Rozaliah A. Email & Phone Number

Telok Panglima Garang, Selangor, Malaysia

1) Develop Quality system - Design and Implement strategies for quality assurance and quality control processes, setting a clear quality standards in line with the company goals and customer expectations.2) Inspection - Oversee product and material Inspection standards to ensure they meet predefined standards, which include setting up inspection protocols and criteria for acceptance or rejection.3) Data analysis - Analyzing data from quality nonconformance data to identify trends, problems, or areas for improvement and outline the quality status, improvement made, and issues encountered. 4) QAQC Team - Leading and oversee the quality assurance team, including hiring, training, and evaluating team members to ensure they are competent.5) Supplier Quality Management - working with suppliers to establish quality requirements, include conducting supplier audits to ensure they meet the company’s quality standards.6) New product development - Collaborating closely with Product Development, Production and Procurement team to ensure quality considerations are integrated throughout the new product development and manufacturing processes. 7) Lead Auditor - Leading a team of Internal auditors and Supplier auditors. Conduct audits and reviews of processes and quality management systems to ensure they are effective and compliant with the established standards. This also involves preparing for and facilitating external audits from certification bodies and customer audits.8) Customer Feedback - Coordinating investigation on product quality issues and nonconformance, and use it to make improvements and address areas of concern to enhance customer satisfaction. 9) Collaborating with other departments - Collaborating closely with all departments to ensure the ISO9001 and IATF16949 standards are always in place and implemented according to the standards and company’s standard requirements.

Telok Panglima Garang

1) Assist the Management Representative. Ensure effective implementation of Quality Management System within the organization.2) Ensure the company Quality Management System fulfill ISO 9001:2015 and IATF 16949:2016 requirements.3) Develops and improves quality assurance plans by identifying critical control points, preventive measures, establishing critical limits, monitoring procedures, corrective actions and verification procedures. Review the implementation and efficiency of quality and inspection systems.4) Initiate and maintain yearly Quality System Audit and Management Review. Ensure smooth execution of internal quality audit programs within the organization.5) Coordinate and support on-site audits conducted by customer, supplier audit and internal audits.6) Coordinate and arrange for product certification application and sustainability of the compliance.7) Lead a team of internal auditors and educate company personnel to have necessary ISO 9001:2015 and IATF 16949:2016 knowledge.8) Investigate and resolve customer complaints and non-conformance issue.9) Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validation.10) Assures consistent quality of production by developing and enforcing good manufacturing practice and quality control. Implement ongoing quality improvement processes. Ensure the promotion of awareness of quality throughout the organization.11) Ensure that all new staff are inducted into the requirements of the Quality Management System related to their own roles and responsibilities. Identify Quality Management System training to new staff or existing staff.

Seri Kembangan, Selangor

1) Lead QMS internal audit by plan and perform internal audit activities, to include pre-audit planning, audit execution, audit reporting & evaluation and post-audit follow-up and recommendations including risk based thinking.2) Prepare & amend Quality Manual, Procedures, Flow chart, Work instructions, Forms and other related QMS documents & some EMS documents.3) Assist QA manager to ensuring the process needed for the QEMS are established, implemented and maintained in accordance to ISO9001:2015 and ISO14001:2015.4) Dealing with certification body for annual audit schedule and follow up on the CAPA & the Certificates.5) Prepare product’s sample FAI reports, Control Plan, PPAP (Production Part Approval process), PFMEA, Work instructions, RoHS Declaration and any related documents as per request by clients.6) Responsible to deal with customers regarding Quality issues, Investigate and resolve customer complaints and non conformance issues using 8D Principles. 7) Responsible to liaise with production team and engineering team for internal Quality issue detected during incoming QC, In-process QC and Outgoing QC inspection. 8) Coordinate all corrective actions and preventive measures with production team, Engineering team and project engineer to ensure the effectiveness.9) Assures consistent quality of production by developing and enforcing good manufacturing practice and quality control. 10) Ensure the promotion of awareness of quality throughout the organization.11) Ensure that all new staffs are inducted into the requirement of the Quality & Environmental Management System (QEMS) training to new staff or existing staff.

Selangor

- Prepare all required SOP/Work Instructions for new product development and update related documents during mass production.- Responsible to perform root cause analysis when found Nonconformity from Customer Complaint or Internal issues. - Plan, organize, control the manpower workforce to maintain good discipline, follow procedures and regulation.- Train operators, supervisors and leader for new SOP and new products quality requirements and specifications.- To coordinates with maintenance section to ensure the machines are well maintained and operational at all times during production.- Daily production coordination and scheduling to meet customer’s delivery on time i.e. process of order received, work in process and delivery.- Coordinate and work closely with all related departments.

Menara Aa, Jalan Tun Razak

- Performing outbound calls to prospective RHB customers to promote various insurance products.- Deliver and educate prospective customers on the benefits of the insurance products.- Advise customers and to close sales via various payment modes.- Work closely with team members to ensure monthly sales targets are met.

Menara Celcom, Kuala Lumpur

- Receive large amounts of inbound calls.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution via phone call and email.- Assist customers with any issues experienced and escalate for technical issues to technical department appropriately.- Provide accurate, valid and complete information by refer to the guideline and policies.

Radiation Processing Technology Division, Bangi

Research on Carbon Nantotube, CNT

Bach Of Science (Hons.)

Education record