Rachael Ponsler Email & Phone Number

Implemented raw materials tracking solution which yielding corporate saving of over $30,000Worked with VP of Operations and CFO to develop and implement a custom Gift Certificate program. Used SQL Query Analyzer and Microsoft Visual Studio.Net to redesign over 25 sales, marketing, management, and accounting reports. Reports include Cardex to F41021 integrity, bank reconciliation integrity, user price override report, daily sale report, marketing ROI analysis, and fraud analysis… Show more Implemented raw materials tracking solution which yielding corporate saving of over $30,000Worked with VP of Operations and CFO to develop and implement a custom Gift Certificate program. Used SQL Query Analyzer and Microsoft Visual Studio.Net to redesign over 25 sales, marketing, management, and accounting reports. Reports include Cardex to F41021 integrity, bank reconciliation integrity, user price override report, daily sale report, marketing ROI analysis, and fraud analysis report.Provided continual support to 20 New York, 30 Las Vegas, and 114 Ft. Lauderdale employees. Support provided includes resolving day to day processing issues, integrity issues, programming issues or anything else relating to JDE in the user’s view.Very intimate with sales cycle (front end and back end processing) from order entry through collections.Responsible for the design, promotion, and programming of all JDE ERP8 software customizations Show less

Acted as a liaison between the AS400 developers and Graphic Packaging management. Validated RPG conversion programs and scripts for Item Master, Item Branch, Item Cost, Item Cross Reference, Item Price, Cycle Count, and Supplier/Item Information conversions.Met with Graphic Packaging Management to resolve issues in conversion process, business practices, data rational, and/or JDE applications. When needed modifications to vanilla objects would be integrated.Researched… Show more Acted as a liaison between the AS400 developers and Graphic Packaging management. Validated RPG conversion programs and scripts for Item Master, Item Branch, Item Cost, Item Cross Reference, Item Price, Cycle Count, and Supplier/Item Information conversions.Met with Graphic Packaging Management to resolve issues in conversion process, business practices, data rational, and/or JDE applications. When needed modifications to vanilla objects would be integrated.Researched issues on JDEdwards Knowledge Garden. As needed the CNC department would apply SAR’s based on my request. Once the SAR was in place I would test to ensure the bug/issue was resolved using JDE applications, UBE’s and toolsets. Show less

Managed technical and organizational challenges related to full JDE conversion including buy-in from executive management and line management. Completed distribution implementation on a very aggressive 10 month schedule and on budget.Trained very diverse end user population on OneWorld software. User base was extremely resistant to change and fought the conversion to JDE intensely. By the time JDE went live the users were comfortable on JDE. Within 1 month of using the software they… Show more Managed technical and organizational challenges related to full JDE conversion including buy-in from executive management and line management. Completed distribution implementation on a very aggressive 10 month schedule and on budget.Trained very diverse end user population on OneWorld software. User base was extremely resistant to change and fought the conversion to JDE intensely. By the time JDE went live the users were comfortable on JDE. Within 1 month of using the software they were professing their love for the system!CP&S had a very specific niche in the computer parts market in the way they refurbish and resold computer parts. Their lease program, advance exchange, and core return program required extensive modifications and maintenance to integrate with standard JDE. Provided all post go-live support to 75 Boca Raton and 25 Dallas employees. Maintained all users, security & menus within JDEPerformed all JDE package builds and deployments Show less

As one of the original members of a 4 person help desk team I was recruited without prior JDE experience. Within 8 months I moved to second on the team under the Help Desk Manager. Within 2 years I was promoted to Help Desk Manager.As Help Desk Manager I recruited, trained, and managed an 8 member help desk team which supported the entire company (composed of 50 branches) on JDE World software.Worked with CSI consulting firm on RFsmart issues as they were encountered during… Show more As one of the original members of a 4 person help desk team I was recruited without prior JDE experience. Within 8 months I moved to second on the team under the Help Desk Manager. Within 2 years I was promoted to Help Desk Manager.As Help Desk Manager I recruited, trained, and managed an 8 member help desk team which supported the entire company (composed of 50 branches) on JDE World software.Worked with CSI consulting firm on RFsmart issues as they were encountered during rollout. Supported branches on RFsmart solution.Received the “Don’t Grow on Trees” award which was voted upon by all D.I. employees for dedication and service to the company Show less

Education record

Education record

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