Roy Rivera Email & Phone Number

Los Angeles, California, United States

Greater New York City Area

*Mastered E-filing system, DOB NOW Build application filings and DOB NOW Inspections certifications*Represented company in plan exams with New York Department of Buildings to obtain approval for standard applications as Class 2 Filing Representative.*Collaborated constantly with owners and clients to ensure customer satisfaction.*Ensured professionally certified applications, amendments and sign off packages are error free to avoid unnecessary violations.*Pulled and renewed work permits on a timely manner.*Scheduled and attended inspections as required by clients*Attended staffing meetings and consistently documented minutes for team's record and use.

Greater New York City Area

*Maintained a highly professional working environment for all employees by assuring a fully functioning and competitive office*Provided complete meeting support, including materials preparation and notes or minute taking.*Designed an obstacle handling model and facilitated the training to answer FAQs of patients*Drafted a system to make a fair and sound performance appraisal of employees*Assumed roles of front desk receptionist / hygienist when needed at any given time*Arranged corporate and office conferences for company employees and guests.*Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

Greater Los Angeles Area

*Worked hand in hand with escrow officers, inspectors and real estate agents to make sure data are readily available for clients.*Consistently updated company properties for sale in the Multiple Listing Service websites.*Supported and informed business leaders through consistent communication and administrative support duties.

Philippines

*Achieved budgeted targets of sales and market share that contributed to franchise profitability byoperating within the framework of company policies and parameters of budget, target & objective.*Ensured that team members buy-in to team goals thus promoting learning and productivity.*Built high motivation level among sales representatives, doctors and trade partners by ensuring profitability, transparent operations, enhancing product information & selling skills and continuous effort to enhance secondary sales.*Enhanced productivity and built high level of confidence among sales representatives by training them on selling skills and product knowledge and regularly reviewing their competency framework and Personal Development Plan.

Philippines

*Analysed patterns of customer needs, issues or opportunities, and identifies possibilities for new implementation practices.*Ensured proper development of an important account within the territory leading to maximization of the business potential of the account.* Helped improve the selling skills and product knowledge of certain members of the District*Applied advanced emotional benefit selling skills based on understanding of customer behavioral types in addressing mutually agreed business and/or customer objectives.

Philippines

*Ensured achievement of MSD sales objectives in designated territory *Utilized relationship building skills to effectively influence the target audiences.*Implemented marketing/tactical programs that suited the territory*Used resources for maximum profitable sales/Keeps expenses within budget*Maintained good relationship with key customers in the territory*Provided active flow of communication within the company and ZPC sales counterparts

Associate Of Science - As, Construction Management, 3.46

Bachelor'S Degree Us Equivalent, Chemical Engineering, 3.0