Senior Customer Success Manager
Current
Jun 2023 - Present
AeroLeads people directory · profile
Roy Sfeir Email & Phone Number
Senior Customer Success Manager
at
Sprinklr
1 work email found
@wundermanthompson.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
United Arab Emirates
Company size
Who is Roy Sfeir? Overview
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Quick answer
Roy Sfeir is listed as Senior Customer Success Manager at Sprinklr, a with 2329 employees, based in United Arab Emirates. AeroLeads shows a work email signal at wundermanthompson.com and a matched LinkedIn profile for Roy Sfeir.
Roy Sfeir previously worked as Associate Account Director at Wunderman Thompson and Business Program Manager at Wunderman Thompson. Roy Sfeir holds Bachelor’S Degree, Business, Management, Marketing, And Related Support Services from Middlesex University.
Company email context
Email format at Sprinklr
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{first}.{last}@wundermanthompson.com
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AeroLeads found 1 current-domain work email signal for Roy Sfeir. Compare company email patterns before reaching out.
Profile bio
About Roy Sfeir
Mission-oriented, with over 10 years of experience in the social field and a demonstrated track record of developing and executing integrated social and digital plans from end-to-end. Work well both leading and within a team. Meticulous business lead, balancing multiple deadlines, while maintaining an organized, yet creative, approach. Diplomatic and tactful in interpersonal communication and decision-making with a focus on long-term planning complemented with short-term execution.
Listed skills include Leadership, Content Planning, Media Strategy, Social Marketing Services, and 37 others.
Current workplace
Roy Sfeir's current company
Company context helps verify the profile and gives searchers a useful next step.
Sprinklr
8 roles
Roy Sfeir work experience
A career timeline built from the work history available for this profile.
Associate Account Director
Nov 2019 - May 2023
Business Program Manager
***My role for this engagement was based out of Seattle, Washington (4 months) as well as Dubai, United Arab Emirates (3 months)***• Consolidated digital performance reports through (14) social command centers - unifying data via a global data dashboard (Business Intelligence)• Developed | Curated | Transitioned social services schematics to WW M&O Marketing services.• Detected | Captured fundamental analytics through field partner teams - architected and enhanced marketing capabilities to resolve key conflicts.
Mar 2019 - Sep 2019
Social Media Manager
• Managed | Executed | Optimized paid-social media strategies and campaigns for Ford & Lincoln; excess $1.5 million yearly budget, leveraging all funnel activities.• Measured | Reported performance of all of Ford & Lincoln's social media campaigns and assessed against goals (KPIs).• Collaborated with internal | external teams to optimize & track SEO, landing pages, and user journeys.
Jan 2017 - Mar 2019
Mea Social Listening Team Lead - Team Microsoft
• Served | Led as main POC for the Microsoft MEA HQ CMO Team - catering the social listening service for the MEA region.• Consulted on overall engagement strategy | content direction of owned and operated social properties.• Conducted | Identified opportunities through social listening data & insights - enabling Microsoft to attain brand and business targets.
Jun 2014 - Dec 2016
Mea Social Listening Analyst - Team Microsoft
• Onboarded | Enabled a social listening team to capture | analyze social listening data - recommending social care & engagement optimizations, and guiding social content creation, campaigns and strategies. • Deployed | Implemented social media management tools to improve business performance and processes.
Jun 2013 - May 2014
Senior Social Media Executive - Team Microsoft
• Moderated | Handled day-to-day community engagement and publishing activities of owned and earned Microsoft social properties.• Created | Implemented social media strategies via competitive research, platform identification, benchmarking, messaging, and audience classification.• Developed comprehensive analytical reports across distinct MEA markets - reporting on social performance and business priorities.• Devised data-driven engaging | creative content fostering brand-focused messaging.• Established extensive social listening reports across MEA markets - collecting, analyzing, and deriving actionable insights from social listening data.
Jun 2011 - May 2013
Social Media Executive
• Monitored | Conducted social media audit reports on owned & competitor activity within social media spaces.• Developed | Executed social media campaigns, in both creation and delivery.• Captured | Interpreted data via social listening tools - defining conversation drivers, volume, sentiment, influencers, and competitor activity.
Jun 2010 - May 2011
Team & coworkers
Colleagues at Sprinklr
Other employees you can reach at sprinklr.com. View company contacts for 2329 employees →
DA
Devansh Aryan
Colleague at SprinklrBhagalpur, Bihar, India
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EC
Elouen Chevance
Colleague at SprinklrLausanne, Vaud, Switzerland
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SK
Sai Krishna
Colleague at SprinklrKrishna, Andhra Pradesh, India
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SM
Sanju Maria
Colleague at SprinklrBengaluru, Karnataka, India
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SD
Soumi Dasgupta Ray
Colleague at SprinklrBengaluru, Karnataka, India
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GG
Girish Gukal
Colleague at SprinklrBengaluru, Karnataka, India
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HM
Hardik Modi
Colleague at SprinklrMahesana, Gujarat, India
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RG
Rahul Garg
Colleague at SprinklrDelhi, India
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HK
Harsh Kumar Singh
Colleague at SprinklrJamshedpur, Jharkhand, India
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JB
Jose Blanco
Colleague at SprinklrBelleville, New Jersey, United States
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Devansh Aryan
Colleague at SprinklrBhagalpur, Bihar, India
View →
EC
Elouen Chevance
Colleague at SprinklrLausanne, Vaud, Switzerland
View →
SK
Sai Krishna
Colleague at SprinklrKrishna, Andhra Pradesh, India
View →
SM
Sanju Maria
Colleague at SprinklrBengaluru, Karnataka, India
View →
SD
Soumi Dasgupta Ray
Colleague at SprinklrBengaluru, Karnataka, India
View →
GG
Girish Gukal
Colleague at SprinklrBengaluru, Karnataka, India
View →
HM
Hardik Modi
Colleague at SprinklrMahesana, Gujarat, India
View →
RG
Rahul Garg
Colleague at SprinklrDelhi, India
View →
HK
Harsh Kumar Singh
Colleague at SprinklrJamshedpur, Jharkhand, India
View →
JB
Jose Blanco
Colleague at SprinklrBelleville, New Jersey, United States
View →
1 education record
Roy Sfeir education
FAQ
Frequently asked questions about Roy Sfeir
Quick answers generated from the profile data available on this page.
What company does Roy Sfeir work for?
Roy Sfeir works for Sprinklr.
What is Roy Sfeir's role at Sprinklr?
Roy Sfeir is listed as Senior Customer Success Manager at Sprinklr.
What is Roy Sfeir's email address?
AeroLeads has found 1 work email signal at @wundermanthompson.com for Roy Sfeir at Sprinklr.
Where is Roy Sfeir based?
Roy Sfeir is based in United Arab Emirates while working with Sprinklr.
What companies has Roy Sfeir worked for?
Roy Sfeir has worked for Sprinklr, Wunderman Thompson, and Gtb.
Who are Roy Sfeir's colleagues at Sprinklr?
Roy Sfeir's colleagues at Sprinklr include Devansh Aryan, Elouen Chevance, Sai Krishna, Sanju Maria, and Soumi Dasgupta Ray.
How can I contact Roy Sfeir?
You can use AeroLeads to view verified contact signals for Roy Sfeir at Sprinklr, including work email, phone, and LinkedIn data when available.
What schools did Roy Sfeir attend?
Roy Sfeir holds Bachelor’S Degree, Business, Management, Marketing, And Related Support Services from Middlesex University.
What skills is Roy Sfeir known for?
Roy Sfeir is listed with skills including Leadership, Content Planning, Media Strategy, Social Marketing Services, Social Media, Online Lead Generation, Campaign Performance Analysis, and Digital Strategy.
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