Performed PA duties to the Director of Airtel BusinessDevelop and review regularly all Enterprise operational processes and procedures to ensure operational efficiency. Ensure the Enterprise Business unit adheres to laid down procedures and processes in undertaking its day to day activities in requesting for stocks and serving its customers.Undertake monthly customer service camps and monitor and track service contracts to ensure Enterprise customers enjoy the highest level of customer experience.Manage all stocks of Devices, SIM cards, MSISDNs, etc within the Business Unit and account for their sale or issue on daily, weekly, and monthly basisVerify customers' credit, and establish how the customer will pay for the services (total contract period) and verify accuracy of financial data. Ensure the timely circulation of relevant documents to the appropriate departments and collaborate with other departments and management to resolve problems and expedite work.Ensure that enterprise customers are satisfied with the services at all times and leverage on this to upsell and cross sell other

I assisted with the administrative duties of the CEO. I also managed the planning, coordination and controlling the operations of the branch

I supported the planning and execution of daily enterprise / sales operations