Roy Perry Email & Phone Number

Alban, On, Ca

Port Hope, Ontario, Canada

Operate and maintain consistent functionality of the inbound/outbound scales, radiation portals and associated onsite technical systems for the receiving and reporting of offsite waste delivered to the LTWMF (Long Term Waste Management Facility).

Oshawa, Canada Area

Assist regional small businesses and non-profit organizations with their IT needs and requirements. Provide general, all-around service from desktop support to server maintenance and installation, process automation, database development, project planning, budgeting and implementation of new technology to suit their specific needs.

Montreal, Canada Area

Retained by Group Zoom Media Inc. for a 6 month contract to continue maintaining existing systems and provide transfer of knowledge to new support members. Solely responsible for all duties previously held in addition to responsibilities extended to the previous IT Director throughout the duration of the contract.

Montreal, Canada Area

Supported 7 regional offices throughout North America & the United Kingdom consisting of approximately 350 users.Server & Client Devices:Deployed and managed all MS-based domains and servers ( 2003 / 2008[R2] / 2012[R2] ) either locally or remotely located in satellite offices or the offsite data center, Windows 7 & 10 desktops and laptops, and mobile devices (iOS / Android / Blackberry).Installed, transitioned and maintained the virtual MS-based 2012 Hyper-V host servers and 2012R2 Hypervisors, virtual switches and their associated storage systems (iSCSI & NAS) from an existing VMware host.Deployed and maintained all Symantec-based products and licensing including Backup Exec 10 media servers and agents, storage solutions and media schedules for all local & offsite backup/restore operations.Databases:Wrote T-SQL queries for trend analysis, report validations and QA baselines against SQL 2005 databases.Monitored OLAP & SSRS processing and connectivity on SQL 2005/2008 databases.Maintained third party 3-tier inventory management system with ASP-based IIS/SQL 2005 backend.Daily SQL-based inventory updates and modifications along with scripting of SQL 2012 databases record modifications.Scripting:Developed PowerShell scripts & modules to optimize common Office365, Azure, Active Directory and SQL tasks and MS-infrastructure system maintenance.Cloud:Managed on premise Exchange and later transitioned users to Office365 using ADFS & SSO in a hybrid configuration. Within Office365, completely responsible for the daily modification and troubleshooting of all email and messaging delivery methods, BES, SharePoint, CRM, Office 2010/2013 licensing and tenant administration.Networking:Provisioned and monitored all LAN, WAN & VPN links, both wired and wireless for connectivity to and from remote offices, remote networks & the offsite data center utilizing SNMP and Nagios/Cacti Linux-based servers.

Montreal, Canada Area

Retained by a wealthy family to install the automation, entertainment, LAN and telephony systems during the construction of their $25M home.Installed Crestron lighting, audio and video distribution, monitoring & control systems.Installed and configured the wired & [managed] wireless IP networks and equipment.Interfaced various mechanical systems to centralized controllers using serial and IP protocols.Acted as the technical coordinator regarding the integration of the security and intrusion detection systems performed by specialized contractors.

Greater Los Angeles Area

Maintained customer relationships and acted as the primary onsite contact with high-profile, demanding A-list Hollywood actors and directors during the installation on their private residence(s).Independently capable of managing & executing multi-million dollar audio video installation projects.Managed and provided mentoring to a rotating team of junior installers on a daily basis.

Greater New York City Area

Supported 3 regional offices throughout the US, consisting of approximately 75 users.Servers:Purchased and installed 2 Windows 2003 servers with RAID redundancy, centralized file/print sharing and MS-based domain functions such as Active Directory, DNS and DHCP services.Upgraded the NYC head office from an unmanaged workgroup to a MS-based 2003 domain with centralized services and backup/restore capabilities.Networking:Maintained and monitored all local & remote firewalls and managed switches, replaced unmanaged switches with managed business-class equipment.Deployed IP-based printers and photocopiers in each office and consolidated equipment vendors to reduce costs and improve reliability, while enhancing productivity through the use of shared resources.Desktops & Support:Sole resource for all inbound support calls originating from US employees and acted as primary liaison between US issues that were dependent on services based out of the Canadian head office in Montreal.Oversaw, purchased and/or deployed all software and desktops/laptops within the US offices as required.Documentation & Training:Provided training during bi-yearly sales conferences to demonstrate and teach users how to use they’re equipment and resources more effectively.Created and kept current a device and software inventory for the US region, ensuring software compliance and adequate EOL replacement for aging equipment and/or upgrades to infrastructure.

Ann Arbor, Michigan

Part-time position at a newspaper printing facility & corporate office with a mission critical environment consisting of Solaris, Linux and NT servers with 125+ clients running Windows 95/98 and Mac OS.Servers:Performed nightly database maintenance and weekly fail-over on Solaris-based PostgreSQL database servers.Wrote/modified shell scripts to safely restore databases and specific system operations.Executed nightly batch of reports for all departments on a daily basis.Modified Unix shell scripts to conform to infrastructure changes as required by fulltime IT staff.Performed all system backups to secondary disk and tape and followed media rotation/archiving guidelines as outlined by superiors.

Computer Science

Information Technology