Rene Pena Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Houston, Tx, Us

Since 1997, cPanel, Inc. has been delivering the web hosting industry’s most reliable, intuitive control panel. The robust automation software helps businesses thrive and allows them to focus on more important things. Customers and partners receive first-class support and a rich feature set, making cPanel & WHM the hosting platform of choice. cPanel was acquired by WebPros in 2018

Houston, Tx, Us

Managed a portfolio of 250+ Partner accounts including over 30 Strategic Partners worldwide worth over $1.1 million in recurring monthly revenueSuccessfully closed and onboarded over 200 new cPanel Partner Accounts/ResellersHelped Partners transition to new Account-based pricing model (https://blog.cpanel.com/announcing-account-based-pricing/)Built strong relationships and engaged Key Stakeholders and C-Suite Executives within Partner AccountsPerformed account reviews with clients to drive the adoption of new products, software updates, and partner resourcesDemonstrated new products to Partners and educated customers on the product’s place within the Partner’s ecosystemIdentified product improvement opportunities by remaining current on Partner needs and industry trendsMonitored and analyzed account health metrics to identify and forecast growth opportunities and churn riskProvided Partner support and managed customer expectations via phone calls, emails, and onsite meetingsRepresented the Account Management team and acted as the “Voice of the Customer” at all cross-department meetingsSought new Partner opportunities at domestic and international Industry tradeshows and networking eventsCompleted Agile TrainingRecorded customer and prospect interaction in cloud-based CRM software SalesForceActed as SalesForce Administrator, implementing new workflow automation processes and reportsImplemented automation that ensured every contact was communicated with at least once every 30 daysCreated and maintained the Account Territory system in the mapping tool Salesforce Maps (formerly MapAnything)

Luxembourg, Lu

WebPros is the largest web hosting software and automation company globally, manages 900,000+ servers, 85 million domains, and 33 million users. We unite top providers in web hosting, billing automation, infrastructure, server management, and online marketing software to create the #1 web enablement ecosystem. Currently, our lineup includes cPanel, Plesk, SolusVM, WHMCS, XOVI NOW, Sitejet, 360 Monitoring, WP Squared, WP Guardian, and koality, with ongoing additions.Oversaw merger of the cPanel and Plesk Account Management teams into one Global Sales TeamSupports Sales Team Members and the Executive Leadership Team by creating reports, dashboards, and tracking KPIsImplements new Salesforce Integrations, Automated Flows, Validation Rules, Custom Fields, and Custom ObjectsIntegrated HubSpot, Retently, Zendesk, MapAnything (now Salesforce Maps), and Slack into SalesforceManages DocuSign instance, including importing and configuring new contracts and PowerFormsDrives data hygiene efforts, decreased extraneous Opportunities by 29% and Opportunities missing data by 63% within the first week of the project.Actively seeks to improve current and create new processes to increase efficiencyAutomated Lead Assignment process, Partner Onboarding process, and importing of Monthly Billing information from data warehouse to SalesforceDiscovered previously undetected license fraud equal to $199K in unbilled revenue over two yearsOrganizes, documents, and manages projects, tasks, deadlines, and priorities via JIRA Kanban and Atlassian ConfluenceCoordinates training on all systems and products, as well as onboarding of new Account ManagersServes as the subject-matter expert and resource on internal systems, processes, and policiesCollaborates with Product Management, Marketing, and Customer Success departments on company-wide initiativesWorks with the Training and Marketing Teams to build brand-new training and sales enablement materials

Houston, Tx, Us

SnapStream allows you to record thousands of hours of broadcast television content and then search within that content using keywords and phrases. SnapStream is how programs like The Daily Show with Jon Stewart and The Colbert Report get their TV clips.Regularly attains $200,000 quarterly quotaTop revenue producing account manager during best revenue producing year in company historyResearches and contacts prospective customers in person, over the phone, email, and social mediaCultivates and strengthens current customer relationships with regular health check calls and trainingsFinds opportunities to increase usage and upsell existing accountsManages flagship customer accounts “The Daily Show with Jon Stewart” and “The Colbert Report”Primary presenter for new software release webinars with typical audience range of 30-50 attendeesPerforms product demonstrations at in person meetings, tradeshows, and via GoToMeetingTracks customer and prospect interaction in cloud based CRM software SalesForcePrepares quotes and invoices using QuickBooks OnlineRecruits at career fairs and interviews prospective employees

Established in 1975, Null-Lairson served the Texas gulf coast region for over 35 years and was one of the largest locally-owned public accounting firms in the area. In 2012, Null-Lairson P.C merged with Whitley Penn.Coordinated company presence at tradeshows and professional networking eventsCreated marketing collateral for tradeshow events and client learning seminarsOversaw and planned companywide events and client learning seminarsTemporarily preformed duties of Marketing Director during leave of absenceResearched and prepared responses to RFPs and RFQsCreated and disbursed company newsletter via Constant ContactManaged company internal and external blogsFacilitated the growth of company social media presenceMaintained client contact database

Oxford, Oh, Us

Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities; to encourage scholarship, social activity and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce, and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community. Served as the Eta Psi Chapter's Representative at the 2011 Delta Sigma Pi Grand Chapter CongressCoordinated the Gulf Western Regional Initiation for six chapters across Texas who brought over 200 membersManaged an 8 person Executive Committee which served a 30 member ChapterServed as Delta Sigma Pi's Representative at the Bauer College of Business President's Council MeetingsEstablished the Eta Psi Chapter's Weekly NewsletterCreated marketing materials used for recruitmentRelaunched the Eta Psi Chapter's redesigned WebsiteImplemented an Accountability ProgramReserved campus facilities for Delta Sigma Pi events

Oxford, Oh, Us

Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities; to encourage scholarship, social activity and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce, and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community. Coordinated and Performed all Ritual duties for the Eta Psi ChapterOversaw and conducted Chapter Meetings according to Robert's Rules of OrderCompiled Materials and Presentations for Chapter Meetings

Richfield, Minnesota, Us

Best Buy is the world’s largest consumer electronics retailer.Responsible for generating $2000 in revenue and $200 in related services each dayDiscussed product information and demonstrated benefits to customers to satisfy their unique needsHelped trained 8 person home theater department sales staff before store grand openingRegularly setup merchandise and marketing materials around storeStayed current on new products, features, and technologiesSubmitted leads to Best Buy for Business database

Us

Circuit City was one of the largest consumer electronics retailers before it closed in 2009.Responsible for generating an average of $100 profit per hourAssisted customers in navigating buying options and select optimal solution for their home theaterAs lead salesperson, trained and coached over 15 new associates in sales techniques and processesLed department to exceeding budgeted revenue 5 of the final 6 months of operationSetup and maintained key displays and focal points around store.