Royce Chang Email & Phone Number

Irvine, California, United States

Irvine, California, United States

La Mirada, California, United States

Provided sales support and customer relations for over 300 accounts Jan 2019-Nov 2021Supported 4 sales reps and over 300 accounts with a 95% retention rateWork alongside the sales reps to handle all non selling tasks to allow the sales team to focus on increasing revenueActed as the customer’s first point on contact to to identify and correctly diagnose.

La Mirada, CA

Managed book of business of 100+ accounts worth 3m+ within the LA/IE area Aug 2016-Jan 2019Started off as a floater supporting the sales team which evolved into the customer success programTransitioned to a full account manager in 6 months to set appointments and visit clients to discuss their business needs and provide sales solutions to generate new.

Orange County, California Area

Balboa Capital is one of the nation’s largest independent direct lenders, specializing in equipment financing and leasing. Made between 100-150 calls a day to prospective and existing clients, constantly among the top of the company in terms of calls made per dayUsed time management skills to balance prospecting new business, building rapport with existing.

San Gabriel, CA

Responsible for overseeing all sales, business development and marketing of the inflatables division.Created an inflatables division and became sales manager to oversee sales, customer relations, and business developmentPlanned and attended trade shows to develop and broker relationships with potential business clientsGenerated over $100,000 of sales.

San Gabriel, California, United States

Manufacturer of air movers, pet dryers, and inflatable blowers.Created an ecommerce platform to allow for direct sales of all productsUsed copywriting skills to rewrite the entire website, create slogans, and marketing campaignsOvertook the responsibility of overseeing all social media platforms, media buying, and creating marketing material