Jason Royce Email and Phone Number
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I am a passionate Product Manager that enjoys working collaboratively with cross-functional teams to develop strategies and solutions that fuel the growth of the products and services under my purview. My overall approach to product lifecycle management encompasses in-depth research into market dynamics, emerging technologies, and customer behavior, all of which play a pivotal role in guiding requirements and designing products and services that not only meet but surpass customer expectations. Lately, my primary focus has been on enhancing the store associate UX to streamline processes, ultimately leading to improvements in the end-customer experience.With 13+ years of experience in various roles in Marketing, Communications, and Product Development, I have a diverse knowledge and understanding of how to work with cross-functional teams to introduce new products or services and implement solutions to help improve efficiency. My background also includes developing marketing and communications strategies for both consumers and employees.
The Ups Store
View- Website:
- theupsstore.com
- Employees:
- 11402
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Product Development Manager - Shipping And Freight, Packaging, And Returns SolutionsThe Ups StoreSan Diego, Ca, Us
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Product Development Manager - Shipping And FreightThe Ups Store Nov 2019 - PresentSan Diego, California, United States• Manage end-to-end product lifecycle including overseeing product and service growth, pinpointing areas for improvement in both product and customer solutions, while facilitating the launch of new products or enhancements to stimulate revenue opportunity and increased market share.• Conduct comprehensive research into market trends, emerging technologies, and customer behaviors to ensure products and services consistently meet or surpass customer expectations, fostering market growth.• Devise and execute revenue plans and forecasts for the designated product segment, enabling strategic financial planning and performance tracking.• Formulate compelling business cases, presentations, and executive summaries for review with Executive Leadership, garnering prioritization and financial support for new initiatives and product/service enhancements.• Develop project charters, business requirements, and requests for appropriation to streamline the implementation of projects aimed at bolstering the product and service portfolio.• Operate as the product owner and business sponsor in collaboration with technical teams, aligning efforts to create solutions that align with the organizational strategy and goals.• Collaborate with cross-functional teams to design comprehensive training, marketing, and communication strategies, fostering knowledge and process execution at retail locations and driving the promotion of products and services to customers.
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Marketing Strategy ManagerThe Ups Store Dec 2018 - Nov 2019San Diego, California, United States
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Communications Strategy SupervisorThe Ups Store Dec 2016 - Nov 2018Greater San Diego Area• Manage editorial team responsible for daily newsletter, internal marketing publication, procurement publication, and other ad hoc messaging.• Work closely with Communications Director to develop strategic messaging from the Executive Leadership Team.• Develop communications strategy to support program implementation, company projects and initiatives.• Create engaging content for the franchise audience to support the growth of the brand and other company goals.• Coordinate Awards Gala program for The UPS Store Convention, including executive speech writing and show flow.
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Web Communications SupervisorThe Ups Store Jan 2013 - Dec 2016Greater San Diego Area• Managed a team of web specialists responsible for the franchisee intranet.• Managed the annual budget for web hosting, web tools and special projects.• Created business cases, business requirements, request for appropriation, request for proposal, and vendor selection for web projects including The UPS Store Connect (online social community for The UPS Store franchisees) and The UPS Store hub (franchisee intranet).• Managed contract discussions between vendors, The UPS Store Legal and The UPS Store Information Security.• Developed, tested and implemented The UPS Store social community and intranet with the help of the selected vendors.• Managed community discussions, worked with SMEs to craft appropriate responses and stay engaged with franchisees.• Managed Event Mobile App for The UPS Store Convention 2014 and 2016
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Web Communications SpecialistThe Ups Store Dec 2010 - Dec 2012Greater San Diego Area• Managed Event Mobile App for The UPS Store Convention 2012.• Developed and maintained content pages for key messaging, products, services, etc. for the franchisee intranet.
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Client Services CoordinatorThe Ups Store Apr 2008 - Dec 2010
Jason Royce Skills
Jason Royce Education Details
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Political Science -
West Hills High School
Frequently Asked Questions about Jason Royce
What company does Jason Royce work for?
Jason Royce works for The Ups Store
What is Jason Royce's role at the current company?
Jason Royce's current role is Product Development Manager - Shipping and Freight, Packaging, and Returns Solutions.
What is Jason Royce's email address?
Jason Royce's email address is jr****@****mbe.com
What is Jason Royce's direct phone number?
Jason Royce's direct phone number is +185864*****
What schools did Jason Royce attend?
Jason Royce attended California State University-San Marcos, West Hills High School.
What skills is Jason Royce known for?
Jason Royce has skills like Email Marketing, Customer Service, Social Media Marketing, Strategic Communications, Marketing, Web Content Management, Corporate Communications, Social Media, Project Management, Marketing Communications, Sharepoint, Social Networking.
Who are Jason Royce's colleagues?
Jason Royce's colleagues are Jalynn Woody, Edie Hanohano, Ryan Seigler, Sandra Crane, Rebekah Avery, John Mansour, Vorpal Sword.
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Jason Royce
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Jason Royce
Executive Leader In Banking And Contact Center Operations | Champion Of Operational Excellence And Strategic Customer Satisfaction Initiatives | Phoenix, AzPhoenix, Az
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