Working support of Dell Data Protection Encryption, Cylance Advanced Threat Protection/Threat Defense, Carbon Black EDR, as well as Wyse and IoT devices.

Recently transitioned veteran, Information Security Analyst with 10 years experience as Information Security-, Systems-, and Knowledge Management-Administrators. Possess both an MBA and a Master’s Degree in Information Assurance; seeking to leverage Security+ and extensive formal training into an Information Security Analyst or Network Analyst position within the Central Texas or San Antonio areas. Army assignments as both an Information Systems Chief and Electronic Maintenance Chief… Show more Recently transitioned veteran, Information Security Analyst with 10 years experience as Information Security-, Systems-, and Knowledge Management-Administrators. Possess both an MBA and a Master’s Degree in Information Assurance; seeking to leverage Security+ and extensive formal training into an Information Security Analyst or Network Analyst position within the Central Texas or San Antonio areas. Army assignments as both an Information Systems Chief and Electronic Maintenance Chief. First-hand experience in responding to numerous network intrusions and security incidents, as well as in performing immediate and remedial actions against suspect systems. Currently studying for CompTIA Network+. Focused on further EC-Council and (ISC)² certifications in support of organizational goals and taking on additional responsibilities. Show less

Developed Lesson Plans, POIs, CADs, MTPs, ISAPs, CMPs, ITPs, Training Support Plans & instructional materials; Incorporated all tasks, conditions & standards into Programs of Instruction (POIs) & applied the Adult Learning Model (ALM) & the Analysis, Design, Development, Implementation, & Evaluation (ADDIE) process to build Active Component courseware using the Army’s Systems Approach to Training (SAT) & Training Development Capability (TDC). Conducted analysis and performed technical writing… Show more Developed Lesson Plans, POIs, CADs, MTPs, ISAPs, CMPs, ITPs, Training Support Plans & instructional materials; Incorporated all tasks, conditions & standards into Programs of Instruction (POIs) & applied the Adult Learning Model (ALM) & the Analysis, Design, Development, Implementation, & Evaluation (ADDIE) process to build Active Component courseware using the Army’s Systems Approach to Training (SAT) & Training Development Capability (TDC). Conducted analysis and performed technical writing and editing of Training Support Packages (TSP), Individual Training Plans (ITP), Mission Training Plans (MTP), Lesson Plans (LP), Course Management Plans (CMP), Soldier Training Publications (STP), field manuals, skills based training and training circulars for the warrant officer maintenance occupational specialties based on performance results; Identified necessary revisions in content objectives, tested criteria, and/or test items; Identified the need for remedial training; Evaluated the delivery, effectiveness, and knowledge of all functional areas to provide classroom instruction as needed to augment existing training staff; Assisted in troubleshooting software problems and training users to perform basic troubleshooting activities on computer based systems. Utilized instructional technologies (e.g., audiovisuals equipment, video teleconference, and computer based instructional devices, etc.), trained equipment (e.g. computer workstations), and teaching methods e.g. lecture, demonstration, conference discussion,) to incorporate the principles of adult learning into teaching practices. Trained on the Course Resource Model (CRM) for future development of lesson plans in TDC. Show less

Served as Project Manager and Systems Intermediate Support Element Non-Commissioned Officer in sustainment maintenance organization for an Air and Missile Defense Battalion assigned to Republic of Korea with the mission to provide aerial protection within the Pacific Region. Responsible for the overall systems maintenance and repairs, systems upgrades modulations, combat readiness reporting and scheduling of enhanced deep maintenance programs, and the accountability of PATRIOT systems worth… Show more Served as Project Manager and Systems Intermediate Support Element Non-Commissioned Officer in sustainment maintenance organization for an Air and Missile Defense Battalion assigned to Republic of Korea with the mission to provide aerial protection within the Pacific Region. Responsible for the overall systems maintenance and repairs, systems upgrades modulations, combat readiness reporting and scheduling of enhanced deep maintenance programs, and the accountability of PATRIOT systems worth more than $150 million, including the ADA Brigade system assets consisting of more than $17 million ready-reserved equipment. Oversaw technical repair improvements and shop management, operations, and safety programs of critical assets. Coordinated intra-shop activities of Raytheon contracting support and liaison relations with customer units. Advised supported units and senior officers, provided timely reporting to commanders, and coordinated with Logistics Assistance Representatives on the PATRIOT operational capabilities and mission status.Sexual Harassment/Assault Response Program (SHARP) provides awareness and prevention, training and education, victim advocacy, response, reporting and follow-up for sexual harassment/assault issues. Promotes sensitive care, advocacy, treatment, reporting options for victims of sexual harassment/assault and accountability for those who commit these crimes. Meets the highest standards of character, conduct, and personal integrity. Show less

SharePoint portal administrator, Knowledge Management Division. Responsible for the architecture, development, deployment and maintenance of the SharePoint portal and team sites used by subordinate units to collect, process, coordinate, and share information. Trained incoming personnel and subordinate administrators on SharePoint accepted-use policies and page configuration methods.

Received and processed requests for assistance, conducted IG inquiries, assisted detailed IGs in conducting IG investigations, inspections and performed administrative duties. Performed preliminary analysis of issues and determined best approach to solve problems. Analyzed systemic issues and determined root causes. Communicated clearly and professionally when dealing with sensitive issues in person or over the phone. Frequently prepared and orally presented briefings on cases to senior… Show more Received and processed requests for assistance, conducted IG inquiries, assisted detailed IGs in conducting IG investigations, inspections and performed administrative duties. Performed preliminary analysis of issues and determined best approach to solve problems. Analyzed systemic issues and determined root causes. Communicated clearly and professionally when dealing with sensitive issues in person or over the phone. Frequently prepared and orally presented briefings on cases to senior leaders. Demonstrated courage of conviction and exhibited ability to interact with senior leaders. Prepared correspondence for officers’ signature to senior officials and higher headquarters. Displayed a high standard of professionalism, military appearance, and conduct. Traveled on occasional overnight temporary duty to conduct investigations, inspections, or staff assistance visits.Provided desktop computer support which included diagnosing and resolving any workstation operating system software, application software or hardware problems; provided user instruction for any workstation operating system software or standard application software; setup and configured standard workstation operating system software, all authorized standard application software, and all related services and authorized application software. Connected systems to the DoD network and configured for CAC-enabled access. Show less

Validated requirements, planned, resourced, and executed installation, configuration, and management of all voice and data, video, networks and other information assets in support of numerous senior officers and their special staffs. Coordinated a team and worked hand-in-hand to maintain communication and information technology operations and ensured requests for services and assets, telephone control, communications and information security, and communications/IT training was provided to… Show more Validated requirements, planned, resourced, and executed installation, configuration, and management of all voice and data, video, networks and other information assets in support of numerous senior officers and their special staffs. Coordinated a team and worked hand-in-hand to maintain communication and information technology operations and ensured requests for services and assets, telephone control, communications and information security, and communications/IT training was provided to subordinate organizations and their leadership. Show less