Reginald Roy Jr Email & Phone Number

Santa Clara, Ca, Us

San Jose, California, Us

New York, Ny, Us

Morrisville, Nc, Us

• Spearheaded management of K12 education accounts in the mid-West and South East with an average student enrollment of 8,000 or more on behalf of two field representatives • Aligned objectives with account team, end users, channel partners, and extended Lenovo teams through regular meetings to ensure consistency and efficiency• Bridged communications regarding customer and channel inquiries through phone call, TEAMS/Skype video calls or email• Established account/opportunity specific quotes for large orders, run-rate orders or RFPs• Generated customer POs within Salesforce.com, Dynamics 365 and SAP tools to accomplish what?• Participated weekly calls to discuss opportunities, challenges, and key metrics (revenue, profit and services)• Won multiple large RFP in North Carolina• Earned membership to Sales Presidents Club

Morrisville, Nc, Us

• Devised account/opportunity specific quotes to accomplish what perfect pricing strategy for the opportunity based on historical pricing data and insight provided from customer/channel partner• Coordinated order and shipping details by partnering with global fulfillment center and logistics leads to produce communications for customers/channel partners relaying ship/delivery status and general order updates• Reconciled revenue data in Salesforce.com

Morrisville, Nc, Us

• Fostered new relationships within acquisition accounts to accomplish what?• Administered education to decision makers and technology teams on what topics?• Liaised with with decision makers through outbound calls, email and LinkedIn messenger• Won first opportunity worth $290,000 with first two months with a career technical school in Fulton County, GA

• Cultivated relationships with leads generated through customer engagement, website inquiries, and other local events• Navigated a continuous flow of inbound calls from individual customers and contractors to resolve inquiries on new products, delivery, and setting home appointments with a consultant

Minneapolis, Mn, Us

• Oversaw the execution of the store’s daily operations such as?• Advised the soft-lines team in increasing profitability, product knowledge and delivering a strong customer experience• Maximized profitability in many departments through department based training and localized events• Orchestrated various projects by scheduling appropriate staff during open and closed hours, arranging resources, and leaving the coordinated team with expectation notes to ensure completion• Compiled post-shopping data through the use of online exiting surveys, and produced documents detailing store successes and opportunities covering associate engagements, shopping experience and environment• Delivered evaluation to staff based on performance metrics, customer feedback and previous reviews• Partnered with leadership team to organize our store’s Busing Event, the store’s largest running event, where we created a fun and safe place for new college students to be introduced to Target’s brands and affiliated partners and community resources• Increased department profitability by 2-5% with in first year

Wilmington, Nc, Us

• Played a key role on growing sales and marketing force focused on delivering multiple background checks and consumer reporting products to medium and large sized firms throughout the United States and Canada• Utilized tools like Sugar CRM and cold calling techniques to close accounts• Contacted prospects to set video/conference calls, go over contracts and walk prospects through the closing process• Evaluated industry specific regulations and issues with a company’s human resource teams, executive leadership teams and owners• Formalized custom documents and reports, utilizing Microsoft Word and Excel; Documents were contracts and quote form for each new account using company approved pricing, formats and assets to illustrate a solution to client’s needs

Wilmington, Nc, Us

New York, Us

• Earned promotion to spearhead store’s new digital initiative to integrate the physical book culture with the new digital platform Nook• Exceeded sales goals comprised of units, accessories, digital property sold• Directed a team of four individuals through defining their individual sales targets and developing several training aides and four product programs• Launched engagement events for the community to teach walkthroughs and encourage group conversation that aides in bridging the gap of the physical and digital book market• Operated white glove services of digital solution purchases for Camp Lejeune, Cherry Point Air-station, Onslow County Schools and Library, and local companies and organizations• Demonstrated superior customer service, responding to inquiries in person, through email and Facebook in a timely and professional manner• Initiated in-person training for individuals and corporate gatherings to demonstrate walkthrough presentations and educating the integration of the technology into ecosystems

New York, Us

Chicago, Illinois, Us

Bachelor Of Business Administration (B.B.A.), Market Research And Strategy

Study Abroad Summer Session