BMC Helix AIOps, Enterprise Service Management, & HelixGPTProducts: Agentic AI, AIOps, Low/No-code Platform, ITSM, CMBD, Knowledge Management, Service Portal, iPaaS, Reporting, Chatbot, Live Chat, HelixGPT, Asset Management, GRC, Network Operations, Customer Service Management, HR Service Management, and Project Portfolio Management.

Direct report to Chief Product Officer, serving as VP of Product for Coupa’s Community.ai, Source-to-Contract, 3rd Party Risk Mgmt, and Supplier Marketplace product lines ($225m+ ARR). Managing a team of 15 Product Managers.✔ Hired a team of 10 product and go-to-market resources and successfully launched Coupa’s first SMB-segment solution by implementing a high-velocity sales motion and a product-led growth (PLG) approach.✔ Grew Supplier Marketplace from incubation to a multi-million-dollar, profitable ARR business in less than 2 years.✔ Promoted to oversee 1/3 of Coupa’s App portfolio, which accounts for ~25% of overall ARR.

Direct revenue efforts, driving growth via landing and expanding ARR within manufacturing, healthcare, and technology industries. Hired and scaled team across SDR, Solution, AE, Account Management, and Professional Services functions. Held CFO functions.✔ Grew annual recurring revenue (ARR) 7x and increased average deal by over 500% within 2-year period after taking the company upmarket from SMB to mid-market segment and creating an Outbound sales program. ✔ Improved win rate from 18% in FY2019 to 35% in FY2021 via building and leading top-performing sales team.✔ Increased net revenue retention rate by 15% by assembling a strong customer success team and developing programs to retain and drive expansion business within top 150 customers.✔ Raised $12.8M in Series A funding

Co-founded business, defined growth strategy, and assisted in designing the initial CRM platform. Raised $13.3M in angel and seed funding; participated in all investor pitches.✔ Played a pivotal role in growing customer base from the ground up to 200 accounts. Positioned product as an emerging leader by in highly reputable third-party software advisory firm.✔ Positioned company to earn recognition as “Most User-Recommended CRM” by Software Advice in 2020, as well as earning “Best Ease of Use” and “Best Value” by Capterra in 20

Recruited by CFO to help position the company for IPO and build investor relations team. Assigned by CEO to create and scale a new product business unit. Hired and managed an 8-member team of PMs supported by 25+ developers globally.✔ Grew business unit from $0 to $15M ARR (now $400M business today) after launching 7 products that structured IT business management unit. Secured key customers such as GE, Dell, EMC, NFL, Motorola, and Caterpillar.✔ Recognized as “Leader” in Forrester Wave for strategic portfolio management (SPM) and Gartner Magic Quadrant™ for Enterprise Agile Planning Tools✔ Owned revenue forecasting and sales capacity planning as annual revenue increased from $92m to $243m YOY.