Royce Jeeco De Rivera Email & Phone Number

Downey, California, United States

- Perform a variety of technical instructional media support duties involved with circulation, maintenance and distribution of instructional media materials and technology devices to over 25 school staff members and 600+ students on campus- Problem solve basic computer, Apple iPad, and technology device issues for end users- Assist with the evaluation and maintenance of instructional technology; pull and route technology in need of updating, repair or discarding- Maintain instructional media center files and records, including inventory control records; compile lists of materials and technology in circulation- Receive, configure, and update new instructional media materials and technology- Operate and maintain a variety of equipment including copier, computers, tablets, bar scanner, and other technology devices- Maintain the Innovation Lab center in a safe, clean and orderly condition- Transport carts containing technology devices from the media center to various classrooms during the school day and safely secure in the media center at the end of each day- Assist students in the use of a variety of computer software and mobile device applications.- Communicate with the school office regarding repair of equipment with the Technology Department regarding technology devices- Proficient in TipWEB Asset Management to manage over 600+ iOS Devices - Manages, distributes, implements iOS updates to 600+ iOS Devices on School Campus- Participated in Apple Distinguished School Committee by creating and editing 15 videos to supplement Old River School's Apple Distinguished School Application

Long Beach, Ca

- Assists the Event Coordinator of CITT Long Beach and METRANs University Transportation Center, USC in event planning for multiple business professional conferences, which can have an attendance of up to 800 people.- Reconciles up to 25 different grant funded accounts to reflect invoicing accuracy- Processes and ensures payroll accuracy of CITT employees biweekly- Creates and updates employee status forms of CITT employees- Organizes web conferences and group telecoms for directors and associates- Often given projects on researching topics about METRANs and CITT- Provided web support of METRANS.org by managing website updates- Provided basic IT to CITT staff by managing various equipment including copier, printers, and A/V equipment- Assisted in troubleshooting conference room A/V to be compatible with the many different types of hardware that International conference presenters would bring

Long Beach, Ca

Va Long Beach, Ca

- Increased Kiosk Interactions from 6,500 a month to 12,800 a month within a month of hire- Managed daily kiosk trouble shoots- Provided monthly/quarterly reports on kiosks interactions- Help commission new kiosks into clinics as the VA Long Beach expands its kiosk system- Help train clerks and residents on the use of VetLink, the Kiosk User software- Make new workflows within the kiosk to provide more features for Veterans to use

Long Beach, Ca

- Oversee all store-closing activities- Direct other employees until store closes- Trained new hires with opening & closing duties-Trained new hires on the art of making a subway sandwich