Roy Dickson Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

Conduct comprehensive product demonstrations, showcasing Rippling's HR solutions to potential clients on platforms including LinkedIn.Lead discovery sessions with clients to understand their HR needs, aligning Rippling's offerings with client requirements.Manage the end-to-end RFP (Request for Proposal) process, ensuring timely and accurate responses to.

Los Angeles, California, United States

• Collaborated with 5+ sales representatives to discover specific prospect use case and deliver customized product demonstrations with an exceptional win rate.
• Develop and deliver product demonstrations, presentations, and proposals to customers, highlighting the value of LeanData's solutions and services.
• Lead technical discussions and provide subject matter expertise to customers on integration, data mapping, and workflow automation.
• Conduct product training for customers and internal teams, improving overall product knowledge and adoption.
• Manage customer relationships throughout the sales cycle, ensuring customer satisfaction and retention.
• Work closely with LeanData's product team to provide customer feedback and insights to inform the product roadmap.

Greater Los Angeles Area

• Supported 10+ Account Executives by determining the overall strategic, operational and technical scope of new business opportunities with enterprise customers and prospects.
• Collaborated 10+ Account Executives by discovering enterprise prospect use cases and providing in person and virtual product demonstrations that increased revenue by 20% within 6 months, with an opportunity win rate of.
• Developed and implemented a consultive sales approach through collaboration with product engineering and marketing teams to effectively understand customer needs and present solutions that met stated objectives.
• Determine the overall strategic, operational and technical scope of new business opportunities with enterprise customers and prospects.
• Strengthen sales representative position in an account through discussing depth of organization resources and solutions
• Identify opportunities to present customized software solutions for organization imaging account

Santa Monica, California

• Managed software implementation of clients across several industries to translate their business needs to functional areas of the Cornerstone OnDemand SaaS platform. As a subject matter expert, provided overall.
• Lead data migration projects as well as 3rd party software integration projects, while acting as a liaison between clients and developers.
• Achieved a reduction in client implementation time from 12 weeks to 8 weeks with new company implantation methodologies.
• Trained administrators from companies across multiple industries to better understand the Cornerstone application and its benefits
• Took ownership over accounts that had previous troubles with Cornerstone Implementations and successfully improved client relationships while meeting client deadlines

Santa Monica, California

• Provided high level support on technical issues and questions with the Cornerstone OnDemand application
• Maintained a detailed understanding of the Cornerstone product, including the various feature and configuration options, and stayed up to date with new and enhanced functionality
• Proactively diagnosed the support needs of Cornerstone clients and developed action plans to improve and/or maintain support delivery

Santa Monica, California

• Provided functional and technical support for data integration from clients HRIS system into the Cornerstone system

Santa Monica, California

• Provided high level support on technical issues and questions with the Cornerstone OnDemand application
• Maintained a detailed understanding of the Cornerstone product, including the various feature and configuration options, and stayed up to date with new and enhanced functionality
• Proactively diagnosed the support needs of Cornerstone clients and developed action plans to improve and/or maintain support delivery