Retired strategic communications executive with extensive corporate and media background now engaged in providing expertise in freelance writing, editing and proofreading. A highly motivated, detail-oriented team player with a solid understanding of how communications supports business objectives, plus proven success in creating and delivering effective messages for internal and external audiences. Strong interpersonal skills for negotiating and developing rapport with people at all levels of an organization. CAREER HIGHLIGHTS• As communications consultant, have been engaged by leading companies in wide-ranging industries. Played key role at MasterCard in rolling out several major HR initiatives and at Travelers in introducing the company’s first-ever “knowledge guides” extensively detailing claim-handling process for all insurance professionals • Built internal communications at UST Inc. from the ground up after the company had gone several years without any resources dedicated to the function. Helped drive level of employee engagement to where UST ranked in the top tier of all companies for its workforce’s emotional commitment to the business• Led early-stage communications effort at GE Capital sub-business for innovative web-based tool intended to facilitate financing of major projects in energy, telecommunications and industrial sectors• Co-edited newsletter at Champion International Corp. that was named in 1999 as one of the 10 best corporate publications in the country by The Ragan Report of Chicago.Specialties: Strategic communications planning, website and intranet supervision, newsletter production, project management