Rob Brewer Email & Phone Number

Consultant with RESOLUTIONS, specializing in I.T., Sustainability and Environmental fields.Formerly: Escalations Representative (complaints analyst) with PNC Bank, ranked top 5 in assets and a presence in 29 of the 30 largest markets in the U.S. My previous worklife spans over 25 years in I.T. with multiple functional roles and industries. Expertise includes analysis, planning, testing, documentation and support. Adaptable learner in both small and large organizations who supports internal and external customers. Skilled at process improvement and change management. Effective communicator at all levels of an organization.PNC Bank, National Association (PNC Bank) is a Main Street, regional bank headquartered in Pittsburgh, Pennsylvania. PNC Bank provides a range of traditional retail banking, home lending, corporate and institutional banking and asset management products and services. BBVA CompassDigital Banking sells and opens deposit accounts, loans, and credit cards online. I do production support, functional design, QA, vendor relations, screen copy writing and much more. Birmingham Printing & Publishing Inc.Liaison between staff and vendor for upgrade to online ordering system. Documented requirements and tested website's functionality.Alabama Environmental CouncilManaged project for non-profit to implement glass recycling program to collect bottles from restaurants and bars. Collaborated with Executive Director and team on design and content for new recycling database that allows anyone to search statewide for drop-off and curbside pickup locations. Added paper collection to the recycling program resulting in more revenue.SunGard Global (Consulting) ServicesJoined SunGard's Insurance Group - working in Birmingham and Miami - to modify and enhance existing client applications (Birla Sun Life, Pacific Life) for annuity illustrations. This included performing regression testing, unit testing, code comparison, gap analysis, issue reporting, documentation and project plan updates.SunGard OmniAs a BA in the Employee Benefits Systems division I served as project manager for a large ASP client, coordinated production issues and tested applications. I also served as client support representative with 12 assigned clients.Specialties: business analysis, project management, software configuration management (SCM), communications

Listed skills include Business Analysis, Program Management, Project Management, Software Documentation, and 14 others.

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  Independent Consultant

  Resolutions

  Jan 2022 - Present - Birmingham, Alabama, United States