I’m Roy Chang, a Finance Major at Chapman University with hands-on experience as a Business Operations Manager and Social Media Editor. I’ve had the opportunity to sharpen my leadership and management skills by overseeing daily operations at 88 Pocha, where I improved customer satisfaction, streamlined service flow, and ensured 100% compliance with sanitation protocols. My role helped enhance both operational efficiency and customer retention.In addition to restaurant management, I’ve developed a passion for digital marketing. As a Social Media Editor for OvertimeGG and Sinatraa, I created engaging TikTok content that drove millions of views and increased engagement by optimizing content strategies. I excelled in analyzing trends, improving video production quality, and executing viral campaigns, growing follower counts by over 30% in six months.Beyond my professional experiences, I’m driven by a passion for community service. I’ve earned several certificates for my contributions, including recognition from AmeriCorps, the United Nations, and the US House of Representatives. My ability to lead, adapt, and solve problems across different fields allows me to approach challenges with a well-rounded perspective.Currently, I’m pursuing a BA in Finance at Chapman University, with a focus on applying financial insights to both my business and digital marketing ventures. I’m excited to continue growing professionally, connect with like-minded individuals, and explore new opportunities in finance, operations, and marketing.
