Roberta Panni Email & Phone Number

Milano, Lombardia, Italia

Milan Area, Italy

Management of relations with customers during the implementation of projects for the supply of products and services.

20090 Opera (Milano, Italia)

• Operating on International Projects financed by no-profit institutions (European Community, World Fund, ONU, …) and aimed at social and economic development institutions of beneficiary countries, I manage the.
• Communications with internal stakeholders (Q&T Purchase Office, Import/export Logistic Dept and Warehouse Dept.) and external stakeolders (Contracting Auth. references, Customer’s references, Benefiaries counterparts.
• deliverables and project plan management
• Risk analisys.
• Time and cost monitoring, (by remote and on field)
• Document management to execute the shipping, VAT exemption, customs clearance under donation

Switzerland

Customer Eutelsat FR, project scope is to create the Smart LNB –terminal for a bidirectional via sat transmission dedicated to the consumer market. My mission is to trace and document deliverables and milestones; to create, update and share project plan and timetable; to control the timeline and the risk factor; to communicate with project team and.

Switzerland

Operating for the dept in charge to Company deploying virtual hybrid network solutions to connect customer industrial operation sites, I manage the procurement, logistics, the installation and configuration (coordinated by remote). Main customers Turbomach and Solar Turbines. First level technical support and customer care. Technical documentation.

Milan Area, Italy

• Operating for the dept. in charge to deliver software solutions, outsourcing and facility management services for bank and credit institutes, my main responsibility is to grant organizational efficiency and respect of.
• Responsible for technical infrastructure and CED personnel
• Responsible for development of WEB applications
• Responsible for implementation of an innovative solution for disaster recovery

Milan Area, Italy

• It consulting on iSeries environment, management applications, training courses.
• Customer LEMA Spa (Alzate Brianza): Creating a MsAccess tool to calculate and forecast the machine work times and list of materials required for each production cycle
• Customer CENTROBANCA Spa (Milano): changing the PC environment from dos to windows: procurement, installation, server and workstation configuration. Ms Office training.
• Customer IRFIS Spa (Palermo): Programming on iSeries (language CLP e RPGII, junior level)

Milan Area, Italy

• Italian branch of international luxury Richemont group (brands Cartier, Van Cleef & Arpels, Piaget, Vacheron Constantin, Jaeger-LeCoultre, IWC, Dunhill and Montblanc).
• Area Manager: Personal Computer, connectivity solutions to middle frame, file transfer intra/extra net solutions networking design and deployment.

Varese Area, Italy

• Today it is the biggest Italian private IT Company
• Teacher: standard training programs at HQ and personalized training programs at Customer’s premises on software for PC DOS and Windows environmentSome big customers I used to work with dedicated training programs.

Classic Baccalaureat, Humanities/Humanistic Studies

Toefl Paper, English Language Program

Junior Developer Certificate Rpg, Clp, Sql (Os/400 – Db2), Rpg Ii, Clp, Sql Programming Fundamentals (Os/400 - Db2)

Master In Creative Writing