I specialize in transforming the operational efficiency of big restaurant chains. With a passion for culinary innovation and a deep understanding of kitchen workflows, I help my clients streamline their operations through customized, convenient, and efficient food solutions.Our company, Simple Food Solutions, is dedicated to bringing 'Smart Simplicity' to the food industry. We provide pre-packaged, portioned, and pre-cooked food products that reduce labor, minimise complications, and enhance productivity. My role involves collaborating closely with restaurant owners, operations team, chefs, and purchasers to identify their unique challenges and offer tailored solutions that meet their specific needs.

The Coffee Symphony serves as a comprehensive beverage supplier catering to cafes, restaurants, hotels, and offices. We offer end-to-end solutions encompassing the procurement of equipment and supplies, covering a diverse range of products such as coffee, tea, and chocolates.➜ Pioneered The Coffee Symphony's inception as Co-founder and managing partner, orchestrating an end-to-end beverage supply chain, integrating elite equipment procurement, and a bespoke assortment of coffee, tea, and chocolates catering to both B2B wholesale and B2C retail sectors.➜ Championed extensive training programs, curated events, and innovative mobile barista carts to enhance brand presence and customer engagement.

The holding company for Trehaus Cafe.We also specialize in serving wholesale business clients through our beverage supply services. Our offerings extend to conducting training sessions and beverage-tasting workshops. We provide OEM beverage bottling production and mobile barista carts for events.

➜ Managed bookkeeping and financial report generation, achieving a reduction in tax liabilities through strategic fiscal oversight.➜ Monitored debtor and creditor accounts to ensure timely reconciliations.➜ Maintained inventory integrity through stock audits.

➜ Spearheaded multiple comprehensive tour programs for groups of 50+ Chinese families, ensuring a seamless experience for parents and children under 6 during their visit to Singapore.➜ Facilitated all logistics, including transportation coordination, meal arrangements, and strict adherence to safety protocols.➜ Managed budget and expenses effectively, delivering a cost-efficient and memorable travel experience.

➜ Assisted clinical operations across 13 facilities, ensuring seamless service delivery.➜ Scheduling and appointment management to optimize patient flow.➜ Enhanced staff coordination, overseeing and mentoring junior team members and doctors during shifts.➜ Implemented Quality Assurance protocols, monitoring compliance with health regulations, maintaining high standards, and reporting discrepancies to headquarters.➜ Engaged in patient interaction, adeptly managing expectations and needs.➜ Ensured emergency preparedness to maintain readiness for unforeseen events.

➜ Streamlined daily operations in a Scandinavian restaurant as a Shift Manager.➜ Elevated guest satisfaction through proactive engagement and feedback collection, ensuring a memorable visit.➜ Fostered a vibrant ambiance as a Bartender, expertly mixing drinks while upholding bar cleanliness.➜ Successfully attracted walk-in customers by actively interacting with passersby, boosting patronage.➜ Enhanced kitchen operations with multifaceted support in food prep, cooking, and dishwashing, contributing to overall efficiency.

➜ Co-founder and director of Trehaus Cafe, launched in January 2020.➜ Demonstrated agility in adapting business strategies to thrive amidst the COVID-19 pandemic, culminating in a strategic exit in May 2021.➜ Spearheaded a philanthropic program, donating cafe beverages to support hospital and medical staff throughout the COVID-19 crisis.➜ Initiated a successful nonprofit campaign, contributing $1 to the NCSS Community Chest for every beverage sold.➜ Innovatively maximized revenue streams by transforming the cafe space into a sought-after event venue during non-operational hours.➜ Fostered valuable corporate partnerships, driving sales through effective B2B engagement and networking.➜ Embraced a hands-on approach in a lean startup environment, overseeing end-to-end business operations with a keen eye for detail.➜ Prioritized customer satisfaction, actively soliciting and incorporating feedback to enhance the overall dining experience.

➜ Initiated marketing campaigns tailored for SME growth.➜ Refined online branding through strategic website development and enhancement using website-building platforms.➜ SEO and social media tactics to amplify digital footprint.➜ Accelerated lead acquisition

➜ Crafted and executed extensive barista training curricula, blending hands-on expertise with thorough coffee knowledge.➜ Facilitated dynamic workshops emphasizing advanced brewing methods, exceptional customer service, and coffee business acumen.➜ Demonstrated versatility in instructing a diverse age range, including senior learners.