Royston Taylor, Mba, Ms Email & Phone Number

Strategic Alliance Manager - I build partner enterprise software solutions with alliance partners that drive incremental revenue. Solutions Marketing Leader | Business Development | Communities | Partner Ecosystem | Customer Engagement | Go-To-Market GrowthArchitect partner solutions and market to both sales force and joint customers.Experience Customer Focus Business Development professional with over 15 years experience, driving partner revenue and customer retention. ,Consistent history of driving revenue through structured partner ecosystems programs. My signature work is developing out of the box strategic solutions, performance winning account management and driving strategic account sale wins. Over the years, I have developed a four step process to drive incremental revenue by structuring result driven partner ecosystems.1. Understand the customer's product implementation solution requirements to be successful and what's currently missing.2. Work internally to fix, add or acquire the companies missing parts of the solution.3. Recruit, qualify and engage partners that have the other missing pieces.3. Develop an all encompassing map of the solution, so that every member of the organization that touches the customer, understands the customer requirements.5, Engage Sales and Channels organizations to execute the solutions with our partners Driving custom, industry specific partner solutions for increased customer satisfaction and revenue growth.Proven track record of initiating and implementing solutions and channel programs resulting in industry specific solutions driving market share and customer retention. Adept at identifying opportunities to streamline processes and achieve operational excellence.* Customer segment targeted partner solutions development* Customer environment analysis, prospecting for new and creative revenue opportunities.* Research customer environment, documenting sales and support issues that have result in lost opportunities due to inadequate or no partner solutions integration.* Solutions, Integration & Joint Marketing* Partner Management* Contact, recruit and build customer facing partnership including appropriate management buy-in* Customer Service and Sales Ennoblement* Standardize messaging to customer* Coordinate customer escalations* Cross-functional Collaboration – Project Management and Buy-In * Doing whatever it takes to get the job done * Engineering * Sales Integration* Customer Service Partner Conflict Resolution

Listed skills include Business Development, Enterprise Software, Strategic Partnerships, Cloud Computing, and 34 others.