Robert P. Calnan Email & Phone Number

Wayland, Ma, Us

Waltham, Ma

•Organizes project contracts and provides direction to resolve potential problems amongst subcontractors and vendors.•Identifies deficient work and provides resolution(s) and training as needed.•Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for serviceand assistance; meets and exceeds commitments.•Balances team and individual responsibilities; passionate about training newly hired employees on industry-specifictools, techniques, and standards to deliver high-quality workmanship.•Prioritizes and plans work activities; plans for additional resources; organizes schedules and tasks for employees;develops realistic action plans, and monitors progress to meet or exceed project deadlines.•Demonstrates accuracy and thoroughness; looks for ways to improve and increase productivity and promote quality toelevate projects to the next level.•Meets, and or exceeds productivity standards; completes work in a timely manner without sacrificing quality.•Adapts to changes in the work environment; manages competing demands; is able to deal with frequent change,delays, or unexpected events and create a solution to overcome challenges.•Formulate and deliver quotes to customers and ensure compliance with safety guidelines and policies.•Manages company vehicles, equipment, and material stock to ensure efficient and effective project completion.•Oversees Blueprint reading and execution along with permit pulls and adjustments as needed.•Helped facilitate a 4-year company plan to expand services offered including bathroom and kitchen remodels, generalconstruction build-outs, and energy-efficient home improvements, in addition to windows, doors, and insulation services.

Quincy, Ma

•Responsible for growth of a number of different product offerings•Personally manage over 15,000 phone lines for Fortune 500 companies and continuously growing book of accounts by increasing business with current clients while taking on new accounts•Daily management of, but are not limited to, internal wiring projects, T1 voice turn-ups, facilities and basic conversions of phone services, broadband installations, along with all move, add, change or disconnect orders and all billing inquiries.•Knowledgeable in POTS services and basic training in VOIP, SIP, and MPLS products•Consistently provide customers with account minutes, conversion spreadsheets, cost savings report and demonstration of Granite’s web portal for our clients •Conducted individual weekly meetings with each Premier Account, draft minutes of same, and follow up on all action items, including billing, account setups and presentation of customer savings.

Wayland, Ma

•Utilizing a combination of creative design, precision workmanship, and a deep understanding of the latest industry standards and best practices, I played an integral role in award-winning green roof projects in four New England states.•Assisted in training newly hired employees, received material orders, signaled crane operators, and consistently exceeded all expectations for quality, safety, and efficiency.•Maintained an OSHA10-certified safety record, demonstrating a deep commitment to maintaining a safe and secure work environment at all times.

Boston, Ma

•Conducted check-in meetings with probationers•Office Organization & Administration•Records and Database Management•Filing & Database Entry (75 WPM)•Observed high profile court cases