Roy Greensmith Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Business Analysis :• Analysis and improvement design of company processes, such as digitization of paper-based processes and addressing inefficiencies through consultation with IT.• Consultation with senior management on development and implementation of company policies.• Creation of new compliance and organisational procedures, and provision of training and implementation. Data Management:• Data extraction and modelling through use of Excel and SQL query for internal and… Show more Business Analysis :• Analysis and improvement design of company processes, such as digitization of paper-based processes and addressing inefficiencies through consultation with IT.• Consultation with senior management on development and implementation of company policies.• Creation of new compliance and organisational procedures, and provision of training and implementation. Data Management:• Data extraction and modelling through use of Excel and SQL query for internal and external stakeholders.• Financial and performance reporting, including preparation and consolidation of the annual budgets.• Investigation and resolution of system faults/ reporting errors.• Data manipulation to enable integration with customer software packages.• General dynamic and static excel reporting to assist branch and state managers in decision making.Management/Human Resources:• Oversight of administration for group of 13 transport companies in 6 sites.Internal Stakeholder relationships - CEO, Directors, General Manager, Branch Managers, Sales Managers, Operations Managers.External Stakeholder relationships - Finance Departments, Consultants, Operations Managers, 3rd Party Providers, Procurement Teams. Show less

Melbourne, Victoria, Australia

• Increased level of reporting and modelling, added SQL to my EXCEL reporting• Prepared spreadsheets for working out budget and liaising between GM and brand managers on distributing budget information.• Increased oversight over rates and deals in regard to authorising what sales rep can offerKey Achievements• Developed a process for digitally storing/processing paperwork and storing against customer accounts and driver files. This led to increased speed of processing, reduced… Show more • Increased level of reporting and modelling, added SQL to my EXCEL reporting• Prepared spreadsheets for working out budget and liaising between GM and brand managers on distributing budget information.• Increased oversight over rates and deals in regard to authorising what sales rep can offerKey Achievements• Developed a process for digitally storing/processing paperwork and storing against customer accounts and driver files. This led to increased speed of processing, reduced paper handling, reduced errors, separated duties clearly to different departments and gave clearer information to all on where paperwork was in chain.• Developed a spreadsheet to handle stock processing and customer invoicing in our warehouse on its commencement. This was used to run side by side with the 3rd party software as we worked with the software provider to customise their offering to our needs. Show less

Melbourne, Victoria, Australia

• Negotiation with sales staff on pricing quotations. • Management of spreadsheets for monthly financial reporting for GM.• Commenced modelling of charges and potential changes in spreadsheetsKey Achievements• Developed a process for internal charge accounts that had to be manually balanced at the end of each month, so that they would automatically balance on each individual charge. Worked with IT on adding the automated process into the system through consultation and testing… Show more • Negotiation with sales staff on pricing quotations. • Management of spreadsheets for monthly financial reporting for GM.• Commenced modelling of charges and potential changes in spreadsheetsKey Achievements• Developed a process for internal charge accounts that had to be manually balanced at the end of each month, so that they would automatically balance on each individual charge. Worked with IT on adding the automated process into the system through consultation and testing. This eliminated errors, missed charges and days of work each month.• In conjunction with IT manager, negotiated on contract for new printers, significantly reducing printing costs and centralising control. Added in secure printing, moved to print on demand reducing waste and centralised reporting, allowing us to see what staff were printing and allowing us to target areas for print reduction. Show less

Melbourne, Victoria, Australia

• Processing of new customer paperwork. • Loading rates and discounts into the database• Generating system reports for invoicing• Daily auditing of jobs report that showed perceived discrepancies/faultsKey Achievements• Through collaboration with IT, I was able to explain the processing of 30-page daily complex reports to enable IT to design a program to eliminate the large amount of paper being printed daily and make the information more secure. The reports generated also… Show more • Processing of new customer paperwork. • Loading rates and discounts into the database• Generating system reports for invoicing• Daily auditing of jobs report that showed perceived discrepancies/faultsKey Achievements• Through collaboration with IT, I was able to explain the processing of 30-page daily complex reports to enable IT to design a program to eliminate the large amount of paper being printed daily and make the information more secure. The reports generated also ensured that the sales staff had more informed information for negotiation of tenders and new contracts. Show less

Melbourne, Victoria, Australia

• Customer re-engagement phone calls and complaint resolutions • Acting Manager, with staff management of the team.• Answering phones and booking jobs for customers in transport.