Raffaele Pascale Email & Phone Number

Mijas, Al, Es

Fuengirola, Andalusia, Spain

• Lead Products and Solutions for the Data Team, developing apps & internal management tools with a focus on speedy development, management, and fixing.• Initiate, design, and roll out products that enhance customer satisfaction and align with the company's vision and strategy, often reaching production stage within days/weeks.• Gain deep understanding of user experience and needs, identifying and filling product gaps while creating innovative ideas that grow market share, improve user experience and propel growth.• Direct product launches, coordinated with PR teams, executives, and other product management team members, and act as a product evangelist to raise awareness and understanding.• Develop and maintain productive relationships with key business stakeholders, manage business value analysis of solutions, and perform technical analysis for plan corrections, reducing errors and increasing customer satisfaction.

Spain

• Designed linguistic quality management strategies to evaluate Data collection and Data annotation projects, validating accuracy and identifying issues to help mitigate risks.• Led process improvement initiatives to efficiently and effectively guide internal teams in implementing AI-driven quality control processes, reducing processing time by 20%.• Monitored feedback loops to ensure the highest levels of quality assurance in text and speech recognition systems.• Developed localization strategies & best practices to deliver excellent products with a max 0.6% accuracy error.• Facilitated continuous improvement cycles, resulting in a 20% increase in productivity and five fold reduction in errors.• Created metrics dashboards linked to all internal tools and identified new opportunities for improvement.

Barcelona Area, Spain

• Built and documented new internal translation and QA tools owned by Venga Global working closely with Engineering department defining the tools on the basis of the client needs.• Created a complete new departement focused on Artificial Intelligence projects and clients attracting several new stakeholders.• Improved team efficiency, effectiveness of operations and morale by 30% due to the positive and encouraging management style and thanks to the data analysis applied during the years about the team performances.• Defined and executed localization strategies for the entire department that improved transparency and understanding of goals and objectives.• Organized a risk analysis and contingency planning to identify all aspects of assigned projects being in line with core KPIs for project management, which include client satisfaction, cost control and profitability, and revenue throughput.• Managed the budgets and the costs of the company increasing the total revenue of 40% in a year.• Coordinated with language experts, subject-matter experts and internal stakeholders to deliver fully localized projects that fit the needs of the clients• Cooperated with the Quality department to define localization specifics and best practices, and create ad-hoc guidelines.• Partnered with the Sales department to create sales strategies for the Artificial Intelligence department attracting several new clients.• Actively involved in developing new solutions with Engineers and Solution Architects to maximize vendors productivity and help clients to develop new codes for their AI systems.

Barcelona, Catalonia, Spain

• Strategic planning, development, execution and measurement of Venga's initiatives for a diverse and inclusive workplace.• Developed and execute tailored strategies and programs that cultivate an inclusive culture and promoted real transformation within localization industry attracting new clients to the company.• Created ad-hoc trainings to educate employees to understand what biases are, how to recognize them in theirselves, how to react and move beyond unconscious biases, exploring an inclusive behaviour.• Built tailored adaptation plans and hosted webinars to help clients and stakeholders to be more inclusive in the localized contents.• Partnered with Language Leads to create D&I Translation guidelines.• Identified, assessed, developed and supported all diversity-related sponsorship opportunities and membership affiliations.

Barcelona Area, Spain

• Placed a team of project managers around the globe able to assess and launch Artificial Intelligence projects in terms of quality, cost, and schedule requirements, reducing the kick-off waiting times of 70%.• Organized a risk analysis and contingency planning in order to identify all aspects of assigned projects being line with core KPIs for project management, which include client satisfaction, cost control and profitability, and revenue throughput.• Managed the budgets and the costs of the company increasing the total revenue of 40% in a year.• Applied solutions to any problems that may arise through corrective and preventive actions.• Optimized delivery, client satisfaction, quality and profitability.• Created reports both in written and verbal forms to internal and external stakeholders regarding project scope, financials, progress and status, formally and on an ad-hoc face to face basis as required.

Barcelona Area, Spain

• Initiated the Artificial Intelligence department managing and delivering test translations of 1M words obtaining the highest quality scores.• Set up the internal organization between the departments and prepared Supply Chain and Quality to respond the high volume requests from the Artificial Intelligence clients.• Organized the guidelines of clients for a clean translation workflow.• Managed localization projects from beginning to end, ensuring on-time and on-budget delivery while maintaining the quality of the localized products.• Trained teams of translators and vendors on a project basis.• Facilitated client relationships implementing new processes, showing high-quality results, providing innovative solutions and generating confidence.

Rome, Latium, Italy

• Completed over 100 translations in a variety of life science and IT specialties, including: research papers, CRISPR data, manuals, and software localization.• Received a perfect score on a translation project for a major medical data provider, demonstrating expert knowledge of the field and exceptional translation skills.• Delivered accurate translations also in a wide range of fields as automotive, CAD/CAM graphics, games, travels and marketing.

Naples, Campania, Italy

• Created a strategy that led the company to grow in revenues and visibility.• Managed client portfolios bringing back 30% of clients with new processes.• Led a team of translators and proofreaders to ensure accurate and on-time translation and localization of the projects, resulting in a product that successfully launched in various languages.• Defined project goals and objectives, created detailed project plans and guidelines, and managed all aspects of the localization process from start to finish reducing the translation errors by 50% and streamlining the translation quality process.• Responsible for all budgeting and forecasting for the localization project, and able to successfully stay within budget.• Able to successfully launch the product on-time and on-budget, meeting and exceeding all expectations.

Rome Area, Italy

• Led a team of translators and proofreaders to ensure accurate and on-time translation and localization of the projects, resulting in a product that successfully launched in various languages.• Defined project goals and objectives, created detailed project plans and guidelines, and managed all aspects of the localization process from start to finish.• Able to successfully launch the product on-time and on-budget, meeting and exceeding all expectations.• Reduced the translation errors by 50% by streamlining the translation quality process, reducing the number of reviews to two, and automating the review process.• Present monthly budget results, budget variances, analysis, quality and productivity reports.• Develop and manage client portfolios to build and reinforce client relationships.

Rome Area, Italy

• Managed the relationships with international organizations linked with Prime Minister’s Office tasks (WTO & OCSE).• Translated the WTO and OCSE bulletins for Official Prime Minister's Office website from English & French into Italian.• Created monthly updates of the monitoring system related to community measures.• Wrote the information for General Secretary concerning the present day evolution of national and international economy on a bimonthly basis.