Roy Daniel Email & Phone Number

Mountain View, California, Us

● Craft and deliver compelling technical demonstrations showcasing product capabilities and how they address client needs.● Lead pre-sales technical consultations to understand client challenges and recommend optimal solutions.● Work collaboratively with sales teams to develop winning proposals and ensure successful customer acquisition.● Drive successful technical implementations by configuring, integrating, and deploying solutions.Provide ongoing technical support to ensure client satisfaction and maximize solution value.Stay up-to-date on the latest technologies to offer clients innovative and effective solutions.

Mountain View, California, Us

● Collaborated with software engineers to effortlessly integrate Frontegg’s CIAM SAAS platform into their code bases● Provided comprehensive support for a range of Frontend SDKs, including React, NextJS, VueJS, and VanillaJS, as well as Backend SDKs like Python and NodeJS

Boston, Massachusetts, Us

● Worked with developer teams, manage bug reporting and escalation process● Created Python script automations.● Lead documentation efforts, working closely with in-house technical writers to create new articles and fix outdated items

Boston, Massachusetts, Us

● Assisted clients via chat and email with issues ranging from basic login help to complexparsing processes● Helped devOps engineers integrate Logz.io with the their own ecosystems● Assist clients with initial setup, troubleshooting, and overall product enablement● Coordinated with sales team to identify upselling opportunities and foster strong client relationships

Tel -Aviv, Israel, Il

● Managed IT operations across Tel Aviv and Haifa offices for a 24/7 car sharing enterprise● Responsible for system maintenance and troubleshooting for 100 on site employees, including password resets, purchasing and initializing new workstations, configurations for new and outgoing users, administering Office 365 and G-suite accounts, managing shared storage and server hosting with VMware● Managed all internet and telephone networks, including system overhauls and emergency backups● Created a ticketing system using Spiceworks● Drafted policies and work procedures● Managed SQL server database backups, created custom powershell and batch backup scripts

● Supported 60 users on site ● Managed server room and backups● Initiated server monitoring with Nagios free services

Israel, Il

● Completed intensive 4-month military (“Mamram”) IT training (based on Microsoft MCSE) ● Served on the Air Forces’s central IT team, responsible for installing and maintaining hundreds of workstations all over the country

Software Engineering Immersive Flex

Music Technology, Composition And Theory

Education record

Education record