With AT&T as a Wire Technician, which demands frequent customer interaction and high efficiency along with knowledge of wiring work, home networks, VOIP and systems setup/installation. Also satellite trained and Fiber Optic Certified. The job also has a sales portion of selling and building rapport with hundreds of customers a month to ensure satisfaction with all of our available products and services we offer. Have helped take over manager duties, participated in the L.E.A.D. Class, have trained and helped develop numerous new technicians into the organization.

Run and manage craftcarolina and corresponding social accounts with thousands of viewers a month. Managing photo and video planning and production. Skilled with the adobe suite of products. Have years of experience with planning, organizing and completing complex interviews, photo and video shoots from start to finish for businesses of all sizes while making sure to maintain a professional demeanor when handling clients.

Working on both sides as an in store sales agent as well as a technician and technician manager. With both Sprint jobs I held a very high standard on our c-sat customer service surveys consistently while also maintaining high efficiency and sales. Consistently hit sales goals as well as outside goals with referrals and building rapport with customers and businesses. With the technician manager position I was responsible for organizing schedules and going over material ordering for our service and repair department.

While working at Circuit City was always in the top three of sales in the store being able to accurately and quickly describe a product which enabled me to make the customer feel comfortable with me as a sales agent as well as the products/services I was offering. I ended up looking over the computer service department along with helping coordinate schedules and plans for new store layouts.