Robin Paster Email & Phone Number

Develop, deliver and evaluate effective training targeted to customer needs. Conduct surveys, write curricula, develop learning materials. Facilitate workshops, make presentations, run retreats. Teach innovative, engaging continuing education and certification courses.Consult with business, government, non-profits and community groups to strengthen teamwork, develop leaders, improve organizational efficiency, increase retention. Counsel & coach professionals regarding career goals: assess interests, skills, abilities; expand job search strategies; identify employment barriers and strategies to move ahead; write effective, targeted resumes and cover letters; prepare clients for presentations and interviews; make social media and portfolio recommendations. Specialty: Boeing resumes.Write, design and edit for print, electronic and live platforms. Specialty: translating complex information into easily understood, visually appealing messaging.Clients include business, government, non-profits, associations and individuals.

As Training Manager, led department's staff development team and served on multi-department committee to configure new City of Seattle learning management system. As Strategic Advisor, developed SPU's New Supervisor Academy, including curriculum, trainer guide, visuals and materials for comprehensive one-year program. Project completed in alignment with Strategic Business Plan for 1,400 employees and the citizens they serve.Partnered with departments across City, including: Human Resources, City Light, Parks and Recreation, Public Library, Police, Seattle Center

Fulfilled 2 comprehensive career development grants for WorkSource, Snohomish County:Taught resume and cover letter writing, job search strategies and interviewing techniquesDeveloped new training and associated materials; facilitated engaging workshopsRevived Professional Networking Group; grew participation from 6 to 65Participated in Lean training and agency process improvementsTested and evaluated State-developed workshopsHelped customers secure jobs each weekPartnered with such agencies/programs as: WorkSource Business and Veterans Services, WIA, DVR, Workfirst, ResCare, Diversity Labor Exchange, Rapid Response, WATR Center

Designed and ran 8+ community outreach and training programs for customer base of 80,000Conducted 100+ training sessions for business, government and multi-cultural citizen groupsDesigned & developed innovative, interactive curriculums, training materials and exercisesDesigned websites, videos, newsletters, brochures, PSAs, posters & training workbooksRecruited, trained and supervised staff trainers and international interns/volunteersConducted research, designed surveys, advised agency and community leadersWrote articles, reports, news releases, proclamations, proposals, work plansCollaborated on local, regional, and national safety campaigns/programsServed as public information officer, ran media events, gave interviewsConducted interventions with families and vulnerable/aging citizensPartnered with such agencies as: public safety/public health/public works departments, media, schools, hospitals, businesses, senior services, CPSC, NOAA, FEMA, NFA, EMI, HSD

Managed Leadership Training Division and Instructor Development training programDesigned innovative, interactive courses; wrote curriculums; created materialsRecruited, on-boarded, trained, supervised staff and contract instructorsDeveloped agency trainers, supervisors, managers and executivesEstablished admissions criteria/supervised student selectionOversaw state DARE and Dispatcher Training programsManaged nationally attended leadership conferences Developed policies and procedures and advised executivesDeveloped and managed division budget and vendor contractsContributed to agency strategic planning/continuous improvementPartnered with such agencies as: state, county, city law enforcement and corrections agencies, FBI, K-12 schools, Governor's Office

M.A., Psychology

B.A., Counseling

A.A. Equivalent, Social Science