Rozolyn (Roz) Roscoe Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

CLIENTS INCLUDE:IHG, Inc. - 9/2023 to presentProvide consulting and instructional design services to transform existing general manager training program content into interactive e-learning courses. Work with global subject experts to ensure content integrity and to establish and reinforce course review cycles.Virginia Polytechnic Institute and State University (Virginia Tech) - 08/2022 to presentProvided consulting and instructional design services to Virginia Tech, School of Engineering to produce 10 e-learning lab exercises to complement a Quantum Engineering course premiering as an online offering.Partners In Health - 10/2020 - 10/2022Worked with PIH Mental Health Program leaders to devise the group's first self-paced, online course focused on the Value Chain care delivery system for PIH member sites and associated mental health professionals. The course featured nine interactive modules covering essential care delivery elements including crisis response, care delivery, case finding, prevention, assessment, treatment, follow-up and reintegration.

Atlanta, Georgia, United States

* Developed ILT, VILT and e-learning courseware for sales, technical, and customer services audiences relating to the GFiber high-speed internet products.* Participated in cross-functional project meetings to communicate learning needs and strategize development activities.* Wrote user instructions for implementation of a new Monday.com project tracking system.* Assisted with development of learning journeys and competency assessments to implement a new Google Fiber Education unit strategic five-year plan.Researched and developed a course summarizing potential use of virtual reality and augmented reality solutions to enhance Google Fiber installer training.

Boston, Massachusetts, United States

Provided project management and instructional design services to a non-profit global health organization to develop interactive e-learning modules focused on COVID-19 pandemic preparedness and response for public health officials. (Grant funded position)Designed, developed and deployed the first PIH e-learning course on pandemic preparedness deployed through the organization’s new learning management system. Scaled this resource to Latin American countries by overseeing design and implementation of a Spanish-language version of the course.Designed new-hire VILT training for a partner organization providing support services to COVID-positive individuals.

Atlanta, Georgia

* Managed a team of six Learning Consultants responsible for key Technical Enablement (TE) strategic initiatives such as Cloud platform learning curricula, product release deliverables, field-led workshops, and development of hands-on training lab environments.* Oversaw development of a course tracking tool to gather metrics on development, delivery and learner feedback for high-impact technical courses to inform senior management planning and analysis.* Collaborated with the TE leadership team to establish a strategy and governance processes for the information, tools, training and coaching that comprise our enablement program. * Managed budget and monthly usage of vendor cloud subscription services for training lab environments—approximately $120,000 annuallySenior Learning Consultant - 2014 to 2019* Provided team leadership in sharing instructional design best practices and in the use of new technologies for developing and delivering learning programs.* Managed numerous course design and development projects for e-learning modules, virtual workshops, and other blended learning solutions to support a global audience of sales and technical professionals.* Gathered business requirements to provide role-based curricula and assessments for various internal and external customer staffing and training initiatives.Significant accomplishments: * Established a program to train 50+ Solution Engineers to become approved Field Instructors who deliver technical workshops and courses as an expansion of the dedicated team of training professionals* Designed train-the-trainer e-learning on effective classroom management and presentation skills to support 200+ technical associates who conducted customer Data Science Experience workshops in 2019 and 2020.

Atlanta, Ga

* Converted instructor-led safety training classes into engaging and effective e-learning modules on respiratory protection, accident and incident reporting and fire safety for agency-wide use. * Updated content and user interface for a series of Bioterrorism courses used to provide continuing education credits for clinical and public health laboratory professionals.* Provided guidance and training on instructional design theory and practice to inter-departmental design teams.> Significant accomplishment: I was selected as a mentor for the pilot E-Learning Institute program. This partnership between CDC and the Public Health Foundation guides employees in health departments and academic institutions in the creation of quality e-learning programs through direct coaching and program reviews.

Atlanta, Ga

* Performed appropriate instructional analysis, design, implementation and evaluation using Lectora software to launch an agency pilot e-learning module on fundamentals of the unemployment insurance program. > Significant accomplishment: The American Society of Training and Development-Atlanta Chapter chose this project for an award exemplifying the organization’s efforts as a “Champion of Learning.” * Developed policies, standards and procedures to inform the development of agency e-learning programs. > Significant accomplishment: The International Association for Continuing Education and Training (IACET) requested permission to use this documentation as a model for their standards development.* Developed project plans to identify specific tasks, milestones, and resources required to produce deliverables in conformance with time and budget constraints.> Significant accomplishment: Designed and developed the agency’s first web-based training modules, finishing on-time and under budget.* Collaborated with business unit leaders to identify and prioritize training portfolio for conversion to e-learning.> Significant accomplishment: Identified additional opportunities to streamline training delivery processes to maximize productivity and control travel costs.* Evaluated and selected appropriate e-learning software and development tools.

* Managed the design process for converting instructor-led training materials to 50+ SCORM-compliant, web-based training modules.* Collaborated with client subject-matter experts, graphic artists, and programmers to design and edit lesson content, graphics, and assessment measurements.

* Used Lectora software to design and develop a manager’s web-based training module for restaurant kitchen productivity software.* Used Captivate software to design and develop a series of rapid e-learning modules for restaurant team members and managers. The modules focused on developing proficiency with operations tools and procedures.* Performed quality assurance and testing for a customized Meridien learning management system.* Developed LMS help file content.* Conducted focus groups to assess management training needs for future program development.

* Applied instructional design theories to develop complex, technical DVD-based training program for HVAC apprentice training program.* Collaborated with client subject-matter experts, graphic artists, and DVD programmers to design and edit storyboards, video scripts, graphics, and animations.

* Developed and edited instructor-led courseware and computer-based instruction for U.S. Postal Service point-of-sale and data warehouse applications* Collaborated with subject-matter experts, software developers, and training team to ensure sound instructional design * Partnered with the Human Factors Engineering team to develop the CBT user interface and ensure that developers implemented system design according to specifications

Master Of Distance Education And Elearning

B.S., Journalism/Public Relations

Training Specialist Certificate