System Administrator- Ensure servers are running smoothly, and do daily backups- Liaise with vendors for scheduled maintenance- Usage of Active Directory / VMWare for setup / checksL1/L2 Support (Infrastructure)- Assist office/in-store colleagues for IT related problems, setup & installation of devices/software- Understanding how the in-house POS system works to better assist stores (SQL)- Liaise with vendors for office/store needs for license renewals, equipment procurement, etc.- Ensure smooth operations in HQ and retail stores for consistent operation flowCyber Security- Organize, plan and conduct training sessions for HQ and retail staff on Cyber Security- Conduct bi-weekly phishing campaigns to ensure that they understood the contents taught in presentations

- Built approximately 90 systems of various designs and form factors (ITX [Small], mATX [Medium], ATX [Large]) during working period- Consistent neat and tidy cable management standards for both the front and rear of the case.- Assisted other departments with upgrades/replacement of components for existing customers.- Ensured the system was in working order and specifications were correct before handing over to the other departments for further testing

- Handled over 400 systems in total during working period- Assist customers with issues they encountered with their PC via phone calls, emails, remote access or onsite visits- Investigate, test and resolve the issues (Hardware and/or Software) before returning PC back to the customer- Created a notebook/spreadsheet for internal staff to keep track of faulty and replaced components- Used a new platform to migrate data over from the spreadsheet to a more convenient and accessible database- Assisted with any other ad-hoc tasks as required

Posted under Quality Management Branch in HQ CSSCOM- Contacted and liaised with companies outside of the SAF to procure items that the unit wanted to purchase- Assisted Regulars with their work documentations- Assisted with any other ad-hoc tasks as requiredUnit's Chief of Staff's Personal Assistant - Update our COS about his schedule daily - Planned out his meetings on his calendar properly to ensure no clashing of multiple meetings - Assisted him with any ad-hoc tasks when requested5th NSF Council President - Made a LinkedIn Presentation and Workshop that targets NSFs after ORD to prepare them for the working world, and Army Regulars who plan to resign from the force and work in the corporate world - Made a combat breathing video that is now used army-wide

Guest Relations Officer -Respond and follow-up emails with enquiries/complaints -Assisted walk-in customers with enquiries for the playground and birthday party bookingsCashier -Handled transactions for entry tickets, retail purchases and birthday party bookings -Ensured that there are no discrepancies before and after cashier till is open/closed for the dayParty Coordinator -Ensured the party room is set up the day before -Ensured all the party goods and balloons are ready -Assisted customers with enquiries during party period -Coordinate and plan activities for the kids during the party period -Clean and sanitize the party room after event Play Guide -Sanitizing and cleaning the entire playground before and after closing hours -Weekly ball washing in the ball pool -Ensure that kids are playing safely -Assisting with ad-hocs as required

In charge of managing the store daily, ensuring that operations run smoothly as intended- Assisted walk-in Customers with their enquiries- Handled transactions via card/cash payments- Recorded down the type of sales made today- Ensured no monetary discrepancies at the end of the day- Built / Troubleshooted systems- Liaised with vendors to order parts that we need- Head for onsite visits to troubleshoot client's PC - Managed social media posts- Any ad-hoc tasks as required