Sagnik Roy Email & Phone Number

Noida, Uttar Pradesh, India

1. Led the revamp of the Internal ERP Platform for IndiaMART services, reducing client onboarding turnaround time by 20%2. Developed an end-to-end dashboard for Sales and Servicing teams, enabling a 12% quarter-over-quarter increase in new sales and upsells through enhanced KPI tracking3. Identified and resolved workflow inefficiencies, implementing solutions that enhanced internal processes and reduced turnaround times by 25%4. Implemented a WhatsApp Agent Barge system for catalog… Show more 1. Led the revamp of the Internal ERP Platform for IndiaMART services, reducing client onboarding turnaround time by 20%2. Developed an end-to-end dashboard for Sales and Servicing teams, enabling a 12% quarter-over-quarter increase in new sales and upsells through enhanced KPI tracking3. Identified and resolved workflow inefficiencies, implementing solutions that enhanced internal processes and reduced turnaround times by 25%4. Implemented a WhatsApp Agent Barge system for catalog enrichment, improving seller catalog quality by 23% and minimizing operational friction 5. Conducted case studies to identify process inefficiencies, optimizing Standard Operating Procedures (SOPs) for the sales team, resulting in a 15% boost in process efficiency.6. Integrated Google Sheets processes for the IndiaMART Trustseal Service, enhancing reporting accuracy by 25% and improving visibility across departments while strengthening data security measures7. Applied Scrum and Agile frameworks to product development, ensuring 100% on-time project delivery and fostering effective cross-functional collaboration, increasing team productivity by 30%. Show less

Researched, wrote, edited, and SEO-optimized long-form blog articles( 2000+ words), increasing organic traffic by improving click-through rate, and decreasing bounce rate• Conducted comprehensive keyword research using tools like Google Keyword Planner, strategically incorporating keywords within articles, resulting in improved search engine rankings• Demonstrated exceptional research skills to stay updated on emerging technologies, industry trends, and relevant news, providing readers… Show more Researched, wrote, edited, and SEO-optimized long-form blog articles( 2000+ words), increasing organic traffic by improving click-through rate, and decreasing bounce rate• Conducted comprehensive keyword research using tools like Google Keyword Planner, strategically incorporating keywords within articles, resulting in improved search engine rankings• Demonstrated exceptional research skills to stay updated on emerging technologies, industry trends, and relevant news, providing readers with up-to-date and valuable information• Implemented Proper anchor texts to bolster content credibility Show less

• Enhanced SEO in course descriptions and titles, increasing organic traffic to the AAFT Online MBA program page by 25% and boosting enrollment inquiries.• Authored 10+ Modules consisting of 30+ Topics, ensuring the content is crisp and lucid for the MBA students.• Met tight deadlines consistently, achieving an average on-time content delivery rate of 98%, which allowed for better program planning and scheduling.• Implemented a content review and feedback process that reduced errors… Show more • Enhanced SEO in course descriptions and titles, increasing organic traffic to the AAFT Online MBA program page by 25% and boosting enrollment inquiries.• Authored 10+ Modules consisting of 30+ Topics, ensuring the content is crisp and lucid for the MBA students.• Met tight deadlines consistently, achieving an average on-time content delivery rate of 98%, which allowed for better program planning and scheduling.• Implemented a content review and feedback process that reduced errors and inconsistencies by 15%, ensuring a high-quality standard in the MBA curriculum. Show less

• Produced high-quality and engaging content for SelectYourDeals tech website, covering various technology topics, including reviews, how-to guides, product comparisons, and industry news.• Conducted in-depth keyword research to identify relevant and high-traffic keywords and phrases, effectively optimizing articles for search engines.• Collaborated closely with the editorial team to brainstorm content ideas, pitch article topics, and ensure alignment with the editorial calendar.•… Show more • Produced high-quality and engaging content for SelectYourDeals tech website, covering various technology topics, including reviews, how-to guides, product comparisons, and industry news.• Conducted in-depth keyword research to identify relevant and high-traffic keywords and phrases, effectively optimizing articles for search engines.• Collaborated closely with the editorial team to brainstorm content ideas, pitch article topics, and ensure alignment with the editorial calendar.• Consistently met deadlines and maintained a consistent publishing schedule, contributing to content marketing strategy. Show less

Kharagpur, West Bengal, India

Kharagpur, West Bengal, India

Gurugram, Haryana, India

Conducted In-depth interviews with 30+ stakeholders and channel partners to understand the pain points and challenges of educational B2B customers & applied Root Cause Analysis to identify them• Eliciting requirements of the educational institutions to cater to segment-specific needs through HP services• Carried out competitive benchmarking and gathered feedback of HP Services to deliver GTM strategy• Segmented the B2B educational vertical and performed product service mapping of… Show more Conducted In-depth interviews with 30+ stakeholders and channel partners to understand the pain points and challenges of educational B2B customers & applied Root Cause Analysis to identify them• Eliciting requirements of the educational institutions to cater to segment-specific needs through HP services• Carried out competitive benchmarking and gathered feedback of HP Services to deliver GTM strategy• Segmented the B2B educational vertical and performed product service mapping of 50+ products and services of HP to target and improve coverage of specific B2B education segments• Improved the customer engagement plan to have a projected increase in the visibility of HP services by 6%• Demonstrated problem-solving abilities and applied the BANT framework for better lead qualification Show less

Gurugram, Haryana, India

• Developed Restful API for external stakeholders using Spring Boot and Java to increase operational efficiency by 20% and collaborated with business analysts for requirements elicitation• Handled the functionalities of 2 major API catering to 20+ vendors and tabulated the failed transactions for further scrutiny and for reporting purposes to be presented to product owners• Authored and supervised code fixes and enhancements for inclusion in future code releases and patches by… Show more • Developed Restful API for external stakeholders using Spring Boot and Java to increase operational efficiency by 20% and collaborated with business analysts for requirements elicitation• Handled the functionalities of 2 major API catering to 20+ vendors and tabulated the failed transactions for further scrutiny and for reporting purposes to be presented to product owners• Authored and supervised code fixes and enhancements for inclusion in future code releases and patches by accommodating feedback from both fortnight vendors and internal stakeholders• Assisted in backlog refinement for sprint planning by foreseeing the efforts required for a feature in a sprint and assigning user story points, and negotiating timelines in an Agile-led development team• Created User Stories in JIRA after collaborating with Product Owners in Scope review meetings and engaged in actively maintaining 100% story completion in a sprint as measured by Velocity Charts & Burndown graphs• Managed Stakeholder’s inquiries and expedited the processing of failed transactions hence reducing the turnaround time by 30% and maintaining Business as Usual status Show less

Noida, Uttar Pradesh, India

New Delhi, Delhi, India

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Coordinator & SPOC of Flash Club - The Photography Club Case Competitions: 1. ICICI - Beat The Curve 2023.

Bachelor Of Technology - Btech, Computer Science, 8.63/10

Senior Secondary, Science, First Class

Secondary, Science, 9.6/10