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@genesisenergy.co.nz
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Renante Ozoa is listed as Customer Service and Support at Genesis Energy, a company with 935 employees, based in Waikato, New Zealand, New Zealand. AeroLeads shows a work email signal at genesisenergy.co.nz and a matched LinkedIn profile for Renante Ozoa.
Renante Ozoa previously worked as Energy Online Customer Excellence Representative at Genesis Energy and Team Manager at Apple. Renante Ozoa holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from University Of San Carlos.
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AeroLeads found 1 current-domain work email signal for Renante Ozoa. Compare company email patterns before reaching out.
I am a committed and well-motivated professional with over 8 years technical support and customer service experience with leading multinational companies such as Apple, Alstom, Toshiba, and Dell. I am currently searching for an exciting opportunity in a customer-focused environment, where I will be able to deliver high quality service and support my employer’s vision.
Listed skills include Apple Hardware, Apple Software, Customer Service, Contact Center Management, and 14 others.
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A career timeline built from the work history available for this profile.
Hamilton, New Zealand
Working with the Switching Team to process customer requests to switch in our switch out of energy online. Liaise with other power retailers (electricity and gas) to ensure smooth transition of supply from one retailer to another. Support customer service team with switching, billing, and credit processes. Deliver engaged and authentic service to customers.
Singapore
Handled a team of 18 advisors supporting Apple iOS devices. Evaluate and coach advisors to ensure quality and performance. Manage the team’s attendance, morale, and guide them in their skills and career development.
Singapore
Manage escalated issues, resolving them in a timely manner, and routing them to available resource groups when appropriate. Practice good judgment and discretion in resolving issues and complaints. Mentor new advisors.
Singapore
Respond to IT equipment requests via Espresso tickets. Keep track of equipment and ensure that inventory and database is up to date. Process equipment shipments to vendor sites in Australia, Japan, and Philippines, as well as Apple At-Home Advisors.
Singapore
Provide technical support to Apple customers and create solutions to technical client problems and queries. Promote Apple devices, software, and service options.
Singapore
Work directly with users in diagnosing computer hardware / software errors onsite or over the phone. Prepare documentation for IT equipment requests and deployment. Track assets and ensure inventory is up to date.
Philippines
Responsible for gathering and analyzing data pertaining to quality and performance of the site. Monitor and evaluate calls to assess individual competencies, track progress, and address areas for improvement.
Philippines
Provide technical support and related services to customers of Toshiba Portable Computers. Handled a team of 13 agents as their OIC, assisting them with technical issues and when calls needed to be escalated.
Philippines
Provide hardware and software technical support to customers with Dell desktop and portable computers. Meet customer installation specifications and develop solutions to system problems on a timely manner.
Other employees you can reach at genesisenergy.co.nz. View company contacts for 935 employees →
Angela Hackett
Colleague at Genesis Energy
New Zealand, New Zealand
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JL
Janna Loomans
Colleague at Genesis Energy
New Zealand, New Zealand
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MT
Mitchell Trezona-Lecomte
Colleague at Genesis Energy
Wellington, Wellington, New Zealand, New Zealand
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SS
Sarah Soley
Colleague at Genesis Energy
Salisbury, Maryland, United States, United States
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KL
Kate Leary
Colleague at Genesis Energy
Auckland, Auckland, New Zealand, New Zealand
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MH
Mark Hanes
Colleague at Genesis Energy
New Zealand, New Zealand
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MW
Makenzee W.
Colleague at Genesis Energy
Waikato, New Zealand, New Zealand
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MB
Melanie Baltazar
Colleague at Genesis Energy
Auckland, Auckland, New Zealand, New Zealand
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JV
Johan Van Staden
Colleague at Genesis Energy
Hamilton, Waikato, New Zealand, New Zealand
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TS
Tangi Shortland
Colleague at Genesis Energy
New Zealand, New Zealand
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Quick answers generated from the profile data available on this page.
Renante Ozoa works for Genesis Energy.
Renante Ozoa is listed as Customer Service and Support at Genesis Energy.
AeroLeads has found 1 work email signal at @genesisenergy.co.nz for Renante Ozoa at Genesis Energy.
Renante Ozoa is based in Waikato, New Zealand, New Zealand while working with Genesis Energy.
Renante Ozoa has worked for Genesis Energy, Apple, Business It Pte. Ltd, Siemens, and Etelecare Global Solutions.
Renante Ozoa's colleagues at Genesis Energy include Angela Hackett, Janna Loomans, Mitchell Trezona-Lecomte, Sarah Soley, and Kate Leary.
You can use AeroLeads to view verified contact signals for Renante Ozoa at Genesis Energy, including work email, phone, and LinkedIn data when available.
Renante Ozoa holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from University Of San Carlos.
Renante Ozoa is listed with skills including Apple Hardware, Apple Software, Customer Service, Contact Center Management, Critical Thinking, Driven By Results, Microsoft Office, and Computer Hardware.
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