Reece Bigger Email and Phone Number
Reece Bigger work email
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Reece Bigger personal email
Results driven Property Manager of a LEED-certified high rise building which houses the US headquarters of a Global Fortune 100 company. Strong experience in Building and Property Management, and managing tenant relationships. Deep knowledge in IT and telecommunications system design and implementation. In-depth first-hand familiarity in HVAC, mechanical, electrical and plumbing operations. IT Specialties: C++, Startel 11.1, TBS Billing Systems, Meridian Mail System Administration and Applications; Interactive Intelligence: Interaction Center 2.x Core Technology, X11 Release 24 Station Moves, Adds and Changes; Symposium Call Center, including Server Administration and Scripting; Call Pilot 4.0 Administration, Symon Wall Boards, Blue Pumpkin, Sketch-Up.
Ivy Realty
View- Website:
- ivyrealty.com
- Employees:
- 51
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Property ManagerIvy Realty Feb 2017 - PresentPrinceton, Nj
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Property ManagerIvy Realty Feb 2017 - PresentPlainsboro, Nj
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Property ManagerSjp Properties Jul 2013 - Feb 2017Newark, NjProperty Manager for a ~300,000 sq. ft. 12-story LEED-certified building which is the US headquarters for a Global Fortune 100 company. Building Management: Ensure round-the-clock optimal operations of the building for physical infrastructure, mechanical and security via both in-house teams and contracted 3rd party providers. Orchestrate all necessary routine, remedial and preventative work with minimal disruption to tenant operations. Heavy focus on preventative building management.Tenant Management: Responsible for ensuring tenant satisfaction by managing open communication channels, response turn-around times and metric reporting. Enforce occupancy policies and procedures in a mutually acceptable way. Financial and Contract Management: Prepare and manage annual budget for the building. Manage multi-bid RFPs across multiple categories and assess bids based on overall ROI indicators in addition to price. -
General Property ManagerCorridor Medical Answering Service Feb 2012 - Jul 2013Kendall Park, NjCorridor Medical is one of the five Endicott Call Centers and services physician offices and hospitals. Role was responsible for running all of Corridor Medical’s 24/7 call center operations, as well as managing the turn up and consolidation of 3 sister sites.IT: Managed the installation of the new Startel Server System which services all five Endicott Call Centers. Was the IT lead for Corridor Medical including desktop support. Coordinated the installation of a central building card access and video system.Infrastructure Management: Managed maintenance repair work (HVAC, mechanical, carpentry, plumbing, electrical, painting, and furniture installation) for general office area, contact center floor and warehouse facilities. Operations and Financial Management: Managed the RFP process to bid projects, review contractor bids, award and oversee contracts. Scheduled shifts and processed payroll. Procured necessary maintenance and janitorial supplies. Managed invoice payment system. Business Development: Brought in new customers and maintained existing customers. Human Resource Management:Lead a staff of 20+ call center representatives, as well as 3rd party maintenance, custodial and ground crew.
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Sole ProprietorHot Box Hearth & Home Dec 2008 - Feb 2012Mercerville, NjHot Box Hearth & Home was a general contractor for residential and commercial property improvement projects. Delivered projects on time and on budget for 120+ customers from project specification to warranty fulfillment. Provided full service to clients from demolition through to project finish, including insurance compliance.Specialized in securing government approvals for historical projects and the IRS Green Tax Credit.Received 94% customer satisfaction rate, exceeding industry standard.Exclusive parts and service dealer for Vermont Castings / Pierce Phelps Corp.
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Senior Systems Analyst / Facilities ManagerIdt Corporation Mar 2005 - Dec 2008Newark, NjInformation Technology implementation project:IDT was a long-distance phone company that had a significant call-center operation. Was the Project Lead and Programmer in the transformation of IDT’s call center operations from a telephone-centric operation to a multi-channel communications business. Implemented and maintained the Nortel system that could process >600,000 calls a month via ~5,000 (800) numbers and a call center staff of 800+ agents.Wrote and implemented diagnostic maintenance program to test multiple call center functions including voice mail systems, music sources, routing tables, time of day commands, checked queuing and skill based routing.Performed call center programmer / administrator duties.Responsible for data harvesting and analytics to produce recommendations to senior management on key business parameters including staffing levels at different times of the day, length of wait times vis-à-vis reason for call, and software changes to improve productivity.Proficient in implementing Erlang C (Work Force Management) and Rostered Staff Factor (RSF). -
Systems AnalystIdt Corporation 2002 - 2004Newark, NjMain manager/programmer for IDT's telephony systems.
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AnalystIdt Corporation 2000 - 2002Newark, NjCreated reports and studied trends from forecasts that I developed from the telephony systems for all outbound and inbound traffic.
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Help Desk OperatorIdt Corporation 1999 - 2000Newark, NjTier 1 level help for employees in the company that were having issues with their phone systems.
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SalesScuba Network 1997 - 1999Lead scuba instructor, responsible for meeting sales targets for the retail store and vacation packages. -
ManagerScuba Learning Center 1996 - 1997Manager and Lead scuba instructor. Tasked with meeting sales targets in the retail store. -
Assistant ManagerNavy Arms 1990 - 1996Ridgefield, NjSales, invoicing and record keeping for military surplus equipment. Worked closely with the BATF with a focus on documentation management.
Reece Bigger Skills
Reece Bigger Education Details
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Saint Peter'S CollegeBusiness Administration And Marketing -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Reece Bigger
What company does Reece Bigger work for?
Reece Bigger works for Ivy Realty
What is Reece Bigger's role at the current company?
Reece Bigger's current role is Property Manager at Ivy Realty.
What is Reece Bigger's email address?
Reece Bigger's email address is in****@****xhh.com
What schools did Reece Bigger attend?
Reece Bigger attended Saint Peter's College, Saint Peter's University.
What are some of Reece Bigger's interests?
Reece Bigger has interest in Children.
What skills is Reece Bigger known for?
Reece Bigger has skills like Telecommunications, Management, Call Centers, Leadership, Team Building, Recruiting, Call Center, Troubleshooting, Customer Satisfaction, Training, Security, Team Leadership.
Who are Reece Bigger's colleagues?
Reece Bigger's colleagues are Michael Zeuli, Cheryl Mccoy, Mary Ermani, Nancy Dempster-Alvarez, Joseph Cosenza, Carmen Debari, Jennifer Castaldo.
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