- Develop a Risk Culture Maturity Framework - Support the ongoing development of ARPC’s enterprise risk management strategy and framework; and- Lead the efficient management of the enterprise risk function.

This role is a key influencer and facilitator across the organisation ensuring decisions and strategies are well balanced and a sound risk culture continues to be embedded. The purpose of this role is to drive the embedding and continued maturity of the risk management framework with accountability for ensuring appropriate risk management practices and a mature risk culture continue to be part of the DNA of the organisation. The role is a broad based senior leadership role that works collaboratively with stakeholders at all levels to embed risk management practices and disciplines. Experience in:Risk Culture Risk FrameworkRisk Appetite Recovery and Run-Off Planning Risk Committee meetingsKRIs and forward indicators Workshops and trainingImplementing the three lines of defence (3LOD)Risk Identification Risk analysis Risk evaluationRisk treatmentISO31000CPS220Regulatory engagement

Provide leadership within the Risk management function by promoting detailed knowledge of Genworth’s customers underwriting and loss mitigation policies and processes, and addressing emerging concerns through policy development.

- Develop and contribute to the enhancement and implementation of the Bank’s Credit Risk System Strategy, Framework in alignment to BOS Risk Appetite – including overarching framework, lending policies & supplementary structures for Serviceability, Provisioning and credit referral elements.- Assist in the continued development of the Banks Credit Risk reporting and ensure that the Credit Risk System Framework undergo ongoing maintenance, revision and update in line with the Bank’s strategic growth and direction.- Tasked with setting BOS Risk Capacity/Tolerances and operating boundaries as Second line of defense. - Responsible for providing guidance, reviewing and challenging First Line processes and where possible support any operational efficiencies aligned to the BOS RAS and RMF.- Stress Testing- Stakeholder Management- Policy Setting (Credit Risk Policies)- IFRS9 Impact Assessment- GRCL review

Business Performance & Analytics

- Play a key role in enabling senior stakeholders to understand the performance and direction of loan portfolios, mining data and delivering sound information and commentaries to assist in decision-making.- Offer guidance and support to Analysts and Senior Analysts within the team.- Observe and report upon loan portfolios in Corporate, Non-Retail, and Retail sectors as defined by the Basel Accord, which are summarised and aggregated at the Lloyds International level, as well as at divisionally (Corporate, Property, Asset Finance) and at the sales brand level (BOSI, CFAL) as applicable.- Outputs are distributed to Australian and UK stakeholder groups and forums, and are actively regarded as the “single-point-of-truth” for portfolio performance, particularly in respect of risk measures.- Collate financial data from applicable sources to measure both risk and return elements of portfolio performance, ensuring it’s accurate transfer into applicable reports.- Portfolio reports are key to management and monitoring of portfolio performance and risk appetite. Responsible for ensuring that data received from all sources is accurate, can be reconciled, and is correctly transferred into detailed reporting.- Required to prepare balanced, factual reports/outputs, complete with meaningful, supportable commentary where applicable.- Regularly receive ad-hoc requests for detailed portfolio data from numerous stakeholder groups. Required to ensure that the purpose of the request is understood, accurate data is used for detailed work, and that factual, supportable outputs are delivered after review by the Team Manager or designated senior colleagues.- In providing feedback to stakeholders in the form of reports and ad-hoc analysis, I always provide detailed supporting data and a clear account of assumptions made in deriving both data outputs and observations/commentaries.

- Play a key role in enabling senior stakeholders to understand the performance and direction of loan portfolios, mining data and delivering sound information and commentaries to assist in decision-making.- Offer guidance and support to Analysts and Senior Analysts within the team.- Observe and report upon loan portfolios in Corporate, Non-Retail, and Retail sectors as defined by the Basel Accord, which are summarised and aggregated at the Lloyds International level, as well as at divisionally (Corporate, Property, Asset Finance) and at the sales brand level (BOSI, CFAL) as applicable.- Outputs are distributed to Australian and UK stakeholder groups and forums, and are actively regarded as the “single-point-of-truth” for portfolio performance, particularly in respect of risk measures.- Collate financial data from applicable sources to measure both risk and return elements of portfolio performance, ensuring it’s accurate transfer into applicable reports.- Portfolio reports are key to management and monitoring of portfolio performance and risk appetite. Responsible for ensuring that data received from all sources is accurate, can be reconciled, and is correctly transferred into detailed reporting.- Required to prepare balanced, factual reports/outputs, complete with meaningful, supportable commentary where applicable.- Regularly receive ad-hoc requests for detailed portfolio data from numerous stakeholder groups. Required to ensure that the purpose of the request is understood, accurate data is used for detailed work, and that factual, supportable outputs are delivered after review by the Team Manager or designated senior colleagues.- In providing feedback to stakeholders in the form of reports and ad-hoc analysis, I always provide detailed supporting data and a clear account of assumptions made in deriving both data outputs and observations/commentaries.

·- Develop and maintain a thorough working knowledge of all system capabilities, controls and parameters used in Retail Collections & Recoveries and Retail Risk to be able to provide recommendations and support to improve the departmental systems and processes. ·- Responsible for all Collections reporting and data analysis techniques to interpret and report on trends.·- Liaise with stakeholders over MI needs and possible improvements to reporting·- Provide recommendations and support to improve the departmental systems and processes. Providing feedback and suggestions on process improvements, reporting any irregularities / inconsistencies.·- Support, provide direction to and assist other analysts in the production of MI reports.·- Adhere to processes and procedures and definitions for consistency and accuracy in data sourcing and management

 Review and detailed understanding of credit risk models  Development of test cases for UAT testing, execution of UAT which involved writing code using SAS 9.1. Carrying out data investigations using Microsoft Excel, SAS 9.1 and Enterprise Guide. Communication with the different stakeholders. Holding and hosting meetings to get requirements and answer questions that stakeholders may have. Carrying out analysis requested by stakeholders and giving a report of the outcomes.  Vast Data Analysis/Data mining experience using SAS 9.1, SAS Enterprise Guide and Excel. I have acquired vast documentation experience i.e. Preparation and updating of Test Plans, UAT Requirements documents and Model Deployment Reports.  Reviewing of other technical documents i.e. Appendix Bs prepared by Modelers, Functional Specification Documents prepared by Business Analysts and Initial Business Requirement Documents prepared by the business.  Some knowledge of the project management framework within HBOSA and an understanding of the BankWest systems, data warehouse, exposure portfolio and product suite;  Strong data analysis / data mining aptitude;  Meticulous in work and concern for accuracy, completeness and timeliness;  Strong understanding of banking principles and knowledge of BankWest credit risk and lending processes;  Flexibility and adaptability to deal with changed priorities. Great understanding of Risk management, deployment of risk models and understanding of the Basel II accord.

 ADSL Programming Plant and Cable Assigning Testing ULLs (Unconditional Local Loops) and acting as a go between the telstra technicians and Optus’s Activation team. Assisting Technicians with tests and choosing alternative cable paths During my tenure at Telstra, I came to learn 15 systems (e.g. NPAMS, an equivalent of BankWest’s CBS but hold different data, XDM which is an ADSL programming System, OAT Tester – for testing cable internet speed) and their functionalities. This has enabled me get a better understanding of commercial systems. My duties included: - answering cable assigning questions asked by technicians, carrying out analysis using a geographical cable MAP of Australia detailing cable paths and exchange locations.

Helpdesk Team Member Resolving technical and connectivity issues in a timely and professional manner. Diagnose action and resolve customer telephone, email and facsimile requests associated with connectivity issues. Diagnose action and resolve difficulties with customers email clients, browsers and web hosting. Verbally advise customers of the setup process associated with newly created access products and when required guide the customer with the setup.  As required, action and record minor customer account enquiries. Provide professional and up to date information to customers on such issues as operating systems, protocols, passwords, and security, spam and virus threats. Record all customer interactions, service changes and account modifications in core computer systems. Escalate unresolved customer concerns and network issues to the team leader, and if required the retail helpdesk manager.