Ricardo Pascoal
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Ricardo Pascoal Email & Phone Number

Internal IT Team Lead at ChannelEngine
Location: Almere, Flevoland, Netherlands 12 work roles 1 school
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Current company
Role
Internal IT Team Lead
Location
Almere, Flevoland, Netherlands
Company size

Who is Ricardo Pascoal? Overview

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Quick answer

Ricardo Pascoal is listed as Internal IT Team Lead at ChannelEngine, a with 195 employees, based in Almere, Flevoland, Netherlands. AeroLeads shows a matched LinkedIn profile for Ricardo Pascoal.

Ricardo Pascoal previously worked as Director B2B Support at Cleeng and Lead Sales Engineeer at Kevin.. Ricardo Pascoal holds Tecnico Servicos Comerciais from Escola Profissional Antonio Sergio.

Company email context

Email format at ChannelEngine

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ChannelEngine

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Profile bio

About Ricardo Pascoal

Technical Support Leader with over two decades of experience in the IT industry, managing B2B support teams and improving customer satisfaction metrics.Strong background in process improvement and implementation of quality assurance programs.Skilled in leveraging data-driven decision-making to enhance support operations.As achievements can include redesigning support models, increasing CSAT scores, implementing performance evaluation matrices, and successfully managing escalations and P1 processes.

Current workplace

Ricardo Pascoal's current company

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ChannelEngine
Channelengine
Internal IT Team Lead
Almere, FL, NL
Employees
195
AeroLeads page
12 roles

Ricardo Pascoal work experience

A career timeline built from the work history available for this profile.

Director B2B Support

Current
Jun 2023 - Present

Lead Sales Engineeer

Amsterdam, North Holland, Netherlands

Mar 2023 - Jun 2023

Technical Integration Engineer Lead

Netherlands

Sep 2022 - Mar 2023

Senior Technical Specialist

Amsterdam Area, Netherlands

Jan 2018 - Oct 2018

Support Operations Team Leader

Amsterdam

Apr 2016 - Oct 2018

It Support Technician

Amsterdam

May 2012 - May 2014

Técnico De Helpdesk

Ciber

Poznan, Greater Poland District, Poland

Aug 2011 - May 2012

Manager

Self Employed

Lisboa E Região, Portugal

Team Management (5 people)Stock maintenanceBuild Customer loyaltyCoachingPurchasing

Jan 2000 - Jan 2010
Team & coworkers

Colleagues at ChannelEngine

Other employees you can reach at channelengine.com. View company contacts for 195 employees →

1 education record

Ricardo Pascoal education

  • Escola Profissional Antonio Sergio
    Escola Profissional Antonio Sergio
    Tecnico Servicos Comerciais
FAQ

Frequently asked questions about Ricardo Pascoal

Quick answers generated from the profile data available on this page.

What company does Ricardo Pascoal work for?

Ricardo Pascoal works for ChannelEngine.

What is Ricardo Pascoal's role at ChannelEngine?

Ricardo Pascoal is listed as Internal IT Team Lead at ChannelEngine.

Where is Ricardo Pascoal based?

Ricardo Pascoal is based in Almere, Flevoland, Netherlands while working with ChannelEngine.

What companies has Ricardo Pascoal worked for?

Ricardo Pascoal has worked for Channelengine, Cleeng, Kevin., Zoom Video Communications, and Booking.Com.

Who are Ricardo Pascoal's colleagues at ChannelEngine?

Ricardo Pascoal's colleagues at ChannelEngine include Emanuele Bonato, Michael Angelo Madrid, Laura Groenewegen, Lilia Ovanesov, and Chandula Bulathsinhala.

How can I contact Ricardo Pascoal?

You can use AeroLeads to view verified contact signals for Ricardo Pascoal at ChannelEngine, including work email, phone, and LinkedIn data when available.

What schools did Ricardo Pascoal attend?

Ricardo Pascoal holds Tecnico Servicos Comerciais from Escola Profissional Antonio Sergio.

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