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Roy Ceasar Email & Phone Number
SaaS Ops NOC Engineer
at
Sesami
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
SaaS Ops NOC Engineer
Location
Dallas, Texas, United States
Company size
Who is Roy Ceasar? Overview
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Quick answer
Roy Ceasar is listed as SaaS Ops NOC Engineer at Sesami, a company with 763 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Roy Ceasar.
Roy Ceasar previously worked as Network Operations Center Engineer at O'Neil Digital Solutions and Member at Black Cybersecurity Association. Roy Ceasar holds Information Technology from Mycomputercareer.
Company email context
Email format at Sesami
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Sesami
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Profile bio
About Roy Ceasar
An ambitious, self-starting support engineer experienced in technical support, troubleshooting, remote desktop/assist, and help desk in enterprise environments. Deliver top tier, secure customer support in areas of Linux administration, hardware and software configurations, and security. Adept at resolving complex IT issues for large end-user communities.
Current workplace
Roy Ceasar's current company
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Sesami
7 roles
Roy Ceasar work experience
A career timeline built from the work history available for this profile.
Network Operations Center Engineer
Current- Manage and maintain DUO security systems, ensuring robust authentication measures.
- Streamlined onboarding and offboarding processes, reducing transition times by 50% and ensuring seamless integration for new and departing employees.
- Optimized Active Directory services to enhance access control and security, resulting in improved network integrity and reduced unauthorized access.
- Managed Microsoft 365 environments to support collaboration and productivity, leading to an… Show more
- Managed Microsoft 365 environments to support collaboration and productivity, leading to an increase in team efficiency.
- Oversee Endpoint Central operations for efficient device management.
Sep 2023 - Present
Member
Current
Sep 2021 - Present
Network Support Engineer
- Provide advanced technical support to enterprise customers across North America’s Support Queue.
- Troubleshoot and resolve technical issues via phone, email, and remote sessions for customers who are undercontract for support or covered under warranty.
- Proactively author and publish articles in Knowledge Base to ensure support team are equipped with steps tosolve and close tickets.
- Leverage additional content in Knowledge base, Jira, and support from senior engineer… Show more
- Leverage additional content in Knowledge base, Jira, and support from senior engineer teams to resolvecomplex issues.
- Perform deep Linux Navigation & Administration.
May 2022 - Jul 2023
Technical Support Specialist
- Executed tier two support for all McKesson Connect software and hardware.
- In a Windows Server environment, performed effective diagnostic evaluation of end-user needs resolving eachtechnical problem.
- Remote support to users with technical problems and information technology issues.
- Accurately documented, tracked, and monitored the reported problems/issues to ensure timely resolution.
- Able to function independently and produce results that meet of quality, timeliness… Show more
- Able to function independently and produce results that meet of quality, timeliness, and acceptability. Show less
Jul 2021 - Apr 2022
Lease Maturity Coordinator
- Managed relationships with outside Repo vendors.
- Made final decisions regarding payments, extensions, waivers and concessions.
- Coordinated with dealers to assist with the grounding process.
- Assisted with training of new assigned personnel.
- Resolved past maturity lease negotiations payment of liability balances.
- Achieved recovery of 80% of bad accounts.
Dec 2017 - Jul 2021
Collections Agent
Ditech Financial Llc
- Researched, analyzed, and settled all customer billing disputes.
- Negotiated settlements and established a promise to pay.
- Performed skip tracing and updated customer information data system.
- Advise customers on escrow related questions, payoff correspondences and any other issues regarding their mortgage.
Nov 2016 - Dec 2017
2 education records
Roy Ceasar education
Information Technology
Computer Engineering
FAQ
Frequently asked questions about Roy Ceasar
Quick answers generated from the profile data available on this page.
What company does Roy Ceasar work for?
Roy Ceasar works for Sesami.
What is Roy Ceasar's role at Sesami?
Roy Ceasar is listed as SaaS Ops NOC Engineer at Sesami.
Where is Roy Ceasar based?
Roy Ceasar is based in Dallas, Texas, United States while working with Sesami.
What companies has Roy Ceasar worked for?
Roy Ceasar has worked for Sesami, O'Neil Digital Solutions, Black Cybersecurity Association, Dzs, and Mckesson.
How can I contact Roy Ceasar?
You can use AeroLeads to view verified contact signals for Roy Ceasar at Sesami, including work email, phone, and LinkedIn data when available.
What schools did Roy Ceasar attend?
Roy Ceasar holds Information Technology from Mycomputercareer.
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