Royd Williams Email & Phone Number

United States

Serves as a CRA representative to the Bank's communities and organizations in a defined geography. Promotes company involvement throughout the community. Manages a CRA events calendar for community events, programs, staffing and providing materials and follow-up event coverage.Establishes best practices to maximize resources for the fulfilment of lending, investment and service goals. Reviews community development activities submitted by the lines of business to ensure they meet at least… Show more Serves as a CRA representative to the Bank's communities and organizations in a defined geography. Promotes company involvement throughout the community. Manages a CRA events calendar for community events, programs, staffing and providing materials and follow-up event coverage.Establishes best practices to maximize resources for the fulfilment of lending, investment and service goals. Reviews community development activities submitted by the lines of business to ensure they meet at least one of the definitions of community development. Remains informed on industry issues and trends.Recommends best practices to support ongoing management activities. Promotes the creation and promulgation of strategic goals for all business units which have a significant impact on CRA performance.Ensures all CRA financial literacy programs and tracking reports are accurate, timely and complete against established annual CRA Guidelines tied into CRA service hours requirements. Organize CRA community meetings, including preparing minutes, invitations, and other materials as appropriate.Works directly with lending and retail team members in developing or otherwise securing sound loan programs, products and relationships that will help meet the needs of the Bank's communities.Act as a liaison with division executives to ensure that each division has the support necessary to achieve CRA investment and service goals. Provides guidance and CRA training as needed.Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.Performs other related duties as required. Show less

Birmingham, Alabama Area

Manages deposit portfolio, provides account management and problem resolution to assigned high profile/high volume Wholesale Banking clients.Ensures client retention and proactive account management leading to customer satisfaction, retention and additional revenue.Identifies and cross-sells products and services appropriately aligned to client’s long-term financial needs. Successfully onboards new clients and helps move the implementation through checkpoints throughout the… Show more Manages deposit portfolio, provides account management and problem resolution to assigned high profile/high volume Wholesale Banking clients.Ensures client retention and proactive account management leading to customer satisfaction, retention and additional revenue.Identifies and cross-sells products and services appropriately aligned to client’s long-term financial needs. Successfully onboards new clients and helps move the implementation through checkpoints throughout the process.Provides general maintenance for loans, deposits and Treasury Management including general servicing, fees, advances and paydowns. Is aware of all Bank products and recognizes opportunities for further discussion. Acts as a liaison between the client and the Loan Administrator.Acts as the Wholesale Banker's primary partner for executing superior levels of service in all aspects of the relationship, including but not limited to, Loans, Deposits, Treasury Management, and other product partner engagement. Remains in close communication with the Banker to keep follow-up items on task. Adds value to the partnership through the utilization of Salesforce for accurate reporting of client contact information, calling, pipeline reporting Show less

Birmingham, Alabama Area

#1 Fitness and Weight Loss platform in North American, the Body By Vi Project 10 Day Challenge!! Website www.roydwilliams.bodybyvi.com

Birmingham, Alabama

Birmingham, Alabama Area

Responsible for researching and analyzing critical issues related to customer accounts.Responsible for day-to-day regulatory reporting requirements including monitoring, investigating, and reporting suspicious activity.Ensures compliance with Bank Secrecy Act/Anti-Money Laundering related laws and regulations, identifies matters of non-compliance and escalates them as necessary for resolution Identifies valid and fraudulent charges, setting up fraud files, using… Show more Responsible for researching and analyzing critical issues related to customer accounts.Responsible for day-to-day regulatory reporting requirements including monitoring, investigating, and reporting suspicious activity.Ensures compliance with Bank Secrecy Act/Anti-Money Laundering related laws and regulations, identifies matters of non-compliance and escalates them as necessary for resolution Identifies valid and fraudulent charges, setting up fraud files, using multiple research techniques and systems to resolve issues, reconciling and summarizing fraud losses and communicating with customers to notify of inquiry and problem resolution. Identifies, designs and implements process improvements to increase department efficiency. Contacts account officer(s) to assist in the account verification process of itemsEnters pivotal information in a fraud database to maintain critical fraud records. Investigated and adjudicated claims regarding ATM Check Card disputes and fraudulent activityInterpreted, enforced and carried out Reg E rules timely and proficiently Established and maintained cooperative working relationships with customers by providing optimal service with processing of claims; treating each customer with respect and doing is what is right for the customer and bankApproved documentation for Chargeback Dispute Analysts during initiation of funds recoveryEfficient in handling complex and high work volumes. Responsible for the critical recovery of funds, both for the bank and customer by exercising Visa Rules and Reg E processesAssist dispute analysts with analyzing and executing chargebacks Adhere to internal and external Regulation E Rules and time frames, with Visa and the Federal Reserve Board Show less

Birmingham, Alabama Area

 Assist customers by completing complex maintenance request entered in through an internal database, within a fast paced environment. Provide bank personal with critical loan information via email and telephone.  Ensure all pivotal information on loan accounts is entered correctly  Takes necessary measures to protect the integrity of Regions by correcting all errors made on the loan once it is booked to the system.  Fielding commercial and consumer loan calls from the… Show more  Assist customers by completing complex maintenance request entered in through an internal database, within a fast paced environment. Provide bank personal with critical loan information via email and telephone.  Ensure all pivotal information on loan accounts is entered correctly  Takes necessary measures to protect the integrity of Regions by correcting all errors made on the loan once it is booked to the system.  Fielding commercial and consumer loan calls from the LOB's, branch associates as well as some external customer calls. Navigate through the loan systems to research and resolve loan issues. Perform maintenance to the loan systems Prepare spreadsheet analyses of loan transaction histories Communicate with bankers to ensure accurate processing and problem resolution Log calls to phone tracking system Show less

1962 Veterans Memorial Drive Birmingham, Al 35214

Birmingham, Alabama Area

 Provide residential & case management services to homeless veterans in Transitional Housing Program. Work closely with staff and various outside agencies to help clients fulfill all needs. Preparing and presenting weekly oral and written reports concerning veterans. Make Shelter Plus/Permanent Housing & other referrals for eligible veterans Conduct weekly random drug screens & apartment inspections Conduct crisis management for clients in need. Serve as property… Show more  Provide residential & case management services to homeless veterans in Transitional Housing Program. Work closely with staff and various outside agencies to help clients fulfill all needs. Preparing and presenting weekly oral and written reports concerning veterans. Make Shelter Plus/Permanent Housing & other referrals for eligible veterans Conduct weekly random drug screens & apartment inspections Conduct crisis management for clients in need. Serve as property manager to 30 bed facility investigating client residential complaints. Show less

4204 Edmonton Drive Bessemer, Al 35022

 Interviewing and assessing potential patients to determine intake eligibility. Work closely with staff and various outside agencies to help patients achieve success in their recovery. Preparing and presenting oral and written communications/reports. Operating a personal computer, including preparing spreadsheets and word processing. Develop, implement, and maintain personal treatment plans for each client on caseload. Facilitate weekly group sessions and provide… Show more  Interviewing and assessing potential patients to determine intake eligibility. Work closely with staff and various outside agencies to help patients achieve success in their recovery. Preparing and presenting oral and written communications/reports. Operating a personal computer, including preparing spreadsheets and word processing. Develop, implement, and maintain personal treatment plans for each client on caseload. Facilitate weekly group sessions and provide counseling therapy for clients regularly. Plan and prepare community outreach events. Show less

Birmingham, Alabama Area

 Interact with clients from diverse socioeconomic and cultural backgrounds. Screening and assessing children and volunteers to determine acceptance into the program. Work closely with area school administrators, volunteers, and students to maintain a successful mentoring program. Preparing and presenting oral and written communications/reports. Operating a personal computer, including preparing spreadsheets, databases, and word processing. Assist in development… Show more  Interact with clients from diverse socioeconomic and cultural backgrounds. Screening and assessing children and volunteers to determine acceptance into the program. Work closely with area school administrators, volunteers, and students to maintain a successful mentoring program. Preparing and presenting oral and written communications/reports. Operating a personal computer, including preparing spreadsheets, databases, and word processing. Assist in development and implementation of strategic planning and project management for fundraising events. Show less

 Screening and assessing infants, children, and young adults for possible referral to appropriate social services for treatment.  Intervening in non-clinical crisis situations providing socialization and/or life skills development and support.  Documenting information gathered from clients. Prioritizing clients needs based on intake information. Consulting on intervention strategies that are issued from Jefferson County DHR. Preparing and presenting oral… Show more  Screening and assessing infants, children, and young adults for possible referral to appropriate social services for treatment.  Intervening in non-clinical crisis situations providing socialization and/or life skills development and support.  Documenting information gathered from clients. Prioritizing clients needs based on intake information. Consulting on intervention strategies that are issued from Jefferson County DHR. Preparing and presenting oral written communications/reports internally and for Family Court. Operating a personal computer, including preparing spreadsheets, databases, word processing, and PowerPoint presentations. Communicate JCDHR policy and techniques with co-workers, supervisors, and the families in which intervention has occurred. Show less

Oakland, California, United States

Oakland Raiders 2002Rhein Fire (NFL Europe) 2003Indianapolis Colts 2003

Ba, Sociology

Activities and Societies: Football Team

Bachelor'S Degree, Sociology

Activities and Societies: Football Student Athlete

As, Biology

Associate Of Science (A.S.), Biology, General