Ricardo Pereira Email & Phone Number

Turin, Piedmont, Italy

Achievements:▸Tisax Certification / Audit process (implementation team member) ▸Understanding the requirements ▸Creating risk assessment ▸Collaborating with privacy team ▸Improving security processMain activities:▸ IT Applications Owner▸ Software Management▸ Vulnerability Management▸ Local IT Application Management▸ Tickets Management (Incidents, Changes.

Torino, Piemonte, Italia

Main activities:▸ End-users IT Support for WPP Group Brazil & Portugal▸ Provide advanced support to customers using a technical and soft skills▸ Diagnose and solve software and hardware problems by giving step-by-step instructions▸ End-to-end support for all issues, sync with technical team and end-users to solve the incident

Budapest, Hungary

Achievements:▸ Improve the process of posting consumption invoices; saving 30% of the time for 1500 invoices monthly, this is about monthly 25 hours less for each member of the team.Main activities:End-to-end AP (Accounts Payable) and P2P (Procure to Pay) process for Brazilian market, working directly from the Global Service Center in Budapest.▸ Vendor's.

Budapest

Achievements:▸ Incidents management for the team of 10 analysts▸ Report to management regarding SLAMain activities:▸ End-users IT Support for Sanofi Portugal▸ Provide advanced support to customers using a technical and soft skills▸ Diagnose and solve software and hardware problems by giving step-by-step instructions▸ End-to-end support for all issues, sync.

Gurgaon, India

Achievements:▸ Drove the training for 100 colleagues about how to update bugs▸ Audit of bugs regarding entire team (100 colleagues)Main activities:▸ Drive the development and improvement of the knowledge panels on Google search results in the Brazilian market for several verticals, such as Cars, Motorcycles, Natural World, and Nutrition▸ Understanding the.

Joinville E Região, Brasil

Achievements:▸ Updated all documentation of the Supply Chain Department to conform with ISO 9001:2015 standard▸ Savings of 15% in Climatization Project in the Manufacture Department (USD 20,000)▸ Savings of 25% of the process of International Purchase of parts of the Injection Mold (USD 15,000)Main activities:▸ Management of the monthly budget for the.

Joinville E Região, Brasil

Achievements:▸ Increased from 25% to 60% the Automated Test Script Recording▸ Launched the Approval Portal, it was the first project in HTML5 language▸ Developed best practices for training process▸ Developed a dashboard to follow up with the projects of the departmentMain activities:▸ Create script, scenarios and plan of test based in customer.

Joinville E Região, Brasil

Achievements:▸ Responsible for the budget for the new office located in Sao Paulo, regarding furniture and IT equipment (USD 50,000)▸ Savings of 30% in Security Materials (USD 10,000)▸ Savings of 25% in Building and Project Insurance (USD 20,000)▸ Savings of 35% in the purchase of new desktop computers (USD 40,000)▸ Savings of 20% in the purchase of.

Joinville Area, Brazil

▸ Collect data and compile overall hiring report▸ Assist the HR Specialist with day-to-day tasks▸ Hiring paperwork and personnel action forms▸ Perform other related duties and assist with special projects▸ Ensure the most current versions of HR paperwork is available to managers and employees

Joinville Area, Brazil

▸ Assist with business development (sales, invoice, etc)▸ Assist in finance department with cash flow and payments▸ Assist in coordination of office (supplies, equipment, etc)

Mba In Digital Marketing, Project Management, 8.62

Bachelor In International Business Administration, 7.37