Roy Thomson Email & Phone Number

Canada

Toronto, ON, CA

• Direct oversight and responsibility for the Canadian retiree benefit and Canadian disability management programs.
• Directly support the development and delivery of long-term strategy in support of business goals.
• Provides strategic benefits design and development to BMO benefits plans.
• Maintain benefits knowledge base for BMO Canada & BMO Nesbitt Burns (employees & retirees)
• Project manages various initiatives, including annual benchmarking reviews, employee/retiree experience, and program reviews.
• Manage relationships with program administrators, consultants, insurers, and vendors to ensure effective and timely support to employees and retirees, and accurate and cost-effective plan administration.

GB

• Lead the national pension & savings programs for all PwC Partners, Employees, and Retirees. This includes the defined benefit (DB), defined contribution (DC), deferred profit sharing plan (DPSP), and group registered.
• Lead the national benefits, disability, and wellness programs for all PwC Partners, Employees, and Retirees. This includes the flexible benefit plan, self-insured short-term disability, and long term disability.
• Lead and provide guidance to the joint health & safety committees for the Canadian offices.
• Provide leadership and direction to the pension and benefits team including coaching, advising, performance management, mentoring and staff development, communicating with staff to ensure a complete understanding of.
• Relationship manager for all outsourced plan administrators and service providers.
• Provide consulting advice and counsel to the Total Rewards Centre of Expertise on pension and benefit strategies to support business plans and objectives.

• Oversee the daily activities within the benefits and pension team and provide leadership and direction to the team.
• Communicate effectively with all levels of the organization and maintain the focus on customer service and operational excellence.
• Promote quality achievement and performance improvement throughout the organization.
• Ensure timeliness and accuracy of the TEIBAS transactions, including peer review, process improvements, and controls.
• Proactively develop and enhance TEIBAS' business processes, systems, and delivery capacity.
• Work with the organization to develop and recommend changes to improve service, cost effectiveness, and risk control.

• Lead the development and implementation of of an internet-based employer data collection tool, conduct employer training sessions, and liaise with employers.
• Review pension benefit entitlement calculations.
• Lead review and update of pension processes and forms.
• Review and document current processes for future system requirements.
• Lead document management procedures, imaging set-up, and related processes.
• Lead project to locate members entitled to benefits and provide updates for Board of Trustee reporting.

London, GB

• Lead defined benefit plan management and client consulting for a group of clients.
• Build client relationships.
• Monitor monthly client fee recovery and profitability and report on variances from budgeted targets.
• Forecast client revenues to determine staffing requirements.
• Review utilization reports to ensure accuracy of staff time allocation.
• Ensure accuracy of monthly client billings.

Toronto, ON, CA

• Communicate effectively with staff and build/maintain a positive results-orientated team environment.
• Forecast transaction volumes to determine resource requirements.
• Develop, coach, and identify opportunities for improvement for individual staff members.
• Provided direction and guidance to staff with respect to legislative requirements, policies and procedures.
• Recruitment and selection new staff members and ensure the appropriate training is provided.
• Assist in the development of performance goals and service standards.

Toronto, Ontario, CA

• Develop and conduct staff training of all pension rules, policies, communication techniques, and technology implementations.
• Develop, document, and maintain procedures.
• Coordinate project implementations to the business.
• Maintain up-to-date and thorough knowledge of all legislation, policies and procedures to ensure effective training and support of pension plan rules and production applications in support of the business.
• Research rulings, procedures, policies, legislation or other sources to resolve problems or questions.
• Provide on-going support to users and resolve complex and unique cases.

Toronto, Ontario, CA

CA

Newark, New Jersey, US

Ujima: The Black Experience

Certificate, Understanding Indigenous Perspectives In Canada

Certificate In Human Resources Management

Bachelor Of Commerce, Accounting And Finance