Rachel Blackmon Email and Phone Number
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Rachel Blackmon personal email
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Rachel Blackmon has many years of experience in the areas of Engagement Manager, Customer Success, Project Management, and Operations Management. She brings a proven track record and extensive experience in the software management arena. Rachel specializes in the area of process improvement; she has a great deal of experience in establishing Project Management offices, running company Operations and managing large, intensive clients and projects.Specialties: > Creation of structure and order when none exists > Guiding a group on making the right decisions and gaining consensus >Providing strong leadership with the ability to manage up and down within organizations >Taking action in order to get bottom line results>High level of communication and strong teamwork>Very qualified facilitator and negotiator
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Sr Vice President Of OperationsHelp Lightning Jan 2023 - PresentBirmingham, Al, Us
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Vice President Of Customer SuccessHelp Lightning Jul 2022 - PresentBirmingham, Al, Us
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Director Of Customer SuccessHelp Lightning Nov 2017 - Jul 2022Birmingham, Al, UsAt Help Lightning, we are revolutionizing the way the world gives and receives help with patented virtual interactive presence and merged reality.My role is to work with our customers, ensuring they have a successful Help Lightning journey. Expand our client relationships, and lead enterprise clients with adoption and expansion of Help Lightning. Determine and lead opportunities for new use cases, new product lines, new geographies and new division. Work with clients to market Help Lightning internally and externally to their customers.
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Business ConsultantSparkhound Apr 2017 - Oct 2017Baton Rouge, La, UsPartnering with Sparkhound’s clients to guide, deliver and support technology innovation and change programs. -
Portfolio DirectorAutotec, Llc Jan 2016 - Feb 2017Birmingham, Alabama, UsResponsible for the systematic management of projects and activities of the IT department. Managing communications, allocations and projects in order to enable measurement and objective evaluation of all initiatives, ensuring successful project delivery from internal and external vendors and ensuring strategic objectives are met. -
Vice President, Application DevelopmentNwn Corporation Jan 2014 - Dec 2015Boston, Massachusetts, UsResponsible for the Custom Application Development division of NWN with locations in Birmingham, Nashville, Boston, Sacramento and Beijing, China. Also responsible for the operational aspect of the business unit. -
Portfolio DirectorNwn Corporation Jan 2001 - Dec 2013Boston, Massachusetts, UsResponsible for the Custom Application Development division of NWN with locations in Birmingham, Nashville, Boston, Sacramento and Beijing, China.
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Vice President, Product DevelopmentComframe Software Jan 2008 - Dec 2008Birmingham, Al, UsManaged the development and launching of an SOA enablement framework called ProtoSOA. Created and managed the product roadmap, managed team both on and off shore, created marketing and sales material, and successfully launched the product within established budget and schedule. -
Vp Of OperationsComframe Software Jun 2007 - Dec 2007Birmingham, Al, Us-Created proposal process, established use of CRM tool and provided training; increased ability forecast and plan.-Created process and procedures around the use of Project Server to better manage projects and use of allocations-Responsible for Utilization and Management of allocations of all consultants-Responsible for ComFrame methodology embracement by consultants and improvements to methodology
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Portfolio ExecutiveComframe Software Mar 2005 - Jun 2007Birmingham, Al, UsAccount Executive fully responsible for management of SunGard, and all personnel assigned to account Provided consulting services to SunGard-Established a project management office; created project management discipline, developed a software delivery management lifecycle, and established agile processes and procedures.-Managed multiple projects for client; this included financial services product development, special projects with vendors and projects outside of business unit. -Management liaison to client’s executive staff-Managed ComFrame team of up to 30 consultants
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Director Of Project ManagementComframe Software Jul 2001 - Mar 2005Birmingham, Al, UsFor ComFrame, established the Project Management discipline. Create a software development lifecycle, templates, agile procedures and process for company.Managed all project managers and ultimately responsible for delivery of all projects. Managed projects at client sites, including: - Trustfile, Florida Software with Off-Shore development team - CCA - Bassified &Gorrie - O2 Ideas - Book Systems - US Steel
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Sr Portfolio ManagerBellsouth Jan 1998 - Jan 2001Dallas, Tx, UsManaged a multimillion dollar project comprised of teams from BellSouth, off-shore and various vendors to accomplish a critical mandate.Managed multiple Network Projects outsourced to Accenture -
Project ManagerBellsouth Jan 1995 - Jan 1998Dallas, Tx, UsManaged BellSouth Call Management Platform, their Voice Response applications. Managed Network Traffic ApplicationManaged application which interfaced with Interchange carriers.
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System MangerBellsouth Jan 1990 - Jan 1995Dallas, Tx, UsResponsible for hardware and network
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Analyst/Sr AnalystBellsouth Jan 1983 - Jan 1990Dallas, Tx, UsProgrammer for financial application
Rachel Blackmon Skills
Rachel Blackmon Education Details
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Samford UniversityMath -
George Washington UniversityProject Management
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Woodbridge American High School
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Woodbridge American High School
Frequently Asked Questions about Rachel Blackmon
What company does Rachel Blackmon work for?
Rachel Blackmon works for Help Lightning
What is Rachel Blackmon's role at the current company?
Rachel Blackmon's current role is Sr Vice President of Operations at Help Lightning.
What is Rachel Blackmon's email address?
Rachel Blackmon's email address is rb****@****ame.com
What is Rachel Blackmon's direct phone number?
Rachel Blackmon's direct phone number is +120525*****
What schools did Rachel Blackmon attend?
Rachel Blackmon attended Samford University, George Washington University, Woodbridge American High School, Woodbridge American High School.
What are some of Rachel Blackmon's interests?
Rachel Blackmon has interest in Children.
What skills is Rachel Blackmon known for?
Rachel Blackmon has skills like Software Project Management, Sdlc, Agile Methodologies, Software Development, Project Management, Management, Process Improvement, Leadership, Crm, Business Analysis, Program Management, Agile Project Management.
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