Roy B. Email & Phone Number

Defuniak Springs, FL, US

Washington, United States

Microsoft Endpoint Manager Technical Adoption Lead for USAF and DoDWaaS ChampionDesigned automated WaaS for large scale Enterprise (650k clients)

United States

• Install, operate, and maintain assigned TACLAN equipment (to include assisting the customer with Mission Planning Kits and Field Computing Devices).
• Deploy, maintain and upgrade Windows-based servers and applications including Active Directory, File and Print Services, Microsoft SQL, MS SCCM, Microsoft Systems Center Configuration Manager, and DHCP, MS Exchange.
• Provides senior level administration of Windows based network systems including, but not limited to, support for Windows 2003 and 2008 servers and Windows 7 workstations.
• Tracks support requests through the ISD Remedy system while keeping an inventory database updated with current network devices.
• Updates, repairs and documents work for servers and workstations; coordinates warranty work for same.
• Perform preventative maintenance on assigned TACLAN equipment, and on-site analysis and repair of software and hardware problems found by the customer.

Eglin AFB, FL

• Network administration support at Eglin AFB.
• TCP/IP, WANs, LANs, subnetting and commonly used protocols/standards such as DHCP, DNS, WINS, (E)SMTP, HTTP(S), FTP, RADIUS, IPSec, TLS/SSL, PKI, Telnet, SNMP, POP, LDAP, SSH, RDP.
• Administration and engineering support for layer 2 and 3 network communications throughout the networks.
• Modify Network configuration to add new network services, remove unnecessary or expired services and enhance existing services while maintaining firewall security policy.
• Resolve operational issues and provide instructions on how to fix routers, switches, VPNs, and firewalls in the LAN environment.
• Perform immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnel.

United States

• Install, operate, and maintain assigned TACLAN equipment (to include assisting the customer with Mission Planning Kits and Field Computing Devices).
• Deploy, maintain and upgrade Windows-based servers and applications including Active Directory, File and Print Services, Microsoft SQL, MS SCCM, Microsoft Systems Center Configuration Manager, and DHCP, MS Exchange.
• Provides senior level administration of Windows based network systems including, but not limited to, support for Windows 2003 and 2008 servers and Windows 7 workstations.
• Tracks support requests through the ISD Remedy system while keeping an inventory database updated with current network devices.
• Updates, repairs and documents work for servers and workstations; coordinates warranty work for same.
• Perform preventative maintenance on assigned TACLAN equipment, and on-site analysis and repair of software and hardware problems found by the customer.

Defuniak Springs, Florida