Gallery Specialist
CurrentIn this role, I support the Visitor Experience department through Volunteer Administration!I coordinate the appearance and operations of the volunteer program – specifically the information desks in the Gallery – by ensuring our volunteers have the most current information available regarding exhibitions, programs, events, Gallery policies, procedures, and more. This assists with the Gallery’s daily operations and ensures our visitors and members find their visit enjoyable, resolving issues appropriately, and that our volunteers feel enabled and supported. I’ll also be providing administrative, analytical, and evaluative support to the Visitor Experience Volunteer Program. This will help plan and implement logistics for numerous programs and events, as well as manage scheduling for the volunteers, and updated systems and technology to make their service easier.I’ll also provide coaching and direction to volunteers, develop and maintain training programs for volunteers, and work with other staff to create strong, positive, professional relationships between staff and volunteers – in one of the most beautiful buildings in Washington, DC!