Renu Parwal Email & Phone Number

Lucknow, Up, In

Lucknow, Up, In

India

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

Perform all type of manual calculations (QDRO, NQ, RMD) for US clientPrepare monthly FICA reportActively working on US pension payroll for Parker Hannifin Client by taking care of payroll activities from running monthly batches to payment setupStrategize with client account leads on a weekly/monthly basis on all opportunities to ensure solutions are being effectively discussed and utilizedWriting SQL queries to pull out information of large volumeAttending meetings with onshore counterparts for updates and changes in standard processesCreating action plans based on performance analysis for the team.Prepared monthly reports documenting activity for retirement, insurance, and payroll accountsProvided information and timely responses to internal and external customersPerforming ad-hoc request as and when requested.Coordinate onshore team requirements and project deliverables. Also responsible for meeting project deadlines. Creating and rolling out a toolkit of proactive monitoring steps for the teams to identify data gaps and processing issues that impact Key operational Processes. Taking care of Monthly, Quarterly, half yearly and annual reports on Clients.

Noida, Uttar Pradesh, India

Working on “Benefits Calculations”(T4,C4) and Specialized BenefitMigrated the Pilot batch of Benefit Calculation through WebexCreated Various Tracker related to processCalculated the “Average Handling Time” for each step in the entire work flow of three processesBrainstormed on the Service Level Agreement of Process Quality and Productivity PercentagesGiving floor support to team to improve team quality, production and fulfil the assigned targets Trained five new hire batches and also done all the training work like Batch report, assessment, SKT, Audits, Refresher trainingCreated PPTs on weekly and monthly audits and errors reports received from client side and shared with the management team.

Noida, Uttar Pradesh, India