Roy Daniel work email
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Roy Daniel personal email
Music and tech are my two greatest passions in life.I started my tech career in the Israeli Air force, and I have 12 years of IT and Technical Support experience.I troubleshoot issues quickly and efficiently.
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Solutions EngineerFrontegg Apr 2024 - PresentMountain View, California, Us● Craft and deliver compelling technical demonstrations showcasing product capabilities and how they address client needs.● Lead pre-sales technical consultations to understand client challenges and recommend optimal solutions.● Work collaboratively with sales teams to develop winning proposals and ensure successful customer acquisition.● Drive successful technical implementations by configuring, integrating, and deploying solutions.Provide ongoing technical support to ensure client satisfaction and maximize solution value.Stay up-to-date on the latest technologies to offer clients innovative and effective solutions. -
Developer Success EngineerFrontegg Nov 2022 - Apr 2024Mountain View, California, Us● Collaborated with software engineers to effortlessly integrate Frontegg’s CIAM SAAS platform into their code bases● Provided comprehensive support for a range of Frontend SDKs, including React, NextJS, VueJS, and VanillaJS, as well as Backend SDKs like Python and NodeJS
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Tier 2 Technical Support EngineerLogz.Io Mar 2022 - Nov 2022Boston, Massachusetts, Us● Worked with developer teams, manage bug reporting and escalation process● Created Python script automations.● Lead documentation efforts, working closely with in-house technical writers to create new articles and fix outdated items -
Tier 1 Technical Support EngineerLogz.Io Aug 2020 - Mar 2022Boston, Massachusetts, Us● Assisted clients via chat and email with issues ranging from basic login help to complexparsing processes● Helped devOps engineers integrate Logz.io with the their own ecosystems● Assist clients with initial setup, troubleshooting, and overall product enablement● Coordinated with sales team to identify upselling opportunities and foster strong client relationships
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It Systems AdministratorCar2Go Israel Nov 2014 - Jun 2019Tel -Aviv, Israel, Il● Managed IT operations across Tel Aviv and Haifa offices for a 24/7 car sharing enterprise● Responsible for system maintenance and troubleshooting for 100 on site employees, including password resets, purchasing and initializing new workstations, configurations for new and outgoing users, administering Office 365 and G-suite accounts, managing shared storage and server hosting with VMware● Managed all internet and telephone networks, including system overhauls and emergency backups● Created a ticketing system using Spiceworks● Drafted policies and work procedures● Managed SQL server database backups, created custom powershell and batch backup scripts -
It Help DeskAttunity Jun 2012 - Sep 2013● Supported 60 users on site ● Managed server room and backups● Initiated server monitoring with Nagios free services
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Help Desk Support TechnicianIaf - Israeli Air Force Apr 2009 - Apr 2012Israel, Il● Completed intensive 4-month military (“Mamram”) IT training (based on Microsoft MCSE) ● Served on the Air Forces’s central IT team, responsible for installing and maintaining hundreds of workstations all over the country
Roy Daniel Education Details
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General AssemblySoftware Engineering Immersive Flex -
Rimon School Of MusicComposition And Theory
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The Academic College Of Tel-Aviv, Yaffo
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Ohel Shem High School Ramat Gan
Frequently Asked Questions about Roy Daniel
What company does Roy Daniel work for?
Roy Daniel works for Frontegg
What is Roy Daniel's role at the current company?
Roy Daniel's current role is Solutions Engineer | Musician | Dad.
What is Roy Daniel's email address?
Roy Daniel's email address is ro****@****tes.com
What schools did Roy Daniel attend?
Roy Daniel attended General Assembly, Rimon School Of Music, The Academic College Of Tel-Aviv, Yaffo, Ohel Shem High School Ramat Gan.
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