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Roy Schaart Email & Phone Number

Manager Customer Service at EVERGREEN LINE
Location: The Randstad, Netherlands 5 work roles 4 schools
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Current company
EVERGREEN LINE
Role
Manager Customer Service
Location
The Randstad, Netherlands
Company size
1208 employees

Who is Roy Schaart? Overview

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Quick answer

Roy Schaart is listed as Manager Customer Service at EVERGREEN LINE, a with 1208 employees, based in The Randstad, Netherlands. AeroLeads shows a matched LinkedIn profile for Roy Schaart.

Roy Schaart previously worked as Manager Customer Service Export at Evergreen Line and Manager Customer Service Import at Evergreen Line. Roy Schaart holds Masters, Business Administration from Erasmus University Rotterdam.

Company email context

Email format at EVERGREEN LINE

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EVERGREEN LINE

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Profile bio

About Roy Schaart

Proven ability in managing and improving Customer Service teamsExperience in various businesses, countries & cultures. Currenty focussing on logistics.Skills:People ManagementTeam EmpowermentCustomer Service Management

Listed skills include Management, Shipping, Logistics, and Customer Service.

Current workplace

Roy Schaart's current company

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EVERGREEN LINE
Evergreen Line
Manager Customer Service
Website
evergreen-line.com
Employees
1208
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5 roles

Roy Schaart work experience

A career timeline built from the work history available for this profile.

Manager Customer Service

Current
Evergreen Line

Rotterdam Area, Netherlands

Manager Customer Service. Focus on Import, Credit Control and Cargo Claims

Jan 2016 - Present

Manager Customer Service Export

Evergreen Line

Rotterdam Area, Netherlands

Customer Service Manager Export (15 FTE) at Evergreen Shipping Agency (Netherlands) B.V.Responsible for Booking Section (8 FTE), Documentation Section (7 FTE) and Cargo Claim Section (Export).Client management, liaising with authorities such as Port of Rotterdam and Dutch Customs, escalation management, coaching and empowering the team members.Member of Management Team. Member of VRC Committees: IL&T Dangerous Cargo & FENEX Invoicing.Main achievements:• Improved service to clients: Rolling out E-Commerce solutions, sending of detailed loading confirmations, tailor-made solutions.• Putting “No Show”-management in place: prevention of booking cancelations shortly prior vessel’s cut off, approximately 50% decrease over 2012 • Building good working relations within the team.• Continuity of work secured: clear substitutes for tasks and written procedures.

Jan 2011 - Dec 2015

Manager Customer Service Import

Evergreen Line

Rotterdam Area, Netherlands

Customer Service Manager Import (14 FTE) at Evergreen Shipping Agency (Netherlands) B.V.Responsible for Customer Service Department Import (12 FTE), Credit Management Section (2 FTE) and Cargo Claim Section.Client management, liaising with authorities, escalation management, coaching and empowering the team members. Member of Management Team.Main achievements:• Improved service to clients: automatic invoicing via email, automatic cargo release, tailor-made solutions.• Approximately 30% increase of output yearly: sharply rising import volumes (up to 2008) without hiring additional staff, achieved through improved efficiency, e.g. a relative reduction of incoming calls of 25% in 2007.• Building good working relations within the team.• Continuity of work secured: clear substitutes for tasks and written procedures.

Feb 2005 - Dec 2010

Account Manager

Sagenn

Matching jobseekers with positions in various organizations. Acquisition of new accounts. Excellent results with candidates. Reference available.

May 2002 - Jan 2004

Interim Manager Planning

Thuiszorg Rotterdam

Responsible for Planning department (8 FTE). Planning of homecare for clients. Initiated and implemented of several planning optimization projects.

Oct 2001 - Apr 2002
Team & coworkers

Colleagues at EVERGREEN LINE

Other employees you can reach at evergreen-line.com. View company contacts for 1208 employees →

TZ Tuan Zanariah Tuan Zanariah Colleague at Evergreen LinePenang, Malaysia View → LL Lalitha Lalithas Lalitha Lalithas Colleague at Evergreen LineRohtak, Haryana, India View → SB Sharila Bhandary Sharila Bhandary Colleague at Evergreen LineUnited Arab Emirates View → EC Ellen Chiu Ellen Chiu Colleague at Evergreen LineTaiwan, Province Of China View → MM Manuel Mejia Manuel Mejia Colleague at Evergreen LineMexico View → JN Jason Nguyen Jason Nguyen Colleague at Evergreen LineVietnam, Viet Nam View → AM Andrea Munoz Munoz Andrea Munoz Munoz Colleague at Evergreen LineSantiago Metropolitan Area, Chile View → WC Winter Chen Winter Chen Colleague at Evergreen LineTaoyuan City, Taiwan, Province Of China View → NM Nazneen Munshi Nazneen Munshi Colleague at Evergreen LineMumbai, Maharashtra, India View → AS Alikağan Sayar Alikağan Sayar Colleague at Evergreen LineTürkiye, Turkey View →
4 education records

Roy Schaart education

Masters, Business Administration

Erasmus University Rotterdam

Activities and Societies: SSR-R-Podium, fraternity in Rotterdam, TreasurerMajor: Logistics systems Thesis: Internationalization.

Cscp, Supply Chain

Apics

Activities and Societies: Studying to become Certified Supply Chain Professional

Cargadoor I & Ii, Course About The Ins & Outs Of The Shipping Industry For Shipping Agents

Stc Maritime & Transport College

Education record

Willem Van Oranje
FAQ

Frequently asked questions about Roy Schaart

Quick answers generated from the profile data available on this page.

What company does Roy Schaart work for?

Roy Schaart works for EVERGREEN LINE.

What is Roy Schaart's role at EVERGREEN LINE?

Roy Schaart is listed as Manager Customer Service at EVERGREEN LINE.

Where is Roy Schaart based?

Roy Schaart is based in The Randstad, Netherlands while working with EVERGREEN LINE.

What companies has Roy Schaart worked for?

Roy Schaart has worked for Evergreen Line, Sagenn, and Thuiszorg Rotterdam.

Who are Roy Schaart's colleagues at EVERGREEN LINE?

Roy Schaart's colleagues at EVERGREEN LINE include Tuan Zanariah, Lalitha Lalithas, Sharila Bhandary, Ellen Chiu, and Manuel Mejia.

How can I contact Roy Schaart?

You can use AeroLeads to view verified contact signals for Roy Schaart at EVERGREEN LINE, including work email, phone, and LinkedIn data when available.

What schools did Roy Schaart attend?

Roy Schaart holds Masters, Business Administration from Erasmus University Rotterdam.

What skills is Roy Schaart known for?

Roy Schaart is listed with skills including Management, Shipping, Logistics, and Customer Service.

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