Rozaimi Idris Esp Email and Phone Number

current: Assistant Manager Staff Engagement. Handle and supervise Employee Excellence Award, staff benefits such as clinical and panel clinic network development, hospitalization and medical treatment, SOCSO cases, Commuting To Work program with SOCSO and MIROS, Post illness Return To Work program, condolences and other welfare program. Monitor Perodua Child Care Centre performances, Handle public Scholarship program, company dinners, internal launchings and all internal program other than corporate events that involve staffs only. Manage Covid-19 cases as it is still part of company's risk controlHRDF certified TTT. Trainer for Diploma Kemahiran Malaysia Module 5 - Customer Management. Trainer for all Sales Advisors Module A.S.A Theory and Practical. Trainer for Aruz Product Knowledge. Trainer for Intermediate and Advance CS Course for all Customer Care Executive/Officers. Led Perodua Resource Centre (Perodua own library). Trainer for CS Change for all staff. Led Perodua Foundation Dojo development and training coursePrevious: Led Perodua Contact Centre. Kelab Automotif Perodua Malaysia (KAPMA) / Perodua Circle VP. Developed user requirement for contact centre system. Led Perodua Smart Assist (PSA) 24-7. Developed PSA process. Audit appointed Service Provider. CS trainer for service provider