthly sales 19%

Burleigh County Sheriff’s Department 2007-2013Bismarck NDDeputy Sheriff, School Resource Officer, Deputy Sergeant Patrolled area to respond to calls for service, enforce traffic and criminal laws, investigate traffic crashes As SRO researched and developed programs to meet safety, security and education goals at local schools As Sergeant for 3 years, supervised a unit of 9 patrol deputies Member and co-captain of Dive Rescue and Recovery Team SWAT Hostage Negotiator Airboat Team member Department Instructor Developed award winning VIBE program in partnership with Abused Adult Resource Center Numerous awards including Legion of Valor, Lifesaving, Badge of Hope, AARC Lifesaver Award

United States Border Patrol 1994-2006Tucson AZ and San Diego CABorder Patrol Agent, Senior Patrol Agent, Supervisory Border Patrol Agent, Field Operations Supervisor Patrolled area to prevent the illegal entry of aliens or contraband into the country As SPA investigated complex cases involving smuggling, fraud and criminal alien program As SBPA for 6 years, supervised units of agents, in addition to special assignments As Operations Supervisor at Douglas AZ oversaw fleet operations for largest Border Patrol Station in the country; over 500 vehicles and associated equipment, over 40 employees Member and commander of Tucson Sector Drug Interdiction and Response Team for 5 years Field Training Officer, Mounted Unit, BORCAP, Intelligence unit Awards including Class Leader at academy, Commissioner’s award (shared), SBPA of the Year

Bailey Construction Inc. 1983-1994Mandan NDBricklayer, laborerThis was my family’s construction company, for which I worked periodically through high school and college. I have also held a number of short term jobs in the retail and hotel industries while attending college.

US Army; North Dakota Army National Guard 1984-1992Enlisted soldier MOS’s 95B and 11B; E-1 to E-5Member of NDARNG Pistol and Light Machine Gun competitive shooting teamsAssigned to Assistant Squad Leader, Squad Leader and Training NCO positionsService in Honduras Veteran of Operations Desert Shield and Desert Storm in Saudi Arabia and Kuwait 1990-1991I am a disabled wartime veteran for the purpose of any preference or associated status.