Robert Moseley Email and Phone Number
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Skilled, dynamic, and results-driven Technology Director, with experience optimizing the technology interface between tech and the people who use it to get work done. Entrepreneurial, innovative director with extensive technical leadership experience within highly competitive markets, equipped with cutting-edge staff training and development, compliance initiatives, technology audits, and project management skills that directly poise organizations and teams for growth. Able to optimize diverse technology systems within time and budget constraints. Highly analytical and creative, with an ability to conceptualize and resolve complex problems utilizing innovative, sustainable tactics. A comprehensive list of technical expertise is below:Systems/Servers: AWS (specifically IAM); Linux Systems Administration; Windows Server Administration; Windows, Mac and Linux Desktop Support; Zendesk Setup and Administration.Tools: Atlassian Tools Administration (Jira, Confluence, BitBucket); TeamCity; G Suite Administration; Tableau Administration; Cisco Networking.
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Senior Director, Information SystemsTtl Technical ManagementSan Francisco, Ca, Us
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Director Of TechnologyLoyal3 Jul 2016 - Sep 2017San Francisco, Ca, UsDirect and manage IT and technical operations tasks and projects to support engineering efforts, customer needs and technology compliance within the firm. Projects completed within time and budgetary constraints, including revisions of vendor relationships to meet the firm’s changing budgetary needs.Key Accomplishments:* Manage financial aspects to reduce spending by 75%+ through service consolidation, pricing optimization, and commitment renegotiation, yielding no customer service interference and only minimal internal technology disruption.* Spearhead ownership of departmental management and operational oversight during periods of corporate restructuring, overseeing technical operations, security initiatives, and enhancement of company systems. -
Technology & Compliance ManagerLoyal3 Jan 2015 - Jul 2016San Francisco, Ca, UsProvide people-first IT support and oversight to max 128 persons while also being the chief point of responsibility for firm’s compliance (FINRA, SEC, SOC, and fiscal audit) and security efforts.Key Accomplishments:* Execute the firm’s first SOC II Type 2 audit to completion within a 3-month time frame, optimizing technology compliance and auditing procedures through enhanced quality control and improvement initiatives. * Develop and implement enhanced policies and procedures for compliance processes in order to reduce inefficiencies with compliance process, increase adoption of new compliance and security functions, and to meet firm needs.
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Technical Support ManagerSunstream Networks, Ltd Dec 2012 - Dec 2014UsDirected management of daily IT operations as well as prioritization of workload of a subordinate staff of 7 technical staff, overseeing the triage and dispatch for incoming support tickets to ensure optimal technical function of internal systems. Executed all aspects of oversight of people-first structures and systems.Key Accomplishments:* Managed operations for key clients while maintaining a 90%+ billable hour count week after week.Interviewed the staff of a key client and interpreted client feedback into informed implementation of a new email system with expanded features, as: making documented, audited changes to systems operation by key staff members or placing systems add, move, change requests through the ticketing system.* Coordinated new personnel recruitment and hiring, while aligning technical workload with operational productions to achieve company technical team’s strategic goals. * Delegated technical workload to support Windows, Linux, Cisco and Apple systems for clients throughout the San Francisco Bay Area, while maintain 80%+ billable utilization rate for staff month after month. -
Tier Two Support TechnicianSunstream Networks, Ltd Sep 2012 - Dec 2012UsProvided top-quality, people-first remote and on-site technical support for clients throughout the San Francisco Bay Area.
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It ConsultantFreelance Consultant Feb 2009 - Aug 2012Executed client-specific responsibilities to optimize server function, storage, and technical support, to include: oversight of all Windows and Linux Server Management, cloud data storage setup and management, remote and local desktop systems support, cable running, and networking services, email server management, and other services.Key Accomplishments:* Determined client needs and directed all technical operations to resolve technical issues while delivering projects on time and in budget, resulting in long-standing client relationships.* Coordinated technology aspects of office move for Fitbit, Inc. in a six month time frame.
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It ManagerThe Walt Disney Family Museum Jan 2008 - Mar 2009San Francisco, Ca, UsOversaw technical support for Museum and Foundation staff on Macintosh/PC platforms, performing all aspects of system administration and management, software implementation and user systems management.Key Accomplishments:* Supervised contractors during IT build projects in three separate buildings, ensuring adherence to highly complex history building codes and regulations.* Spearheaded negotiations and streamlined telecommunication contracts and installations along three buildings.* Navigated unique telecommunications infrastructure within the former military base, leveraging learned skill sets to optimize internal systems and technical infrastructure within the former military base. -
It Systems CoordinatorArdenbrook, Inc. Jul 2006 - Dec 2007Oversaw all IT operations for all the company's Bay Area locations. -
Manager Of ItFlagship Studios Aug 2004 - Nov 2005Us* Managed infrastructure and support for cutting-edge game development company. Managed technical growth of company to include doubling the staff in a 1-year period.* Moved 13-person company from house/garage into professional quarters in a 6-week time frame, managing every aspect of the computer and telecommunications installation.* Administered 2 Linux servers, Cisco switches and routers and desktop/laptop workstations. Provided crisis intervention during a flood event on building’s second floor; moving equipment and people in the morning and having all equipment up and running by the afternoon with no downtime from computer outages. * Served as primary contact for the game’s fan community, working with fan sites to get news stories, interviews and online conversations to various sites and administrators. Doubled the number of fan sites, including portal sites and associated smaller sites, worldwide. -
Database AdministratorCorixa Corporation Mar 2000 - May 2002Managed four Oracle databases with applications for HR and biomedical research running on three Solaris systems. Also provided Windows Server system management services.* Manage Oracle, SQL Server and MySQL databases with usage varying from four to sixty users.* Administrate two SPARC/Solaris hosts, two SGI/Irix hosts, one Linux host, and several Windows NT/2000 servers.* Manage Exchange 5.5 site with two servers. Internet mail sent/received through an NT/MailMarshall installation.* Provide expert support to internal IT clients on matters ranging from IT best practices, to server configuration for application support, to high level desktop support. -
Information Technology ServicesWestern Investment Real Estate Trust Jun 1998 - May 1999* Administered all technical infrastructure for company consisting of more than eighty employees in three California offices.* Provided day-to-day desktop support.* Managed LAN/WAN, and telecommunications infrastructure.* Supervised technical implementation of Yardi Systems property management software.* Administered five NT servers running specialized applications including; SQL Server, Terminal Server, Microsoft Exchange and IIS. Also administered a Motorola UNIX system running property management software.
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It ManagerFcb Healthcare Nov 1995 - May 1997* Managed a support staff of four and budget of over $500,000.* Reduced spending in first year by over 50% from previous year while maintaining full services and supporting four additional external clients.
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Technical Support LeadErnst & Young 1993 - 1995London, GbTechnical support, systems management, nation-wide workstation upgrades, Western Region implementation support
Robert Moseley Skills
Robert Moseley Education Details
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San Francisco State UniversityGeneral -
FreecodecampComputer Software Engineering
Frequently Asked Questions about Robert Moseley
What company does Robert Moseley work for?
Robert Moseley works for Ttl Technical Management
What is Robert Moseley's role at the current company?
Robert Moseley's current role is Senior Director, Information Systems.
What is Robert Moseley's email address?
Robert Moseley's email address is bo****@****ley.com
What is Robert Moseley's direct phone number?
Robert Moseley's direct phone number is +141541*****
What schools did Robert Moseley attend?
Robert Moseley attended San Francisco State University, Freecodecamp.
What skills is Robert Moseley known for?
Robert Moseley has skills like System Administration, Management, Start Ups, Windows Server, Technical Support, Customer Service, Networking, Data Center, Servers, Information Technology, Cloud Computing, Databases.
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