Roy Chung Email & Phone Number

Partners with financial institutions in transforming their front-end customer platforms and mid-and-back-office functions to drive new client acquisitions and unlock revenue/cost optimization opportunities throughout the customer lifecycle.

Managed and participated in the implementation and delivery of Enterprise Application Services (EAS) projects, which are Disney Corporate and Enterprise level software and technology application initiatives• Served as primary Project Manager of a $82K project whose goal is to identify, remediate and transition 127 physical/virtual servers and 68 core applications• Consulted with the CEO’s (Robert Iger) Corporate Secretary and key members of the executive board of directors in the… Show more Managed and participated in the implementation and delivery of Enterprise Application Services (EAS) projects, which are Disney Corporate and Enterprise level software and technology application initiatives• Served as primary Project Manager of a $82K project whose goal is to identify, remediate and transition 127 physical/virtual servers and 68 core applications• Consulted with the CEO’s (Robert Iger) Corporate Secretary and key members of the executive board of directors in the procurement and vendor selection process of a board portal solution• Conducted comprehensive research and analysis for a $200K consulting project which assessed public cloud providers to augment the services currently provided by the Disney private cloud• Planned and successfully executed the 2nd Annual Project Management workshop in which 90 project managers, directors and analysts participated• Supported four project managers in achieving successful and consistent project delivery in the areas of scope and requirements, work effort estimation, resource planning, risk and communication planning, and change management Show less

Engaged independently with VIP clients to define requirements, analyze client infrastructure, map solution features, design and implement solutions, and perform acceptance testing• Implemented enterprise content management systems for 29 VIP accounts, such as Transamerica Financial Advisors (TFA), ING Financial, Pulte Mortgage, AEGON, USC, UCLA and Sega• Relocated to Manhattan, NY from 2008 to 2009 to lead major east coast consulting projects, including architecting a $1.2M, 10,000… Show more Engaged independently with VIP clients to define requirements, analyze client infrastructure, map solution features, design and implement solutions, and perform acceptance testing• Implemented enterprise content management systems for 29 VIP accounts, such as Transamerica Financial Advisors (TFA), ING Financial, Pulte Mortgage, AEGON, USC, UCLA and Sega• Relocated to Manhattan, NY from 2008 to 2009 to lead major east coast consulting projects, including architecting a $1.2M, 10,000 seat license system for the New York Board of Education – the largest client in company history• Wrote and presented 25+ comprehensive technical feasibility reports of project requirements• Led technical team using the Agile project methodology to meet deadlines and expectations of project deliverables• Consistently served as Project Manager, Lead Consultant, and Solutions Engineer for enterprise-level implementations• Provided post-implementation support services (e.g. troubleshooting, system maintenance, training) Show less

Provided technical consulting to the sales force and reseller channel, and designed solutions based upon project requirements for prospects and customers• Developed custom RFP responses, including product descriptions, technical specifications, implementation project plans and pricing justifications• Conducted webinar courses five times/week to demonstrate software functionality • Developed and conducted technical training initiatives regionally and locally for end-users and… Show more Provided technical consulting to the sales force and reseller channel, and designed solutions based upon project requirements for prospects and customers• Developed custom RFP responses, including product descriptions, technical specifications, implementation project plans and pricing justifications• Conducted webinar courses five times/week to demonstrate software functionality • Developed and conducted technical training initiatives regionally and locally for end-users and resellers, which required travel up to 50% of the time Show less

Mba, Strategic Management And Consulting

Activities and Societies: Marshall Consulting & Strategy Club, Marshall High Tech Association

Bachelor Of Arts (B.A.) In Psychology, Minor In Business Administration